Martin BriggsUnited Kingdom
Ken met us at our hotel our first day in Tokyo. We are now experts at using the metro, the shinkansen and local trains. He took us to the ticket office and helped us book the long distance trains for our three weeks. He showed us how to read the metro map and all the signs at the stations and how to find the right line, platform and exit. He took us to all the places we were going to visit during our stay and a few more. Highly recommended.