Richard AshkerUnited States
Victor was prompt, courteous and very informative. The tour was excellent and provided a unique experience, affording us the opportunity to learn a great deal about the culture and people of Chile.
TOUR GUIDE RESPONSE: Thank you very much for your review Richard, I also had a great time touring you around here. I hope you had a good flight going back home and wish to meet you again sometime here, to show you Santiago and some other places too. Un abrazo amigo.
Lisa SchielUnited States
Fantastic day with Victor- incredibly knowledgeable on history, arts, food and wine of Chile. If ever in Santiago- book him! Lisa Schiel, Wayne, Pennsylvania
TOUR GUIDE RESPONSE: Thank you so much for your review Lisa, I also had a great time touring you around here. I'm very glad you've enjoyed what we did here and I hope you had arrive home safe and sound. Let's keep in touch, ok? Un cordial saludo desde Chile para usted.
Catherine M.ST PAUL, MN, United States
Mary RhodesUnited States
Victor Hugo is a five-star tour guide. He's thoughtful, knowledgeable, flexible and resourceful—and works hard to understand what each client needs and wants. Highly recommend him! Tour guides of Victor's caliber are a big reason we stay loyal to Tours-by-Locals!
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed what we did here Mary. It's been also a great pleasure for me meeting you and working for you here aswell, I hope we can keep in touch. Please tell Robert it was a great pleasure meeting him here. I'm looking forward to meet you again here and have a nice and safe trip back home. Un fuerte abrazo para usted Mary y para Robert.
Cynthia ReeceUnited States
Victor did an outstanding job in helping us explore Santiago and the nearby port cities. He was warm and engaging and very flexible to our schedule. Victor has a unique way of getting people to discover the unique aspects of this area whether to take an antique cable car up the hill to see spectacular views or to taste local dishes or to experience local art. We loved our time with Victor and plan to return.
Michael HalpernUnited States
Like having a friend show the town and areas he loves. Fun and informative.
Andres LangerUnited States
Yesterday we toured Viña Del Mar and Valparaíso with Victor. The city tour today was very interesting and informative and again, Victor was a fantastic guide. He is extremely knowledgeable, speaks flawless English and and is flexible and friendly as well as extremely helpful. I had broken my glasses and he stopped in the eyeglass district where I was able to get them repaired. Also we had booked a transfer to San Antonio and Victor contacted another transfer company and saved us $100. Thanks Victor
TOUR GUIDE RESPONSE: Thanks to you Andrés, it was a real pleasure to work for you and I hope we can keep the contact. Have a great Journey to Chilean Patagonia and give my regards to your folks. ¡Un gran abrazo amigo!
Andres LangerUnited States
Excellent tour and an even better guide. Victor was outstanding in every way. Flawless English, extremely knowledgeable, flexible and a really nice person. Nice extra was the stop at the winery (Bodega Re) which has very unusual blends that are delicious. There were four of us in this tour and we rode in a very comfortable large van. I highly recommend this tour or any other tour with Victor as a guide.
We thoroughly enjoyed our tour with Victor Hugo and can without any doubt recommend it. Victor Hugo is very knowledgeable, provides extensive background information and is a very agreeable person to be with. The tour exceeded our expectations! Thank you Victor for a great day.
TOUR GUIDE RESPONSE: Thank you very much for your review Andreas, it was also a very nice pleasure to work for you yesterday, I hope you keep enjoying Chile, on your way to South and we can keep in touch, if you need me to give you some information from there.
Cherry WilliamsUnited Kingdom
An excellent day's tour, including many gems in the two cities that would be hard to find on your own. Victor speaks excellent English and his descriptions and information delivery were first rate. The lunch restaurant was well chosen, with good food and service. From a security point of view, he was also very attentive in ensuring that our luggage and bags were always under his watchful eye whilst my husband and I were out of the car taking photos or looking at sights on foot.
TOUR GUIDE RESPONSE: Thank you so much for your review Cherry, I'm very glad you've enjoyed what we did yesterday. I hope you had gone other placer I suggested you to go too. I also wish you a wonderful Journey to Chilean Patagonia and hope we can meet again sometime. Un abrazo grande para usted desde Santiago.
David SilverUnited States
David SilverUnited States
We had Victor for a 2nd day of tours because he needed to replace Gonzalgo. He was able to give us a history of the wine region during our 90 minute drive to the vineyards. Very professional. Excellent English. Safe driver. Kept us on schedule without rushing us from winery to winery. Victor was able to fill in details of the history of each winery. He checked to make sure we were satisfied with each winery visit. We would highly recommend him for his winery tour which might be different from the one
TOUR GUIDE RESPONSE: Thank you very much for your review, in regards with this. Altought I do NOT remember having said these comments at all, because the chosen vinyards are for me excellent ones from that Valley. I do appologise to you if there was a misunderstanding regarding this. Thank you very much for your review again.
