Lois K.Marriottsville, MD, United States
We took our 12 and 13 year old granddaughters to the Mediterranean in June 2014. Francesca was perfect; we couldn't have asked for a better guide. She was able to accommodate everything we wanted to see. She arranged for our granddaughters to climb the Tower in Pisa and went with them all the way to the top. According to our girls, that was the highlight of the trip. She was knowledgeable, pleasant, patient and a joy to be with. We had a wonderful, memorable trip.