Ed L.United States
Our party of 6 adults booked Frank for 3 tours. His knowledge of Hong Kong was outstanding. He's a former teacher and our group quickly became his eager, well behaved, students. The tours were well organized and executed to ensure we did not become bogged down in traffic and he kept us ahead of the hectic crowds. He has a funny, dry sense of humor and we had a delightful time learning about the places and people of Hong Kong. In hindsight there was not one of his three tours we wished we had omitted.
TOUR GUIDE RESPONSE: Thank you very much, Ed! As travelers' CEO (Chief Experience Officer) in Hong Kong, it is important for us to design and follow the set private tour program. This saves travelers' time and energy. Then we can show Hong Kong to the travelers in a funny manner through the tour commentary at the sightseeing points and in the car. So the help from the CTO (Chief Transport Officer), i.e. the driver of the private car, should be emphasized.