TOUR GUIDE RESPONSE: Thank you!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Patricia DonohueUnited States
Michaela gave us a wonderful tour of Milan. From the rooftop of the Duomo to Montenapoleone Street she was able to customize our private tour for the varied interests of our 9 person group. There was so much I didn't know about this beautiful city that Michaela was able to convey without being boring. She also gave us great directions for getting back to Como by train from Milan. Altogether we had a memorable and fun day.
TOUR GUIDE RESPONSE: Dear Patricia, Thank you for your five stars review. It was a pleasure to be with you all. Enjoy your last day in Italy.
Cyndy CriderUnited States
Michaela was very knowledgeable and personable. She was very willing to tailor the time spent at each site according to our interests. We especially appreciated her insights on restaurants and shopping in the neighborhoods we visited. Would definitely recommend her to others.
TOUR GUIDE RESPONSE: Dear Cindy, Thank you for your beautiful review. My pleasure to show you around.
Alice McDougaldUnited States
Our guide for our 1/2 day Milan tour was wonderful. She met us promptly at the designated time and proceeded to take us on a memorable tour that was our favorite tour on our Italy vacation. She knew what time the Duomo opened and was able to get us the "skip the line tickets " and the "rooftop " tickets which were truly amazing. Michaela was one of the best tour guides we've ever had and I highly recommend her for your Milan itinerary. Her knowledge and expertise will make your Milan experience the best!
TOUR GUIDE RESPONSE: Thank you Alice for your amazing review. It was a pleasure to be with you all!
Dennis W.United States
Michaela was an excellent tour guide. She is also most dedicated and knowledgeable about the city of Milan. She had everything prepared in advance and we were able to see all the things we wanted to, with historical information that was easy to follow. A delightful tour guide we would use again.
TOUR GUIDE RESPONSE: Thank you Dennis for your five stars review. The pleasure was mine.
Neil KransdorfUnited States
We had a great day exploring Milan with Michaela. She is extremely knowledgeable and very interesting. We highly recommend her for your next tour.
TOUR GUIDE RESPONSE: Thank you Neil for the amazing review! The pleasure was mine! Enjoy your trip to Como
TOUR GUIDE RESPONSE: Thank you for you rating. Michaela
David NaehringUnited States
Michaela is an outstanding guide who knows her Christian history and had everything greased for the "Last Supper Tour". Arrived early, did everything promised and was an excellent ambassador for Milano. Highly recommend.
TOUR GUIDE RESPONSE: Hi David, thanks for your kid review, I am glad you enjoyed the tour. I hope you enjoy the rest of day despite the rainy day. If you are back here, do look me up in Milan.
Jeanne VautourUnited States
Michaela was an extraordinary guide. We are seasoned travelers and she was, by far, the best we ever had. She was knowledgeable about all aspects of Milan, friendly, responsive to all our needs, prompt, and flexible. If you ever get to Milan, she is the one to request!
TOUR GUIDE RESPONSE: Thank you Jeannefor your terrific review. I loved spending time with you and your family and introducing you to my beautiful city. If you come back, come along and see me! Michaela
Andrew FistnerUnited States
Michaela provided an excellent and detailed look into the life of Leonardo Da Vinci during his time in Milan. Great guide!
TOUR GUIDE RESPONSE: Thank you Andrew for such a nice review. I also had a great time and enjoyed our conversation. It was truly my pleasure.
Andrew VamvakiasUnited States
Michaela was fantastic, very easy to work with and responded quickly to questions during planning. She was early for the start time and the tour itself was fantastic. Extremely knowledgable, and very engaging personality. Recommend without reservation and would hire her again if we return to explore other parts of the city
TOUR GUIDE RESPONSE: Hi Andrew, Thank you for the kind words. I had such a great time with you and your family. Despite the crowds at Christmas holiday and the freeizing weather, guiding you makes it all worthwhile. Look me up when you're back in Milan. Michaela
Khadija AliUnited Kingdom
AMAZING tour with a rich and powerful narrative of The history of Milan. Michaela was very knowledgeable, articulate and fun! Our family enjoyed every minute of the tour and Michaela's company as we roamed the historic streets. Thank you so much!
TOUR GUIDE RESPONSE: Thank you for your kind words. It was a delight to share my time with you.
Diane OstroskyUnited States
Great and informative tour. We absolutely would refer anyone to use this service.
TOUR GUIDE RESPONSE: Thank you for your five stars rating!
Juli GallaherUnited States
I booked a tour in Milan with Michaela for my family. I have to say that it was the best part of my trip to Italy. Michaela was so full of information as she walked us around the city. The 6 hour tour went by very quickly. We even had time to stop and eat. She acted more like a long time friend than a stranger which made all of us feel so comfortable being with her. She knew so much about the history of Milan!!! I would highly recommend her as a tour guide. Thank you Michaela, what a great experience!!
TOUR GUIDE RESPONSE: Dear Julie, Thanks a million for this fantastic review! It was really amazing to meet you and share with you my favourite spots in the city and of course stories and legends connected to the territory. We really had a lot of fun together! I hope I will see you again in the future, be well and take care. Michaela
Earl YagerUnited States
Our tour today of Milano was made so much better with our tour guide. We give Michaela a 5 star rating. She was very knowledgeable about the the area and provided us with a flexible, informative and fun tour. She even helped get us to the train station on time. Earl and Judy Yager
TOUR GUIDE RESPONSE: Dear Earl and Judy, Thanks for your kind words. It was a real pleasure to show you all just a part of Milan.
William EubanksUnited States
Our Milan half-day sightseeing tour with Michaela was an extremely enjoyable experience. Everything was so smoothly organized, including the entrance to the Duomo. Our family, including two teen girls, really appreciated her knowledge of and passion for the history, architecture and art of Milan. Great tour. We learned a lot. We only had one full day in Milan. But because of her, I would love to return to Milan to spend more time exploring the city.
