Traveler Review for Private Tour in Lecce, Apulia, Italy by Tour Guide Alessandro

Tour: Lecce and Alberobello shore exc,...

Raymon Riordan

United States

Tour: Lecce and Alberobello shore exc,..., Lecce, Apulia, Italy
Date: Jun 21, 2017

TOUR GUIDE RESPONSE: Dear Raymond, honestly i'm a bit disappointed and surprised about your feedback as you were satisfied at the end of the tour (honestly you gave me also a good tip) but after exactly one year of the tour, you have rated me with such a bad rating without any comment. Are you sure that you're not confusing me with another guide / tour ?

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.