David SilverUnited States
Victor was a pleasure in guiding us through Vina del Mar and Valparaiso areas. He picked us up in a spotless SUV. A very safe driver. He has extensive knowledge of Santiago and on the drive to Valparaiso provided extensive history. His English is impeccable. He is very flexible in altering his tour because we wanted to spend more time in Valparaiso instead of Vina del Mara. He knows the area well and took us to the highlights of both cities. He is very professional. I would highly recommend him.
TOUR GUIDE RESPONSE: I'm very glad you had enjoyed the tour we did to Valparaiso and Viña del Mar, thank you very much for your review David, please give my regards to your wife and Sister and I hope we can keep in touch. Un cordial saludo para ustedes desde Chile.
Joan McEnteeUnited States
Victor was fantastic. He knew so very much about history and culture and great places to see visit and fantastic restaurants. He was so flexible and attentive to our schedule. I would be honored to have him as a guide again anytime. He truly was a wonderful representative of this lovely country and area. We were so lucky to have him as our guide honestly.
Roseanne B.United States
We were a large family group (11 yrs -76 yrs) and cannot say enough about Victor Hugo and this tour/transfer from the ship to the airport. He is extremely accommodating and entertaining (wait until you hear him sing!) . He is the most informative guide we have ever had - politics, economics, geography, etc. The tour was perfect (he offered options) with just enough stops and walking around this beautiful section of Chile. Eating stops were outstanding. Absolutely fabulous!
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed what we did here Roseanne, as you noticed Central Chile is very scenic and not so much efforts from my side to make you enjoy everything here. Thank you so much for your review and I hope we can keep in touch. Un cordial saludo desde Chile para usted.
Victor was awesome for our tours around Santiago. All was very easy to arrange & Victor was very flexible to changes. Everything was at the right pace & look forward to going back.
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed what we did here Bryan, it was also a great pleasure for me to work for you and I hope we can meet again sometime. Let's keep in touch! Un cordial saludo y abrazo para usted y su esposa desde Chile.
William B.Alamo, CALIFORNIA, United States
Victor is a terrific guide. He is an educated man, fluent in English, very knowledgeable about the San Antonio/Valparaiso/Santiago area and a very nice person. We highly recommend him as a guide
TOUR GUIDE RESPONSE: Thank you so much for your review William, I'm very glad you have enjoyed your brief stay here in Central Chile, I hope you arrive home safe and sound and hopefuly we can meet again some time. ¡Hasta pronto amigo William!
Scott SchafrankUnited States
Victor is extremely knowledgeable on many subjects, was always considerate, and had dozens of wonderful suggestions for us after the tour. He clearly is well known, and we were treated especially well at the vineyard and lunch stops. His choice of a boutique vineyard, Vina Re, was an unforgettable experience. I cannot day enough about how wonderful our day was with Victor in Valparaíso and The Casablanca Valley.
TOUR GUIDE RESPONSE: I'm very glad being able to work for you Scott, your hole family and yourself where very pleasant to work with. I hope you keep enjoying your trip around Chile and I wish we can meet again sometime. Thank you so much for your review and have a great New Year's Eve in Patagonia. Un cordial saludo para usted y su familia.
Grant FolkesSouth Africa
Victor is such a kind and friendly person. He listened well to what we liked and gave us our own special tour. Nothing was too much effort. I suppose with his 30 years experiance in South America it is natural to him. Even we he highlighted that we had booked the wrong tour as the cruises leave from San Antonio and we had book Valparaiso he found an amiable solution. Thank you Victor you made our tour delightful.
Victor is very knowledgeable about his city and his country. He is very friendly and helpful.
TOUR GUIDE RESPONSE: Thank you very much for your review Monique, I'm very glad you are enjoying my services here and I'll do my best to help you enjoying even more.
Richard HunterUnited States
Victor was an amazing guide and took us to some wonderful local wineries. He was very knowledgeable about the wineries, the history of his country, and was happy to answer any questions that we had. Victor also knew the perfect local restaurant to take us to after our winery tours. What a hidden gem! Our first day in Chile was spent with Victor and we couldn't have imagined a better way to begin our travels in South America.
TOUR GUIDE RESPONSE: Thank you very much for your review Richard, I´m very glad you have enjoyed my services to you here. I also enjoyed your company here. It was a great pleasure working for you here, as well . i hope we can meet again sometime and Happy New Year for all of you there.
Richard ScottUnited Kingdom
Victor was an amazing guide and I would recommend him without hesitation. Rather than Valparaiso, we arranged for Victor to give us a walking tour of Santiago. Victor was very knowledgeable & knew all the places to take us to. We finished at a traditional Chilean restaurant for lunch. 5 stars Victor and keep up the good work!
TOUR GUIDE RESPONSE: You are very welcome Scott and I do hope we can meet again here. Please give my regards to your wife and have a great week.
Henry TolstedtUnited States
Victor Hugo went out of his way to show us more of Santiago than the itinerary planned for. He had some great insights and stories to go along with it. He even left us his card incase we come back to Santiago.
