Traveler Review for Private Tour in Perth, WA, Australia by Tour Guide Sergio L.


Tour: Perth and Fremantle Panoramic H,...

Hendrik van der Kwaak

Netherlands
Rating

Tour: Perth and Fremantle Panoramic H,..., Perth, WA, Australia
Date: Nov 10, 2017

TOUR GUIDE RESPONSE: Hi Hendrik, Thanks for your feedback. It seems that your private tour experience wasn't entirely satisfactory. Please let me know if there was any aspect of the tour that have not met your expectations. I take this opportunity to wish you and your family a Happy New Year! Kind regards, Sergio L.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.