Kenneth WrableUnited States
Our flight to Lisbon turned out to be a day late. Susana was booked on Wednesday, so we missed out on our 8 - hour tour. Susana offered to tour as much as we could on Tuesday, the day of our arrival. We got in at about 11:00 AM, and Susana met us at the airport! She gave us a ride to our hotel; after freshing up, she asked us what we wanted to do. We elected to go to the coast for a seafood dinner and signtseeing. We missed our day tour, but Susana turned a bad situation into a great one. Thanks, Susana!