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed what we did here. I hope you keep enjoying it here and as you know any help, assistance or tip you need from here, Just contact me. ¡Buen viaje amigos!
Timothy M.United States
We had a tough time choosing a guide from the list for our city tour, since all are highly recommended, but think we made a great choice with Victor Hugo. The tour was a good combination of walking and driving, and he was very flexible in spending more time on parts that were of special interest to us. Especially loved the markets, and his knowledge of food and cuisine. He also added a few surprises that made the tour a great overview of a very big city. Excellent English and enjoyable to talk with.
TOUR GUIDE RESPONSE: Thank you very much for your review Tim, I also did enjoy working for you, so I hope we can meet again sometime, to show you those other lovely places of Chile, we talked about. Thank you again and have a great week!
We were happy to see that Victor was waiting for us as we left the cruise terminal. He was very pleasant and his english was excellent. He was very knowledgeable about the cities we visited and he took us to the best viewpoints and photo ops. We would highly recommend his services.
TOUR GUIDE RESPONSE: I'm very glad you enjoyed my services here Marjorie, I thank you very much for your review and I hope I can be able to meet you again. Un cordial saludo para usted desde Chile.
Elaine WeissUnited States
Our visits and wine tastings at 2 vineyards were incredible. More incredible was out guide-Victor is truly a gem...perfect English, charming, and a fount of knowledge (historical, cultural, and political). In addition to our trip to the vineyards we were treated to a wonderful overview of all the neighborhoods and environments we went through. It truly was a perfect day. And just an aside- Victor could hold his own driving in New York City, or any other very congested, metropolitan environment!
TOUR GUIDE RESPONSE: Thank you very much for your review Elaine, I'm very glad you enjoyed my services here. It was also a real pleasure to work for you and I hope I can be able to work for you again. Un cordial saludo para usted.
Amy BaxterUnited States
Excellent tour and guide. Victor met us on time at our port. He provided much information about Chile and answered all of our questions. His English is excellent. He gave us tour options that met our needs and returned us to the ship on time. We thoroughly enjoyed our day with Victor.
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed my tour here Amy, thank you very much for your review and I hope it's not the last time we meet. So let's keep in touch and please give my regards to your husband. Hope to meet you again. ¡Un cordial saludo para usted Amy!
Alan AndersonUnited States
Victor did an outstanding job. Very informative and extremely knowledgeable, Extremely flexible, I would recommend Victor to Anyone as he can customize the tour to fit any and all needs
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed my services here Alan, I hope you had a great journey on the cruise ship. Let's keep in touch. Saludos desde Chile.
Peggy DeBordUnited States
We began at 8:30 am and saw many different areas in Santiago. Victor was extremely knowledgeable of his city and history of Chile. His English was excellent. The van was comfortable and we were very grateful WE weren't trying to drive in Santiago traffic! The drive to San Antonio continued to be informative and included a stop in a village where we enjoyed a traditional Chilean lunch. Thank you, Victor, for a wonderful experience in Chile.
Alice Thomas HollowayUnited States
Our tour with Victor was a highlight of our South American adventure. He is very knowledgable and professional and has outstanding people skills. Victor adapted the tour to meet our needs for our short stay in Valparaiso. All communication was timely and pertinent. Would highly recommend a tour with Victor!
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed my services here in Chile Alice, it was also a very nice pleasure for me to meet you here and show you around. I hope we can keep in touch and meet you again sometime. Un cordial saludo para ustedes, desde Chile.
Judy C.United States
Victor was an exceptional guide. He made our day both interesting and informative. We did a city tour and a wine country afternoon including driving into the Lower Andes mountains. All in all a perfect day.
TOUR GUIDE RESPONSE: I'm very glad you enjoyed our day here at Santiago city and surroundings Judy, thank you so much for your review. I hope you had a nice and safe flight back home and I also hope, we can keep in touch. It was a real pleasure meeting you here. Please give my regards to your husband. Un abrazo y hasta siempre Judy.
Kelly SwansonUnited States
Victor is an amazing tour guide. I love using tours when I travel so I can learn about the area and take in as much local culture as possible. Having been in 25 countries so far, Victor is my favorite! Victor was very well spoken and informative and an all around joy to be with. His English speaking skills are amazing and he has a very diverse knowledge of his country. He went out of his way to make sure I was comfortable and had a great day. I would absolutely recommend him to anyone. 5 stars!
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed my Andes Mountains Horse Back Riding Tour Kelly, I also enjoyed very much touring you. I hope you can keep enjoying Chile and wish to meet you again sometime. Hasta siempre Kelly.
Jane MannUnited Kingdom
It ,was a brilliant day and worth a full five stars Thank you Victor
TOUR GUIDE RESPONSE: Thank you Jane, for choosing me as your guide here and for your review. I'm very glad you've enjoyed my tours here, I also enjoyed meeting you, so I hope we can meet again sometime. Thank you again and hasta la vista Jane.
