Siti Aishah HashimSingapore, SINGAPORE, Singapore
Kaoru was prompt in attending to our needs and queries even before the tour date. She did her homework to find out about the availability of the penguin walk which was the highlight of the zoo. We were a bit disappointed as there was no penguin walk on that day but we still enjoyed looking at the other animals.
TOUR GUIDE RESPONSE: Dear Aishah, Though it was disappointing that you could not see the “penguin walk”, I am glad that you could enjoy visiting the zoo. I want to express my gratitude to all of you for your cooperation during the tour. Best regards, Kaoru K.