Yany was very friendly and helpful. The itinerary provided highlighted some of the most famous landmarks in Hanoi. It was a Saturday so some of the sights were quite busy. Yany either seemed to lack the knowledge or confidence to provide some explanation about some of the sights. As we traveled through the city from one site to another she could have provided some description of where we were. All in all though it was a good day and the four of enjoyed the tour.
TOUR GUIDE RESPONSE: Many thank for your comments. I will try the best to do better for the next time. It's very nice to know that you all enjoyed the tour. Wishing you to have a good time in Vietnam.