Great communication with Esjay from Day 1 of planning our tour up to the time we actually took the trip. Although Esjay wasn't able to be our tour guide, she was able to find a capable replacement, Lim, who was more than willing to accommodate our requests and answer our queries about Brunei. Great job to both Esjay and Lim. Glad that I found this website. More power to all!
TOURSBYLOCALS RESPONSE: Lim is a colleague of Esjay. He substituted for her on the day with the agreement of the traveller.