Traveler Review for Private Tour in Naples, Campania, Italy by Tour Guide Sergio P.

Tour: Pompeii and Vesuvius Excursion ,...

Cindy D.

United States

Tour: Pompeii and Vesuvius Excursion ,..., Naples, Campania, Italy
Date: May 10, 2017

We were not happy with our bus driver, who did not stop once during the 3 hour bus ride, despite repeated requests to do so. We had a pregnant woman with us and she was very uncomfortable. Also, there was a huge misunderstanding with what was expected for our tour. Once we cleared up the misunderstanding, the actual tour was wonderful and informative. I would suggest a different driver.

TOUR GUIDE RESPONSE: Dear Cindy, Thank you very much for rating my service with 5 stars, even if there had been a trouble with the driver. Please, accept my apology. For your group it was necessary a large bus, so we had to hire a driver with whom I don't use to work with. Again, thank you very much. Best regards Sergio