Traveler Review for Private Tour in Tulum, Quintana Roo, Mexico by Tour Guide Volker T.

Tour: Tulum-Yalkoo-Lagoon

Richard Wolpert

United States

Tour: Tulum-Yalkoo-Lagoon, Tulum, Quintana Roo, Mexico
Date: Apr 10, 2012

Volker was nice. he had trouble finding our marina so was a little late. He also didnt think ahead of things that would have been nice like having towels for us. for $500 I would have expected that level of service Also a personal thing he is a chain smoker and my family is really not into smoking so this was a downer. To his credit he did not smoke in the car but constantly when we were not in the car. I would not recommend

TOURSBYLOCALS RESPONSE: We have spoken to Volker about this - he was actually early to the resort, but the Marina guard gave him erroneous information about where to meet Mr. Wolpert. We've suggested that he better communicate was is needed for the tour. With respect to smoking, he was in the process of quitting and has now stopped.