Michael MorrellUnited States
Kenji, took us to all of the places we were scheduled to see plus a local Temple he knew about. His English is passable and was able to communicate with us. We were disappointed with the tour for one reason we hired him specifically to translate a tour that was in Japanese at the Imperial Palace during this tour he did not translate as expected.
TOUR GUIDE RESPONSE: I am sorry to hear that I was not a good translator of the guided walking tour. I think I could not fully carry out my job for two reasons. One is lack of my English and the other is a strange situation on the part of the Palace. On that day, some 340 people took part in the tour, but only one guide was available. Physically, it was not possible for one guide to handle such a huge audience. I often lost sight of him in the crowd. But I have taken your negative comments seriously. Thank you. Kenji