Traveler Review for Private Tour in Pompeii, Italy by Tour Guide Emiliano T.


Tour: Pompeii and the Amalfi Coast-sh,...

Rosalie N.

United States
Rating

Tour: Pompeii and the Amalfi Coast-sh,..., Pompeii, Italy
Date: Oct 7, 2014

Emiliano confirmed. 9am starting time the night before so we were there at 9 - no one was there to meet us. The driver picked us up at 10 and we spent an hour at Pompeii with Emiliano. I had visited Pompeii 20 years ago and found that experience superior to this one.

TOUR GUIDE RESPONSE: Thanks for your comment.You booked a full day shore excursion Pompeii/Amalfi coast with start in Amalfi where the cruise ship docked.Unfortunately the driver had to pick you up 1 hour late because of a technical issue.Your boat had to leave the dock of Amalfi at 5 o'clock pm so I had to cut short the tour in Pompeii to give you the time to have your lunch scheduled in Positano,and to drive the Amalfi Coast as originally arranged.I have offered you a partial refund hoping that could compensate your bother.

TOURSBYLOCALS RESPONSE: We are sorry to hear about this unusual delay. A partial refund was issued to the traveler.