Robert F.United States
Victor provided an outstanding all day tour of the Valparaiso and Santiago area. He started providing us with non stop detailed descriptions of the history, economy, etc of the area from the time we embarked in the van at San Antonio. We did not have to pry the information from him. His ability to balance driving and keeping up the verbal presentation were admired by our group. His speaks excellent English. We highly recommend you contact Victor for a private tour if you get to the area.
Diana NohavaUnited States
Diana NohavaUnited States
Victor was amazing. Spoke excellent English and took us to a great boutique winery. Toured Vina De Mar and had lunch overlooking the ocean. Onward to Valparaiso where after touring through the town he dropped us at our hotel. He is so good we booked another tour with him on Wed for a tour and transfer to our cruise ship in San Antonio.
Henry Clifford BaggettUnited States
Victor Hugo was an outstanding guide, who brought Valparaiso, Vin del Mar and Santiago to life for my husband and me and another couple!!! His English was impeccable, his knowledge and experience of 30+ years as a tour guide and his love for his country and its history and culture just made this such a delightful day for us, as we departed a 21 day Antartica cruise en route to the airport. Victor was simply the best!!!! Thank you, my friend!!!! Mary
TOUR GUIDE RESPONSE: Thank you so much to you Mary, I'm very glad I was able to work for you all. I also enjoyed .you all here, your motivation and enthusiasm. So I hope we can meet again sometime and keep in touch. Please give my regards to all your people and un fuerte abrazo para usted. Hasta siempre Mary.
Wendy HoenigUnited States
Victor Hugo was an excellent host for two days of tours for us. We went to two fun wineries and he also showed us around Valparaiso and Vina del Mar during transport to our new AIrBnB. He is knowledgeable and the vans were quite clean and new.
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed the tour, here. Thank you very for your review and have a great journey!!!
Ranakumar NadellaUnited States
We enjoyed our day tour to Vina del Mar, Valparaiso, and Santiago with Victor. He is very knowledgeable and was able to communicate the background information about the country and the cities and sites we visited in an organized fashion. After the tour with Victor we feel that we learned a lot about Vina del Mar, Valparaiso, Santiago, and Chile. Victor's performance influenced us to use Tours By Locals where they are available.
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed my tour here in Chile Ranakumar, it was also a very good pleasure for me to work for you here and I hope we can keep in touch and maybe meet again, when you are back to this country. Thank you so much for review and have a great time, showing your children and grandchildren all your pictures, of the beautiful places you went through here in South America. ¡Hasta la vista amigos!
This tour was superb and we were very impressed with Victor. Victor was enthusiastic, knowledgeable, his English was excellent, he was a courteous driver, and the van was clean and met the needs of our group perfectly.
Thomas MehlerUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Robert LiUnited States
Victor has great command of the English language and is very knowledgeable about the places we visited with non-stop narration. He was very helpful to other members of our tour group. We all enjoyed our transfer tour from San Antonio, Chile to Valparaiso, Vina del Mar, and Santiago. I highly recommend Victor to be your tour guide.
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed my services here in Chile Robert, I hope you have an excellent new year and meet you some time again. Thank you so much and ¡ Felices fiestas !
Tawei HuUnited States
Shelley GreenwaldUnited States
Terrific from start to finish. On time pick up, clean large vehicle, flexible itinerary to meet our preferences, excellent English language communication skills, superior choice of restaurants and winery, very knowledgeable and a talented teacher with a fine sense of humor. All in all, a 5 Star day. Highly recommend spending time with Victor.
TOUR GUIDE RESPONSE: I'm delighted with your review Mrs. Greenwald, I'm very very glad you've enjoyed our day here in Central Chile. I wish you an excellent journey in Antartic and hope to meet you somewhere, sometime again. Feliz Navidad y un maravilloso Año Nuevo para ustedes! Muchas gracias Shelley.
Ian MabeyDudley Park, WA, Australia
We were so well cared for by victor Hugo. This is an amazing tour but you need some one to care for you and show you how to get about. Victor did a great job. Loved every minute of it.
TOUR GUIDE RESPONSE: Thank you Ian for your review, I'm very glad you enjoyed my tour here, I hope we can meet again sometime. Hasta la vista Ian.
Ian MabeyDudley Park, WA, Australia
A wonderful day made even better by Hugo
Ian MabeyDudley Park, WA, Australia
TOUR GUIDE RESPONSE: Thank you very much Ian, I'm very glad you enjoyed the tour here.
Ian MabeyDudley Park, WA, Australia
A great day in the mountains. All we had hoped for and more.
Ian MabeyDudley Park, WA, Australia
Great day that delivered all we could want and more
Howard BergerUnited States
Victor was great. Gave excellent tour of Valiprido and winery. Covered a great deal in record time. Restaurant for lunch excellent . Would recommend Victor without hesitation
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed the Valparaiso tour, with the pilgrimage included, Howard. Thank you very much for your review and I hope you keep enjoying Chile on your journey to Patagonia. Bon voyage Howard !!!
