Constance ChristensenUnited States
Excellent English, Nice sense of humor. Only complaint is Yousov ticket price went up 700 RU each and we ended up executing the cash transaction on the street corner after we left the museum. Irina told us before we went in and when I asked if we owed that, she apparently did not understand me. As we fumbled for our wallets, I pointed out to her that in the future she had to make sure not to leave such transactions to street corners.
TOUR GUIDE RESPONSE: I brought my apologies for the inconvenience I caused to Constance and Leslie by settling the money issue in the street. It was some confusion about tickets cost that brought us to this last minute financial transaction, but we settled it out later and came to agreement that no raise of the ticket cost happened. I will make sure it will not happen again in the future. We spent great time together and I am impressed by the knoweledge and passion for art of my guests! Only good feelings are left between us!
TOURSBYLOCALS RESPONSE: We've suggested that Irene do money transactions in a more private location.