Chris BrooksUnited States
There's a lot to like about Garvan. He is colorful and entertaining, and I believe he has a passion for his work. He tailored our tour for the group and was well prepared. We would have appreciated more depth at times. Also, we had challenges on the front end getting the tour confirmed and ironing out details before we started. Garvan has a great future and I'm sure he will continue to improve.
TOUR GUIDE RESPONSE: Unfortunately I was sick. Given my poor health I should've cancelled the tour but I didn't want to do that to you with such short notice. I had hoped that you would appreciate this and I provided 30 minutes extra to the tour. As for depth, the group didn't (on the 2nd day) ask probing questions, even after I emphasized the increased need due to my drowsiness. I apologize for the pre-tour communication.