Victor Hugo was excellent. We frequently use private guides all over the world in our travels and he was one of the best. I would highly recommend him to all and everyone.
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed my services here in Chile Joan, I hope you keep enjoying your visit here and also meet you again some time. Thank you very much for your review and Happy New Year for all of you !!!
Charles RockwellUnited States
Jacquline PareresUnited States
Catherine CooperUnited Kingdom
Had a great layover trip with Victor. He collected me at the airport and knew exactly what we could fit in during the allocated time before my onward flight. The scenery was lovely with Valparaiso being a delight. Victor was able to answer all my questions about life in Chile and I really got a good impression of the country, even though I was only there 10hrs. He's a great guide and safe driver. I would thoroughly recommend him.
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed the tour I gave you here Mrs. Cooper, I thank you very much for your review and I hope we can meet again, to show you all the areas we couldn't cover this time. Hasta la proxima, si Dios quiere.
Sarah DavisNew Zealand
Great tour.... Victor was early to our hotel.. speaks excellent English and was very knowledgeable and enthusiastic about Valparaiso and the surrounding areas. So easy to be taken to the interesting places without having to try get to and from Santiago. Private tour for price of a bigger tour group.
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed the tour to Valparaíso, I provided to you and your folks Sarah. I thank you very much for choosing my services and I hope we can meet again. Please give my regards to your husband and friends and un cordial saludo para usted desde Chile.
Phyllis JacksonMontgomery, ALABAMA, United States
Victor could not have been any more professional, knowledgeable, or personable. We had a great day venturing to Valparaiso and Vina del Mar with him. Our stop at Pablo Neruda's home in Isla Negra is a MUST do. Victor worked it into our itinerary. On the way to Valparaiso he took a more scenic back roads route which was just lovely. The restaurant he chose for us for lunch was delicious and felt very local. He has been doing private tours for a very long time and it showed.
TOUR GUIDE RESPONSE: Thank you very much for your review Phyllis, I'm very glad you have enjoyed my tour here. I also enjoyed very much touring you around here, so I hope we can meet again sometime. Un cordial saludo desde Chile para usted Phyllis.
John P.United States
We had a fabulous day with Victor visiting Valparaiso, Vina del Mar and two wineries in Casablanca. He is very knowledgeable and very easy to get along with. We were very happy to be able to spend the day with him. This was the second time I used Victors services while visiting Santiago and would certainly use him again when in Santiago.
TOUR GUIDE RESPONSE: I do appreciate your comments John and I'm very glad you have enjoyed all what we did here and I hope we can keep in touch, because there is always something interesting and new arising here, as you well know. Muchas gracias John and please give my regards to your son and wife. ¡ Hasta la vista amigos !
Dena S.United States
Victor customized our tour to include Pomaire. We were interested in ceramics. We traveled from Santiago to Pomaire where we ate Pastel de Choclo in a lovely restaurant and then visited a potter who demonstrated his method on the wheel. Then we went to the seaside. Victor was great--informative, enthusiastic, creative in finding a potter for us to visit. Also a good driver and eager to make our day happy!
TOUR GUIDE RESPONSE: Hello Dena: Potter Name: Ramon Eduardo Abarca Quiroz Address: Roberto Bravo 75 - Pomaire - Santiago - Chile. E-mail : email@example.com I'll wait for your news Dena. Have a good day!
Anne HayesUnited States
Victor is a wealth of information who loves to share his knowledge and his beautiful country. He is very accommodating. We had a fun time with him and would highly recommend him to anyone looking for a transfer or tour in Santiago, Valparaiso or San Antonio.
Andrew RivinusUnited States
Spent a wonderful morning with Victor riding in the foothills. Horses were well cared for and in good condition.The ride was great. Victor is both knowledgeable and personable. His English skills are very good. We all had fun and recommend this tour highly.
TOUR GUIDE RESPONSE: I'm very glad you all enjoyed my tour here, I thank you very much your review Andy and I hope we can meet again, also thank you so much for helping people here and let's keep on touch, ok? Please count on me on anything you need. Muchas gracias Andy y hasta pronto.
We had a great day out with Victor who was great at personalising the trip to what we were intersted in doing and seeing, especially with the timings - exactly what we wanted by booking this tour on the last day of our cruise. It meant not having to do things on a mass groups time schedule, while our bags were taken care of and having a great day before having to get on a long flight home. Local lunch was an absolute highlight for us and we really appreciated Victor's insights and answering all we asked
TOUR GUIDE RESPONSE: Hello April, I'm very glad you have enjoyed my tour and services here. Like I told here, you are also very special, nice and warm people, who made my job a lot easier and nice. Thank you all very much for your review and I hope we can meet again sometime. Un cordial saludo desde Chile.
Catherine RobertsANCASTER, ON, Canada
Victor was incredible, we were hours late as our luggage was not off the ship due to many problems, he was still waiting patiently and succeeded in showing us a wonderful area of Chile, he managed to get most of the tour done we should not have worried he looked after us so well. We cannot say enough good things about Victor.
