Since Rui was busy on April 24, 2012 he recommended his colleague Carlos to be our guide for this wonderful tour. Carlos was an amazing tour guide, his English was fluent (as he spent many years in Toronto, Canada). Besides having an amazing knowledge on Azores and Ponta Delgada, Carlos had excellent time management skills and looked after all our needs in a very professional manner. We would highly recommend Carlos as a tour guide. Also, we had a brief chat with Rui and found him very professional.
TOURSBYLOCALS RESPONSE: Rui and Carlos work together - the substitution was agreed to by the customer.