Jean WuUnited States
This tour was underwhelming. We spent almost 5 hours on transportation for a barely 3 hours guided tour that could've been condensed into two. There was a lot of sitting around waiting and chatting with the tea farmer without much translation help from the guide. While we had fun here and there, this tour was not a good use of our time and money. We don't recommend this particular tour. As for our guide, he is fine—professional, well prepared, but doesn't go the extra mile.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Suh-Shiang C.United States
Victor (Wenhao) is a great tour guide and a good driver. He is knowledgeable about local places and history. He was responsive to my email inquiries and took care of all necessary program applications before our trip. He was punctual and professional during our one-day trip in Dujiangyan panda base. My family are all pleased with his service and friendliness and would recommend him to people who are thinking to visit Chengdu and nearby places.
TOUR GUIDE RESPONSE: Thank you so much!
Victor is a fantastic guide! As indicated in the tour description he went to pick up us to our hotel and the day went as planned visiting Huanglongxi ancient town, Tea plantation and Leshan Giant Buddha. Victor is a professional tour guide, he was always happy to explain share details with us. If you are visiting Chengdu and are looking for real China experience then visiting Huanglongxi town is a must, and Victor will be the best person to look after you! Thank you Victor! :)
TOUR GUIDE RESPONSE: Thank you so much!
Kris CoffeyUnited States
Victor is outstanding, thoughtful, knowledgeable, lively, interesting … and more!!! THANKS for a SUPER time together.
Pratik SharmaUnited Kingdom
victor was an excellent guide. punctual, enthusiastic and very knowledgeable. His spoken english is very good indeed. i would fully recommend him as a tour guide and the tour we did - Panda and Buddha. thanks victor
James NelsonUnited States
TOUR GUIDE RESPONSE: Thank you so much for the reviews
TOUR GUIDE RESPONSE: Thank you for the reviews!
TOUR GUIDE RESPONSE: Thank you so much for the rating!
Heather SieversUnited States
Victor is no doubt one of the best guides we have ever used via Tours by Locals (and we have used many!!!). We spent two days with Victor and both were absolutely perfect. Being a Panda Keeper for a Day was one of the most special things we have ever done. Getting so close to these incredible animals was just priceless! We also did a private city tour with Victor and enjoyed every minute of it. Victor is knowledgeable, friendly and willing to go out of his way to make your day the best. WE LOVE HIM!
TOUR GUIDE RESPONSE: Thank you for the reviews!
Robert MillweeUnited States
Victor and Luna were excellent. Luna took us on a tour of the city the first day, with very useful tidbits of info- we especially liked the visit to the market to see all the unusual delicacies eaten in China. Victor was very useful, too; he re-routed us from our original panda trip to one farther away where it was possible to have a close encounter with a panda- this was one of the high points of our trip. He was also very knowledgeable about the panda center.
TOUR GUIDE RESPONSE: Thank you so much for the rating and reviews. It was our pleasant to work for you.
This was the best tour! Victor was truly fantastic as a guide! We had the best time! Thanks Victor! -R&G
Thomas BrakenrigNew Zealand
We did a private day tour to the Panda base and Leshan Buddha with Victor. It was a great day out. He was enthusiastic and knowledgeable. He answered all our questions. We went to a local restaurant in Leshan for lunch and had a delicious meal at Victors recommendation. It was an amazing tour and I highly recommend it to anyone visiting Chengdu.
Quentin BallUnited Kingdom
Excellent tour! Victor was very knowledgeable, we learned so much on the tour and also about Chinese history. I would highly recommend this tour!
What a fabulous experience. I have been meaning to write a review for Victor (Wenhao) since we joined him for the Panda Experience, and what an amazing time we had. Our children certainly rate this as one of the top things we did in China and sitting right next to a giant panda is a once in a lifetime experience. Although not cheap, definitely worth while. Victor was amazing during our day trip planning and everything was perfect. Even visited a Nepalese restaurant for lunch with served fabulous food.
TOUR GUIDE RESPONSE: Thank you so much
Chris HarperUnited States
Victor was great and helped us for three days in and around Chengdu!
TOUR GUIDE RESPONSE: Thank you so much for the review!
Brian SmithUnited States
Wenhao "Victor" provided a tour of a lifetime, of course the pandas helped too! We had a wonderful time, he is a very professional and friendly guide providing lots of useful information as we traveled to the Panda facility and the sitting Buddha. His background working at the wild Panda reserve allowed him to provide insights that other guides could not. Also he is an excellent driver and the restaurant that he selected for lunch was wonderful. We recommend him very highly!