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed the tour I gave you here Catherine, we all had a good time here. I thank you very much for your review and I hope we can meet again some time.
Gail CritesUnited States
Santiago is a beautiful and complex city, and Victor Hugo helped us understand the people and culture while showing us a great time. Just let him help plan your trip, and you won't be disappointed.
TOUR GUIDE RESPONSE: Thank you so much for your review Gail, I hope I can meet you again sometime. Un cordial saludo para ustedes, desde Chile.
Gail CritesUnited States
We spent more than 2 weeks in South America, and Victor was one of the highlights of our trip. We corresponded before the trip, and he tailored our tour to our desires. He speaks perfect English, is extremely personable, and we enjoyed our tours.
TOUR GUIDE RESPONSE: I' m very glad you have enjoyed my tours here in Chile. I thank you very much for taking my services here. I hope we can meet again setime. Please could you give my regards to all the group and a big hug for you Gail. ¡Hasta siempre amigos!
Esther WatersUnited States
Outstanding tour with Victor! Very knowledgeable and personable. Wonderful day in Valparaiso area!
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed the tour and transfer Igave you here, Valparaiso is by itself a beauty that I hope you had been able to keep on enjoying and discovering on.your own after I left you there, with a general idea of its hilights, I also hope you keep enjoying your journey through chilean Patagonia and please tell Jerry, I'll search for Martita Ramirez and keep him informed. Have a great journey!
Steven LukensUnited States
We hired Victor for a day trip from Santiago to Valparaiso and Vina del Mar. Victor was a great guide, full of social, political and cultural information about Chile, with a running informative narrative as he drove us safely to and from. He gave us time to ourselves for lunch, coffee and tourist stops. Prompt, flexible, accommodating, with a great sense of humor and an engaging personality that put us at ease. I would highly recommend him as a personal tour guide.
TOUR GUIDE RESPONSE: Oh! What a review Steven!, I'm very glad you have enjoyed all what we did here. So I hope we can keep in touch and please give my regards to your wife and I wish you had a great tournament celebration with your grandougther. ¡Hasta la vista amigos!
David Barry ConnellyUnited States
If all guides are as perfect as Victor Hugo, sign us up. Valparaiso dock union screwed up and delayed departure, but Victor only had re-enforcing positive reaction assuring us tour would not suffer, and it didn't. He knows everything and everybody including window table on harbor for lunch. Thanks Victor..your the best.
TOUR GUIDE RESPONSE: Thank you David, I'm very glad you enjoyed my services here and inspite the cruise ship ducking delay, we did all what we had to, also because of your good attitude, which made it everyrhing better and possitive. So thank you again and I hope we can meet again sometime. Please give regards to your wife and a big hug to you David. ¡Hasta la vista!
Siao Wen LeeUnited States
TOUR GUIDE RESPONSE: Thanks Mr. Wen Lee, I'm very glad you have enjoyed my services here. I hope to see you again sometime Un.vordial saludo para todos ustedes desde Chile.
Carol GloriosoUnited States
The tour of Santiago by Victor Hugo was extremely enjoyable. We loved the visits to the markets and to the local restaurant where we had a great lunch. Victor is very knowledgeable and friendly and we would highly recommend him to anyone wanting a tour of this great city.
TOUR GUIDE RESPONSE: I'm very glad you enjoyed my tour here. It was very nice for me to meet you and tour you and your husband here. I hope I can have the chance to meet you again. Please give my regards to your husband and thank you very much again for your visit.
Renee GoldBeaufort, SC, United States
Victor shared his great fund of information and insights with us and went far beyond what we hoped for in a guide to your wonderful city of Santiago. It truly felt as if a good friend was sharing his passion and hospitality with us. Muchas gracias, Victor
TOUR GUIDE RESPONSE: I'm very glad you've enjoyed our Santiago customs city tour here Renee, thank you veryuch for your review and I hope we can keep in touch. Could you please give my regards to your husband ? and keep in mind my invitation. Un cordial saludo desde Santiago de Chile.
Robyn McCullochNew Zealand
TOUR GUIDE RESPONSE: Clients required to stop by the Santiago fruits and vegetables market, but by the time we arrived the city, that market was almost closed on Sunday and the only chance for that fruit shopping, would have been at the supermarket. All that not part of this tour itinerary, anyway.I offered them to go the local store, But it was also closed.I'm sorry for that.
Richard BodmanNew Zealand
An informative, interesting and enjoyable tour. Victor was a welcoming and friendly guide.
TOUR GUIDE RESPONSE: I'm glad you have enjoyed our tour here and I hope we can meet again Richard. Un cordial saludo desde Chile para usted.
Victor is very informed and and provided a very enjoyable tour experience.
TOUR GUIDE RESPONSE: Thank you very much for your review Bryan, I very glad you have enjoyed our tour here in Santiago.I hope we can meet agin and you can keep in enjoying Chile. Have a great day!