TOUR GUIDE RESPONSE: Dear William, It was my pleasure. Thank you for your kind words. As long as I have enthusiastic and curious people as you to work with, what more can I ask for? Come and see me again.
Morgan MorrisUnited States
Excellent English speaking guide. She gave us a complete 6 hour tour of the Duomo, including the roof. The Gallaria and obtained tickets for us to see the Last Supper. She moved at a good pace, but if you want a lunch break advise her when booking. We didn't take a lunch break, but probably should have, that wasn't her fault. Just something to keep in mind when booking I wouldn't recommend this tour with small children, it's to long. Really enjoyed her knowledge of what she was showing us.
TOUR GUIDE RESPONSE: Dear Morgan, I am very sorry I didn't understand you would have liked to stop for lunch. I thought you needed something quick to grab as you did. I usually stop if required. You're right it is a moderate level tour and it is not suitable for small children. I would like to thank you for the five stars rating. It was a pleasure guiding you. Michaela
Sheri TomitzUnited States
We had a fabulous tour with Michaela. She was so efficient, interesting and informative with our Milan city walk. We enjoyed being with her. She was extremely helpful with arranging our tickets for the 12 Apostles fresco which are so hard to get. We were able to see all of the high points of the city and still have time for lunch. She also was so helpful with getting us on the right train to the Milan airport. We had a wonderful and very memorable day with Michaela and we would highly recommend her.
TOUR GUIDE RESPONSE: Dear Sheri, I spent a wonderful day with you. We shared a lot of information. Hope you had a good journey back home. Thank you
Barbara GloverVero Beach, FLORIDA, United States
Michaela is a fabulous guide. She is friendly and knowledgeable. I had a delightful day with her.
TOUR GUIDE RESPONSE: Dear Barbara, Thank you for rating me! It was my pleasure. Looking forward to seeing one of your Lake Maggiore paintings. Michaela
Michaela is an outstanding guide. Very knowledge and very kind. She made our full day tour very intersting showing Us the best of Milan with a meaningful amount of history, cultural and arquitecture related information. I highly recomend her for anyone wishing to enjoy Milan now and its past.
TOUR GUIDE RESPONSE: Thank you for your rating. It was a really lovely day. You two are very pleasant. I hope you will enjoy your stay in Milan. Michaela
Can recommend this tour and guide to everyone. Her knowledge and passion on the culture of Milan was outstanding.
TOUR GUIDE RESPONSE: My pleasure! I hope you enjoyed the rooftops. If you come back to Milan, I'like to spend some more time with you.
The tour was everything we hoped for. We now have a new appreciation of the culture of Milan thanks to the depth of knowledge and passion of the guide, Michaela.
TOUR GUIDE RESPONSE: Thank you so much for your generous feedback Meg - it is much appreciated. I really enjoyed touring with you.
Thomas FoxUnited States
Excellent.Very responsive to questions. Good command of English. Efficient in getting us around timely. Pleasant to be with. A wonderful experience and introduction to Milan.
TOUR GUIDE RESPONSE: Thank you! It was a pleasure guiding you today. I bought the book and I am reading it. My memories of that day are so vivid. What a coincidence! Have a nice stay in Milan! Michaela
Fabiana RamirezUnited States
Michaela was eager to provide a chronological history of Milan but was not able to engage our younger tour members, ages 9-17. She recited many uninteresting facts and was not able to tie it into a comprehensive tour. Michaela's tour would be best suited for adults and those interested in a historical timeline.
TOUR GUIDE RESPONSE: Dear Fabiana, Sorry to hear that. My tour are historical and cultural tour. I usually add (and I added that day) legends and personal anedocts to better understand the city and its spirit. You and your group might find them boring but they are not uninteresting as they are related to the city. If only I knew that I would have satisfied your needs better. Michaela
James MaloneyUnited States
We have been to Milan several times, but Michaela revealed much that we had never seen--or just overlooked. She was patient, witty and knowledgeable. Bravo!
TOUR GUIDE RESPONSE: Thanks for your 5 stars rating!it was my pleasure! Michaela
TOUR GUIDE RESPONSE: Thanks for the five stars rating!
Paul DieckertUnited States
Ms Finali was prompt, punctual, thoughtful, well organized, knowledgeable, pleasant, and very professional. We felt we had made a new friend who helped us really get to know the history of Milan. My guests were also most impressed and complemented me on the excellence that Ms. Finali demonstrated.
TOUR GUIDE RESPONSE: Dear Paul, thank you! I'm so glad you and your friends enjoyed the tour. . I enjoyed myself too and what a lovely sunny day it was. Very best wishes , Michaela
Terry L.Long Beach, CA, United States
Michaela gave us a great walking tour. She navigated the tickets for the Duomo for us to include the lift to the top which we would not have known how to do. She was very knowledgeable on the City and the sites we were shown. The history of the Galleria was fascinating. She is highly recommended for this tour. She has a great historical knowledge of Italian history which she shared with us.
Christine PinkertonUnited States
TOUR GUIDE RESPONSE: Dear Christine, Thank you for the five stars rating.
James CrossUnited States
Fabulous tour and guide. Excellent knowledge of history of Milan and very good English. Adjusted the tour a bit and let us take all the pictures we wanted while she talked to us. Loved everything about the tour. Showed us things that we definitely would have missed without her expertise. Amazing day. ( great birthday present to myself !!).
TOUR GUIDE RESPONSE: Dear James, It was my pleasure! I did not know it was your birthday! Thanks for the 5 stars rating. I hope the hurricane won't affect your journey back home!