Ruth was prompt, waiting for us at the pre-arranged time and place. She arrived complete with Beatles masks and a "sunny disposition"! We had an excellent tour of the major places associated with the Beatles. Ruth was very knowledgeable and passionate about the topic of the Beatles and her home city. We had a lot of fun and laughs spending time with Ruth. Her car was clean and in good condition complete with music of the Beatles, and pillows featuring the Beatles. I would definitley recommend Ruth.