Jesse SchlossUnited States
Victor was very knowledgeable of the history and culture of Santiago, and on the drives there and back pointed out various interesting landmarks and cultural sites. He also gave us very good recommendations for things to do in our remaining time in Santiago. Even though for most of us it was our first time riding horses we did not have much difficultly with them and Victor was able to show us the easiest ways to control them.
TOUR GUIDE RESPONSE: I'm very glad you have enjoyed my horses back riding your in Santiago Jesse, I also had a great time with all of you, enjoyed your good attitude and willingness to have fun and live the adventure om the Andes Mountains. I hope we can keep in touch, please give my regards to your folks and remember to tell me if you got to the rodeo place. Thank you very much for your review Jesse, have a great year and ¡Hasta la vista amigos!
Michael JordanUnited States
Very personable, knowledgeable guide. We had an enjoyable day and would recommend Victor without hesitation.
TOUR GUIDE RESPONSE: Hello Michael!, I'm very glad you enjoyed the tour, I did for you here in Chile. I also had a good time with you here, showing you Chile's beautiful and interesting areas. I hope I can meet you again sometime. Thank you very much for your review and have an excellent year!
Pat McElroyUnited States
Victor was informative and he showed us the beauty and splendor of Valparaiso and Santiago, Chile.
TOUR GUIDE RESPONSE: I'm very glad you enjoyed my.tour to Valparaiso and Viña del Mar Pat, thank you very much for.your review. I hope we can meet again sometime.
Marvin MeirsUnited States
Excellent and knowledgeable guide. His English was excellent.
TOUR GUIDE RESPONSE: I'm very glad you enjoyed our tour here Marvin, thank you very much for your
Victor Hugo has offered us an amazing and quick tour (Because we had unfortunately not enough time) of the principal things to see at Valparaiso, Vina del Mar and Santiago in less than 8 hours. These explanations throughout this day were very interesting. He knows perfectly the history of his country, Chile. Those comments are clear and although we are not fluent English speaking, we easily understand him because he speaks not too fast and with a good diction. Thanks again, Victor Hugo, for this tour.
TOUR GUIDE RESPONSE: I'm very glad that you have enjoyed our tour here in Chile, thank you very much for your review and I wish you and all your family Merry Christmas and an excellent New 3017!
Helene JalbertUnited States
Victor was prompt, knowledgeable,fluent in English. We really enjoyed our tour and would use this group again. Thank you Victor
TOUR GUIDE RESPONSE: Thank you so much Helene for your review, I'm very glad you have enjoyed our tour and I wish you and all your family Merry Christmas and a very successful and happy New Year.
James R.Vancouver, BC, Canada
Victor was a superb guide, very knowledgeable about Santiago, Chile and Valparaiso. His English was excellent and his enthusiasm for his country and interest in his guests needs and expectations was obvious. He was more than punctual, arriving early for our pickup in an immaculately clean vehicle and he accommodated all of our needs. Victor is a guide we most certainly recommend and would wish to meet up with him again in the future. A 100% recommendation!
TOUR GUIDE RESPONSE: Thank you very much James for review, I do appreciate you enjoyed our tour. I also hope we can meet again and I wish you and all your family Marry Christmas and a very happy New Year.
Gladell P.United States
Victor H. treated us with a 4-hour enjoyable and (astonishingly) comprehensive tour of Santiago on our first day in Chile. The tour had a diverse flavor - we enjoyed the old (neoclassical) section of the city, Metropolitan Cathedral, Plaza de Armas, exotic fish market, lapis lazuli stone museum, horse racing track, and other interesting areas of the city. Victor is nice to accommodate what we wanted - he took us to a spot with a good panoramic view of Santiago. We highly recommend this tour!
TOUR GUIDE RESPONSE: Thank you review Gladel, I'm very glad you enjoyed the tour I provided for you here in Santiago. I hope I can meet you again for.you
Vandana JhawarUnited States
di tour d did not enjoy tour too much time in car victor was rushing to finish vandana
TOUR GUIDE RESPONSE: I'm sorry for your perception of the tours I did for you here, it's first time, in 28 years I work as a tour guide, I have this kind of review. We accomplished all the tours itineraries and timing. I felt the timing was clearly specified when you booked these tours. We did and used all the specified hours of each tour. Regards.
Vandana JhawarUnited States
tour was not enjoyable because of tour guide rushed and did not stop at important places. vandana
TOUR GUIDE RESPONSE: I'm very sorry you had that perception of my tours, it's really first time, in all these years (28 in total), that I have that
John HunleyUnited States
What a wonderful day with Victor! We stopped at the Emiliana winery for a tasting, then went on to Vina del Mar to see the sights and enjoy a seafood lunch. We then went to Valparaiso where we rode one of the old funiculars and went to several scenic viewpoints to marvel at the vistas. Victor also drove us by many of the city's famous murals and art. We even stopped at a photo gallery since Victor knew I was an avid photographer. Victor's enthusiasm was infectious, and his English was flawless.