TOUR GUIDE RESPONSE: Thank you so much for the review! It is always my honor to show you around my hometown!
Richard NishioUnited States
We had a perfect private tour to the Panda Reserve and Leshan Buddha with our guide, Victor. Victor has a deep knowledge of the local history and current trends in Chengdu and surrounding areas. It was very fascinating. He knew how to navigate and place us in the best spots for viewing and photos. We enjoyed lunch and visiting with Victor and know he will be a friend for life! We hope to return to Chengdu again. Hats off to Victor for the best trip ever! Richard and Sandra Nishio
Victor was a wonderful Tour Guide. He was considerate, punctual, caring and most of all very knowledgeable. Victor taught me alot about the wonderful cities of Chengdu and Leshan. I would highly recommend Victor to anyone wanting to have a great travelling experience in Chengdu. The Pandas were amazing and at one stage, Victor and myself were alone with a Giant Panda, as Victor knows when and where are the best time for viewing.
Benjamin DavisUnited States
I can't say enough good things about having Victor as a guide in Chengdu. He has excellent knowledge of the area and can help point you in any direction necessary ranging from food recommendations to ATM locations to local tourist attractions. His insider knowledge and access was vital in our Dujiangyan Panda experience and I would strongly, strongly recommended using a guide (especially Victor) if you're planning on doing the Dujiangyan experience as it is quite far and requires some nuanced requirements
A wonderful tour! Many thanks to Victor! My dream to see and touch the panda was fulfilled! Victor led us through the reserve, gave the necessary tips, answered all our questions after we went to inspect the huge project - the irrigation system! I will recommend you!
victor is a terrific guide. We had 3 wonderful days with him. He is able to bring the sites we visited to life, putting their relevance into perspective and highlighting how spectacular each place we visited was in the context of history and scale. We also got to understand the culture and daily life in West Sichuan. Visited little nooks and corners where normally tourists would not know about that created special memories for us. Definitely a 5* guide!
Victor is a terrific guide. His knowledge of both the main sites we visited is quite immense. With his previous work experience in the Panda Centers, he was able to provide us with interesting facts and antedotes about this wonderful animal. At the Dujiangyan irrigation system, he explained the system very clearly and also filled in lots of information regarding the personalities behind the system. He made it a wonderful day for us. No hestitation in recommending him as the go-to guide for Chengdu.
TOUR GUIDE RESPONSE: Thank you so much for the reviews!
Jennifer C.Hong Kong
Victor is an exceptional guide - professional, knowledgeable, passionate and energetic. The tour was flexible and we were able to go at our own pace. Apart from the panda base, we wanted somewhere closer to Chengdu, and Victor recommended the Sanxingdui Museum, which included captivating artefacts from ancient China. Overall, a great and memorable experience. Thank you Victor!
TOUR GUIDE RESPONSE: Thank you so much for the reviews, Jennifer. I really enjoyed the time with you! Please bring my best wishes to your family and you!
Karen SuominenUnited Kingdom
Victor, is so knowledgeable about the history all over china, he has worked in the panda breeding centre previously and has vast knowledge of these amazing creatures. The journey was really comfy and we had some great conversations with our guide. He is fluent in English and really interesting to talk to. I highly recommended Victor, he is professional, extremely knowledgeable and really friendly!! Thank you so much we enjoyed your company and the tour greatly! 10*
TOUR GUIDE RESPONSE: Thank you so much! I am more happy to work with you again!
Ritsuo AraoHong Kong
Victor is a great person and tour guide, he is very knowledgeable about history and small details that keeps the trip very interesting. He's always on time, knows the best places to go to eat and because he is very experienced he will make your trip very efficient, which is very important when you want to experience the most in very short period of time. Overall the best tour guide I ever had, Thanks Victor, take care and see you soon.
TOUR GUIDE RESPONSE: Thank you so much for all the understanding and cooperation. It was a great time to be with you and Hana.
Linda MitchellUnited States
Tours by locals has done it again! Victor made arrangements for us at the panda reserve to hold and feed the pandas… What an unforgettable experience! Tours by locals, and especially Victor, were prompt, efficient, professional and always enjoyable. Thank you!
TOUR GUIDE RESPONSE: Thank you so much for the reviewes Linda! I was also my pleasure to spend a day with you and GENE. Regards!
Victor was simply an outstanding tour guide. He was friendly, knowledgeable with a great sense of humour. His English is terrific. We learned a great deal about Chengdu and China for that matter - and look forward to coming back one day again. Highly recommend!
Nicholas LockwoodHong Kong
Victor was an excellent guide explaining everything in very clear English., very knowledgeable, took us to a nice local restaurant. The BMW car was very comfortable. An excellen day.
