Alan is fun and knows so much about his city, that part of the tour we loved. We paid for a private 2 person tour, or at least that is what we thought but when we got to Edinburgh we realized we would share the tour with 2 other couples we did not know about. We sat in the back row of the van and could not hear half of the things he explained. We later found out each couple paid a different amount of money for the same tour. We paid much more than the other 2 couples and it was very expensive.
TOUR GUIDE RESPONSE: Hi Lorena. Thank you for highlighting your concerns, and I'm sorry that you had an unenjoyable experience on this tour. Unfortunately, as I explained at the time, my other vehicle was of the road that day and didn't want to let any clients down. However I take note of what you have said, and will ensure that this will not happen again. Regards, Alan