Traveler Review for Private Tour in Matera, Basilicata, Italy by Tour Guide Alessandro

Tour: Matera: the magic town of stone

Yuh Sutherland


Tour: Matera: the magic town of stone, Matera, Basilicata, Italy
Date: Jul 16, 2017

TOUR GUIDE RESPONSE: I have received your feedback after one year of the tour. Honestly, I hardly remember of you after such a lot of time. I hope that your memories are still vivid instead. I would have appreciated a comment to the rating just to understand why you are not completely satisfied.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.