Shirley ScarboroughUnited States
Frank is extremely knowledgeable and expresses himself in such an entertaining manner. We learned so much about Amsterdam, the Netherlands, and the people of the country. He is a fine example of what excellent service is all about. We had two days with him but his service went way beyond those days. He was kind, patient, and so fun loving. His advice on where to eat,how to get to places, etc. was priceless. Whatever we needed that we had forgotten to bring with us, he enabled us to find it.