Madeline KovarikUnited States
While our group of 8 agreed that the tour was interesting, there was little commentary between stops on the tour. Generally, the guide provides additional information, comments or other information during the tour. This was most evident when we stopped by the canal and were told to walk up the street on our own to experience it. If all we were interested in doing was to walk a street and take in the atmosphere, we could do that on our own.
TOUR GUIDE RESPONSE: I am glad that the 8 persons in the group agreed that the tour was interesting but of course disappointed that I seem to have missed the mark in balancing my commentary. There is a fine line between talking too much and too little and while the majority of my customer feedback testifies to my skill in this area, every group is different. I will certainly keep Madeline's comments in mind for the future and encourage my customers to let me know if they would like to hear more or less while on tour.