Traveler Review for Private Tour in La Spezia, Liguria, Italy by Tour Guide Sinisa M.


Tour: Energetic - Lucca & Florence sh,...

Colleen Saltys

Canada
Rating

Tour: Energetic - Lucca & Florence sh,..., La Spezia, Liguria, Italy
Date: May 30, 2017

Our guide was very knowledgeable and provided us with the right amount of information since we had let him know some of us were not history buffs. We had a lot of free time in both Lucca and Florence which we appreciated. It unfortunately didn't start off so well as our guide was 1 ½ hours late which he was unapologetic for when he arrived. I had provided him with my cell number in case he needed to contact me but he chose not to use it. Disappointing way to start.

TOUR GUIDE RESPONSE: I am here to answer you Mrs Saltys to thank you. I am very thankful to you. Deeply thankful for the sharp observation of yours that you kindly have provided in separate edition. I have learned from your words, and I will know how to improve my services on both my and travellers advantage. Drive 400 miles in a day, and provide the walking tours in two towns is tiring in the hotest May/ June days in Italy in last hundred years. Some services hapened to fail. I should modify those tours.