TOUR GUIDE RESPONSE: Thank you so much for your review mrs. Hunley. I'm very glad you enjoyed our tours here. I hope to meet you both some time again. Best regards for you teo.
Dean PeytonUnited States
We were a party of four arriving by Oceania cruise ship. Victor Hugo promptly met us at the port entrance and we headed out for our tour. We toured Valparaiso and Vina del Mar, both beautiful cities. We then headed to Casablanca Valley, Chile's icon wine valley where we toured Casas del Bosque winery. The tour and tasting at the winery was delightful. Hugo did an outstanding job, he spoke great English and he was very enjoyable to be around. I highly recommend Hugo.
TOUR GUIDE RESPONSE: Thank you very much for your review Dean, I very glad you enjoyed our tour and I hope to meet you agin sometime. Un abrazo desde SNtiago
John HunleyUnited States
Victor did an awesome job! His enthusiasm for his country and for his city are absolutely infectious. His English is flawless and he clearly loves sharing the customs of Chile. His car was very clean and he was a very safe driver. This tour was one of the highlights of our visit to Santiago!
TOUR GUIDE RESPONSE: Thank you very much for your comments, I'm very glad you enjoyed our tour in Santiago. I hope you had made home safe snd
Joseph StanleyUnited States
TOUR GUIDE RESPONSE: I'm glad you enjoyed our tour here. Thank you very much.
Victor Hugo was excellent. His english is terrific and he has a wealth of knowledge. His engaging personalty meant that we had a great day in Valparaiso and Victor was able to squeeze in a wine tasting on the way back. Worth every penny.
TOUR GUIDE RESPONSE: Thank you very much for your comment Gary, I´m very glad you enjoyed your tour to Valparaiso and Viña del Mar, with me here. I hope we can keep in touch and we can meet again.
Jan BrownUnited States
Victor not only lead us on a great horseback ride through the Andes but shared much information about Santiago and Chile. Also took us through Santiago neighborhoods. English was excellent. We really enjoyed our tour with Victor.
TOUR GUIDE RESPONSE: I'm very glad you enjoyed your trips with me here. Thank you very much for that and I hope we can meet again. Hasta pronto.
David CoombsUnited States
Victor did an outstanding job in touring us in and around Valparaiso and Santiago! He took us to some very special places to look at the mural wall paintings, have lunches in some local restaurants (excellent food), a trip up into the Andes to look at a ski resort, high overlooks, and the mountain glaciers. He drove us through the poor, middle class, and upper class neighborhoods as well as the business districts, parks, and shops. His English was very easy to understand. HIGHLY RECOMMEND!!
TOUR GUIDE RESPONSE: Thank you very much David for your comments, I'm very glad you have enjoyed my tours here and I hope we can meet again sometime. Hasta la proxima.
Victor was an excellent guide in Valparaiso. He made some last minute changes that suited us very well. We saw much more than we anticipated, thoroughly enjoyed the tour and would highly recommend Victor.
TOUR GUIDE RESPONSE: Thank you very much Cindy for your report, I´m glad you enjoyed the tour I gave you here. I hope you meet you again some time.
excellent tour in general. Victor speaks English fluently. His knowledge is pretty good. Good attitude and of great patience.
TOUR GUIDE RESPONSE: Thank you very much for your report Wei, I'm glad you enjoyed It and I hope to meet you again some time.
Victor was very polite and punctual and his English was very good. He drove us to see a lot of places.
Nathan MaylFort Lauderdale, FL, United States
wonderful day and guide. Victor modified on the run to meet our needs. He created a truly unique day for the two of us. We had only one full day and all of our expectations were met. We arrived back at our hotel after a full day with enough time to change, get dinner and catch our red eye to Miami. He also timed the tour so we were at each place at the right time to miss the crowds and see what we wished to see.
Louise P.United States
We were very pleased with our tour of Valparaiso and Santiago. Victor is very knowledgeable. He shared a great deal of the history of the region and took us to many of the beautiful sites in both cities. We feel we got great value on this tour.
TOUR GUIDE RESPONSE: Thank you very much for your comments Louise, I hope you had arrived home safe and everything is alright there for you. I also hope to meet you again sometime. ¡Hasta la proxima!
Fantastic tour by courteous and knowledgable Victor Hugo. As it ended, I wanted to ask for it all over again! He was very helpful with suggestions for further travel too. I loved his passion telling me about Valparaiso and Santiago, very infectious!. This guide is a MUST.
TOUR GUIDE RESPONSE: I'm glad you enjoyed our tour through the region here Jane. I hope to meey you again sometime. ¡Hasta la proxima Jane!
Robert VonderwerthUnited States
Gerald KnappCarmichael, CA, United States
Frederic L.United States
Very accommodating and knowledgeable. Spoke great English. Would definitely recommend for your guide.
TOUR GUIDE RESPONSE: Thank you so much for your comments Frederick. I'm glad you enjoyed it and I hope we can meet again. ¡Hasta la proxima!