Madhu SaxenaUnited States
Tour guide was pleasant, friendly, and very punctual. I only had 3 hours, and asked the guide to show me the highlights of Helsinki - and it was very disappointing, nothing special. For the future you should focus on one or two special places that are unique and memorable. Only issue was guide expected me to pay for his lunch, and said that was part of the tour. I found that odd as I never encountered this anywhere while traveling before.
TOUR GUIDE RESPONSE: Thank you for your tour and critics, we shall learn from this. You wanted a tour from airport to city and back, in city by strolling around a bit + a small dinner. As I remember you were not interested in visiting for ex. the dome, shopping or other things. If customer wants a lunch together with me, of course OK but paid by customer. Madhu Saxena, I am sorry for this and shall be more exact in the future. Three h. airport back/forth is a short time to experience things. All good for you, regards Johan.
TOURSBYLOCALS RESPONSE: In our experience, customers typically invite the guide to join them for lunch. In that case, they would pay for the guide's lunch.