Gerhardus RallSouth Africa
TOUR GUIDE RESPONSE: Dear Gerhardus, thank you so much for your feed back and the 4 stars you provided on my services. I would like to say that I am always commited to do my best for you at any time you will need my services in the furture.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.