Graeme GilliesNew Zealand
We had the charismatic Juan Carlos substitute for Victor, there are a few guides giving the same tour. It was good tour for us as we had already seen a bit of Santiago and we got to see Santiago from a different perspective. Also picked up some tips on eating out and the subway. I wouldn't recommend this tour if you only had 1 day in Santiago. But still a good tour. 1 change I would recommend: Stopping for a coffee in the morning when the tour goes through some cool/eclectic/bohemian locations.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.