Doreen Wong ten YuenMauritius
Joe HallUnited Arab Emirates
Victor (Wenhao) was a superb guide. He was professional, punctual and bursting with knowledge. He really went out of his way to give our family a fascinating day and our two children (aged 10 and 7) were really interested. We would thoroughly recommend this tour to anyone!
Neil KukrejaUnited Kingdom
Victor was excellent . He had a wide knowledge of the sites . The car was excellent . 5 stars
TOUR GUIDE RESPONSE: Thank you Neil! It was my pleasure to work with your family! The kids are adorable!
Graham TamsettUnited Kingdom
We did three tours with Victor. All were first class and he had done his research / homework for each tour. Victor has excellent English so we were able to share a joke and discuss a whole range of issues both historical and modern. Highly recommended.
TOUR GUIDE RESPONSE: Thank you very much Graham. Please bring my best wishes to Marian and you. By the way, I have tried to send you email, did you get it? Bests!
Graham TamsettUnited Kingdom
Graham TamsettUnited Kingdom
Christine SchiwietzUnited States
TOUR GUIDE RESPONSE: Thank you for the rating, Christine!
Our tour of Chengdu's famous Old Buddha and old town Huanglongxi is a delight, thanks to our guide Cody and Victor's (Wenhao) responsiveness to our needs. Cody speaks good English, was prompt and patient with our toddler. Our ride was roomy, clean and comfortable. The pace was relaxed and the restaurant we ate in offered good reasonably priced local cuisine. Overall a pleasant and captivating experience.
TOUR GUIDE RESPONSE: Thank you very much for the reviews, Sharon. We will work harder and harder to improve our service.
Pathom S.Talad Phrapradaeng Samutprakarn, Thailand
Edward D.Los Altos, CA., United States
Very knowledgable and very pleasant, excellent command of the English language and great knowledge of the city.
TOUR GUIDE RESPONSE: Thank you very much!
I'd highly recommend Victor's tour to all. Being extremely short on time, i was able to book my tour just the day before i wanted to head out. He met me in the hotel foyer at the planned time and we drove out to the Pandas, and then the Giant Buddha in his modern and comfortable car. He possesses an excellent level of English, and is highly knowledgeable in not only both attractions, but also the history of Chengdu. The driving distance was barely noticable with great conversation had along the way.
TOUR GUIDE RESPONSE: Thank you very much! Michael. I am so sorry for my late reply. Just been busy in these days.
Wenhao was an excellent guide, flexible and helpful. The itinerary was also well paced and structured. Xie xie!
TOUR GUIDE RESPONSE: Thank you very much Darrell. It was my pleasure to meet you in Chengdu. I wish I could see you again!
Rob B.United Kingdom
TOUR GUIDE RESPONSE: Hi Rob, thanks very much for the reviews!
Layinka H.United Kingdom
Victor was an excellent guide. Excellent English. His car and person were immaculate and he drives very well. He was punctual and ensured we saw the pandas in the best way, early and not over crowded. Lunch was excellent, he took us to a local place and he ensured that we got the best spot on the boat to see Dafo (Giant Buddha) in Le Shan, even telling us about the trick to get people to pay for photos! Thank you for a hassle free day.
TOUR GUIDE RESPONSE: Hi Layinka,thanks very much for the reviews! It was my pleasant to spend that day with you! Good luck!
Marlene BankwitzUnited States
Victor got us to the airport in plenty of time--no hassle or bother!
Marlene BankwitzUnited States
Victor was a great guide with a great personality. From the moment he picked us up at the airport to the drop off at our hotel after an evening dinner perforance, Victer provided really outstanding in customer service. He was willing and able to adjust our tour on the fly to suit our wishes, providing us a most enjoyable day.
Shawarna LaskerUnited Kingdom
Victor was an absolutely lovely guide. He was prompt, knowledgeable and enthusiastic. He explained everything very well and his English was great. He was willing to change the plan to suit our needs, for example, he took us to eat at a halal restaurant, which was great!He took us to hike around the Leshan Giant Buddah one day and the next day we went to see lots of Pandas. His expert knowledge of Chengdu made the trip an exptremely pleasant one!
TOUR GUIDE RESPONSE: Thank you very much for the reviews! It was great to meet your family in Chengdu!
Hooi Lin TaiMalaysia
this is a very enjoyable tour. Wen Hao is extremely knowledgable. and he goes beyond providing information. he is also historically aware and provides substantial background to each site we visited. futhermore, he is suitable to be in this service industry due to his pleasant personality. he does go the extra distance for his customer. i would highly recommend him to anyone who would like an english speaking local tour guide. his english is good by china standard. so use him if you can.
