Traveler Review for Private Tour in Ottawa, Ontario, Canada by Tour Guide Colette


Tour: Personal Walking Tour in Ottawa

Cynthia Marion

United States
Rating

Tour: Personal Walking Tour in Ottawa, Ottawa, Ontario, Canada
Date: Sep 15, 2017

Collette offered excellent commentary about the history of Ottawa. Unfortunately she was 25 minutes late for our previously agreed upon 9am at Novotel Ottawa. We arrived at our Hop On Hop Off bus late and only a few of my group were able to get on the top deck of the 2 decker bus. Also, she was planning to use only her voice in downtown Ottawa to communicate with our group of 20 people. The city is too noisy for this. I asked her to use my mobile address system.

TOUR GUIDE RESPONSE: Cynthia, I do apologize for my lateness. Although we arrived before the bus departed, it was too late for good seats. I am truly sorry this happened. You planned an excellent day for your group & I was pleased to be a part of it. To make up for this, I will gladly provide you a free 2-hour walking tour, should you return to Ottawa. I also want to thank you for letting me use your mic and recommending I purchase one. I've already ordered one. Colette L.