Harry D PilaUnited States
Kelly was not available so she assigned Shine Qiu to take care of us. He was outstanding.
TOUR GUIDE RESPONSE: Thank you Harry, thank you very much for your understanding. I hope you enjoyed your time in Shanghai.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.