TOUR GUIDE RESPONSE: Hi Tai, Thank you very much for the reviews! I wish I could see you again in China! Bests! Victor
Glenn AcobaUnited States
TOUR GUIDE RESPONSE: Thank you very much for the review. By the way, my name is Victor but not Vincent.
Yun S.United States
Victor is an amazing tour guide. His English and experience made our days in Chengdu unforgettable.
TOUR GUIDE RESPONSE: Thank you very much for the review!
Yun S.United States
Victor is amazing! He is so knowledgeable and experienced. During that day we not only saw the beautiful cute pandas and magnificent buddha, but also learn ed the city of Chengdu, panda bases and the city of Leshan.
TOUR GUIDE RESPONSE: Thank you very much for the review.
Susan B.United States
Victor is a GREAT tour guide! We did a 1 day tour of Giant Panda + Leshan Giant Buddha. Victor is very knowledgeable about the Pandas, and pointed out great photo spots for me. On the drive to Leshan, he pointed out local interest spots that might otherwise go unnoticed by touring groups. Before boarding the boat to see the Giant Buddha, Victor also walked us through a local market as well - very interesting! His English is exceptional, he is honest & professional, - you will greatly enjoy your tour! A++!
TOUR GUIDE RESPONSE: Thank you very much, Sue! Welcome you back Chengdu one day!
Richard H.United Kingdom
Victor was very friendly, spoke good English and arrived promptly and dropped me off at the airport. He has a good knowledge of the Panda Base and local attractions, he was a pleasure to be with.
TOUR GUIDE RESPONSE: Thank you very much for the reveiw, Richard. It was a wonderfull day for me!
Nathanael RingerUnited States
Great tour. Exactly what we wanted. Thank you!
TOUR GUIDE RESPONSE: Hi Ringer, Thank you very much for your review! It was my pleasure to work for Krisna and you. Best wishes to Krisna and you! Victor
Thank you it was such a special day.
TOUR GUIDE RESPONSE: Hi Kathryn, Thank you so much for the review. It has been a great time for me too. Please bring my best wishes to Ryan and your daughter.. Bests! Victor
Thank you Victor for showing us around Hi, Panda! Your local knowledge and English was faultless. Your sense of humor was great. You made us feel relaxed.
TOUR GUIDE RESPONSE: Hi Frances, Thank you very much for the review. Please bring my best wishes to Hanna. Wishes! Victor
Linda Logan-CondonUnited States
Victor was my tour guide for the Sichuan Heritage tour. Victor did a wonderful job...arrived on time, communicated well, and was flexible with the itinerary. I am a photographer and, given the fact he was also a photographer, he was able to take me places where I could get the type of photos I wanted. His English is very good and he is very knowledgeable about the places we visited. Should I return to China, I would use him again.
Michael KleinUnited States
TOUR GUIDE RESPONSE: Hi Mike, thank you for the review! It was very nice to meet you!
Lucy HsuUnited States
Wenhao is very polite, punctual, and helpful. Before my visit, he replied to my email and questions quickly. He came to pick me up at the airport promptly at my arrival time. He had to drive through a lot of traffic to get me to the Opera House on time. Yet, he stayed very calm and drove very safely to ensure I enjoy the show.
Stephen DilleUnited States
This tour was excellent. Everything was as promised. Victor (Wenhao) has excellent knowledge which he shares on the drive from Chengdu to the giant Buddha. Cannot say enough about how good the lunch at the place he suggested was. Victor is a top notch guide and the giant Buddha is not to be missed.
TOUR GUIDE RESPONSE: Thank you for your review, Steve. I will try my best to do my job better and better. And thank you for your cooperation and understanding during the tour.
Paul ScottUnited Kingdom
Very enjoyable day to see the Leshan Giant Buddha and a fun and flexible tour by Victor. We learned a lot about the Sichuan province and life in China aswell as the tourist sites that we visited. A nice stopoff at a local restaurant at lunchtime. Thanks very much would recommend to others - much better than hiring a taxi for the day.
TOUR GUIDE RESPONSE: Thank you so much for your review.
I very much enjoyed the day touring with Victor. He was friendly and easy to talk to, which is good because it was just the two of us. He customized the trip to what I wanted and handled all the logistics so the trip was comfortable and easy for me. I felt like I was exploring China with a knowledgeable friend. I plan to book another tour with him.
TOUR GUIDE RESPONSE: Thank you very much for your comments, Aaron. Like what I said, I wish we meet as strangers but part as friends. Thank you again, budy!