Janine JonesUnited States
Irina spoke excellent English and was an excellent guide. She was informative and flexible. She tried very hard to please. She made extraordinary effort to allow us viewing of the impressionists in the Hermitage which was greatly appreciated by our group of 10. Our only problem was that she was 15 minutes late on our 2nd day of touring which gave us some anxiety as we were the only ones left. Her paperwork to get us through passport control was all in order. Her restaurant choices were excellent.