Patricia VlahakisUnited States
Nota was a good guide, however, after paying $234.00 (US) for a two hour tour of old town and Acropolis, we had to also pay 20 euros each to get into the Acropolis. Nowhere in any email that I received, did it state that the Acropolis was to be an extra 80 euros. I was very disappointed, and it really put a damper on the trip. When your expecting to have everything already paid for and then have to fork out more money on the spot, it was very upsetting.
TOUR GUIDE RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously.We have investigated this matter and confirm that the additional costs for entrance to the Acropolis were disclosed correctly by our guide in the 'What's Extra' section of the booking form as we would expect. We will endeavour to continue improving our communications in future to make such details even clearer.