Christina K.Pierrefonds, QC, Canada
When we met Francesca we were tired, hot, and cranky. Our kids (ages15 and 12) did not want to be there. We changed our original tour and asked for something completely different. We were pretty difficult and unpleasant, but she kept a smile on her face and managed to engage four very grumpy people. By the end of the tour we were all smiling again. Francesca brought Florence to life for us in a fun and engaging way. We learned a lot about the city and barely noticed the time go by. We fully recommend her.
TOUR GUIDE RESPONSE: Dear Christina, This is probably the nicest feedback I've ever received! I'm a smiling person and I love making people smile :-) Sometimes you just have to play it by ear and understand the situation, being flexible: I saw you were tired and hot, so we changed our plans. You weren't that cranky, seriously! I enjoyed being your guide though, talking about the Middle Ages, the Medici and sharing with you my passion for history. Ciao and keep smiling! Francesca