Pauline OrsgoodUnited Kingdom
Excellent visit. Collected at hotel and took bus to the Hermitage because of rain - we were going to walk. By-passing the queues was good and Elena had such a fund of knowledge on all the things we saw. I had asked for some specific things and she managed to include most of these. I have no hesitation in recommending Elena as a guide, I'm sure any of her tours would be just as good as she was so professional but very easy to talk to and answered all my questions.
TOUR GUIDE RESPONSE: Dear Pauline! Thank you for your positive response; I am glad you liked the tour. Thank you for your letter - I am impressed by your skills not only to survive in foreign city but also to see SO many things! Congratulations! My warmest wishes; Elena