Robert WagonerColumbus, OHIO, United States
Elena was very competent but she seemed to be over-committed and therefore brusque, in a hurry, and not as accommodating as I am used to with Tours By Locals guides. Nonetheless, she saved us a great deal of time in getting to the Accademia and Cathedral, and was very knowledgeable. She arranged very good drivers for us as well.
TOUR GUIDE RESPONSE: Dear Robert thank you. I am happy that you liked part of the tour but I am very sorry that you found me brusque and in hurry, I didn't want to give this impression, but leading a group of 14 people is not easy and we had reservation at the Accademia to skip the lines, if we were late we would have missed it. Maybe leading big groups like this is not my specialty I have to admit, I am used to work with small group of friends or small families, maybe I was nervous to respect all the timings.