We were visiting Poland for the first time from Canada and would highly recommend Christopher B. as a great ambassador for both Krakov and Tours By Locals. He was warm, friendly, spoke excellent English and was very responsible and dependable. We had 3 days - walking tour of Krakow & salt mines, Zakopane Mt., Dunejec Gorge rafting. Would not recommend the Zakopane visit unless you have young children or love tacky souvenirs. Gorge rafting was pleasant and scenic but tour only in Polish. Pity!