Gerald SandersRye Brook, NY, United States
Yumi is a wonderful guide who speaks perfect English. Our tour was from a cruise ship docked in Yokahama to Hakone. It was a very long day with multiple metro rides as well as the bullet train, railroad train, and bus. If we had known the transportation situation in advance, we would have considered a van and driver, although it would have been quite expensive. A suggestion would be to work with Yumi, and have her arrange for the van and driver.
TOUR GUIDE RESPONSE: Hello Gerald, thank you very much for hiring me as your guide to Hakone and for great feed back with 5 stars. Indeed, it was a long day yesterday with multiple train rides. I would like to put importance on the tourists satisfaction first without long train rides. I hope you have lots of fun during the rest of the days in Tokyo and wish you and both couples’s happiness and all the best. Yumi