Francesca was a fantastic guide, she was able to give us a real understanding of life in Venice. Francesca tailored our tour to meet our needs and we were shown some of venice's true treasures. I would highly recommend booking Francesca or one of the other guides because it is a very unique and special experience to be able to see Venice with a local. The tour wasn't rushed and yet we got to see more of Venice than we would have if we had just followed a map. I would highly recommend this company.