Suzanne TauntUnited States
Christian was very informed and easy to be with. And flexible. We enjoyed our tour.
TOUR GUIDE RESPONSE: Thank you for your feedback. I appreciated being your guide and I'm very pleased and happy to see that you enjoyed your tour. Thank you for your gratitude.
Gila DerensteynUnited States
We loved spending the day touring outside the city of Quebec. Christian is a great guide - knowledgeable, kind, and very accommodating. He is also an excellent driver. Would highly recommend!
TOUR GUIDE RESPONSE: Thank you for your feedback. I'm glad that you enjoyed the tour and I'd be happy to hear from you again.
Robbie SandersUnited States
Christian is very knowledgeable on the history of the area. We learned a lot and had a very enjoyable day on our tour!
TOUR GUIDE RESPONSE: Thank you for your feedback. I enjoyed the time I spent with you as well as the interest you demonstrated for the history of the Falls and of the Island of Orleans too. I would be very pleased and happy to hear from you again.
Maureen NappiUnited States
Christian was lovely. Very knowledgeable and very amiable. Always a pleasure.
TOUR GUIDE RESPONSE: Thank you for your feedback and for your gratitude. This was a pleasure for me to be your guide. I hope that you'll enjoy your remaining time on your cruiseship. I wish you a good trip back home.
Rayma GriffinUnited States
Christian did a great job. Great tour. Very informative and accommodating.
TOUR GUIDE RESPONSE: Thank you for your feedback. I appreciated being your guide, and I am happy to learn that you enjoyed your stay in town, as well as the time we spent together during the tour.
Julia Dimoff ArquetteUnited States
We have a lovely time with Christian. He was a thoughtful and generous guide who spent additional time with us . Christian gave us a great history of the Island and Falls. His English is very good and he is very knowledgeable. We could not have asked for a better time. The tour is well worth it. Definitely book with Christian.
TOUR GUIDE RESPONSE: Thank you for your feedback. Any request for help or assistance in the future is always welcomed should you make the decision to come back in town, or somewhere else in Quebec.
Julie LeannaUnited States
Christian did a fabulous job showing us around!
TOUR GUIDE RESPONSE: Thank you for your feedback. I really appreciated to be your guide and please, do not hesitate to stay in touch with me for any help or assistance you might need if you are planning another stay in town.
Laurie BrownUnited States
A great way to familiarize your self to this beautiful historical city. Our guide Christian was warm and welcoming and very knowledgeable.
TOUR GUIDE RESPONSE: Thank you for your feedback. I hope that you enjoyed the show at the Capitole Theatre. I'd be very pleased and happy to hear from you again, for any information you might need, about an another trip in town, or elsewhere in Quebec.
Sharon KavanaughUnited States
The scenery in Quebec City was beautiful and our favorite views were from Montmorency Falls. Of all our guides, Christian was the most prepared with guidebooks and great teaching information. He made all our stops so much more interesting with his stories. We all enjoyed our first taste of the French favorite ... poutine at Resto Pub L'Lie The wine tasting and local chocolate factory was fun and tasty. Our day with Christian was PERFECT! Hugs ... Sharon, Robin & Nina Kavanaugh
TOUR GUIDE RESPONSE: Thank you for taking the time to fill the review, and for your feedback on my work. That is really appreciated and this has been for me a very meaningful and enjoyable time that I spent with you. I hope that you enjoyed your time in town, and within the destinations you visited during your cruise ship.
Isrella SchearUnited States
TOUR GUIDE RESPONSE: Thank you for taking the time to fill the review. I hope that you enjoyed your time on the cruise ship.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Ines S.United States
Christian was an excellent guide. We had a private tour for 2. Christian met us at our hotel and brought us water. He is very knowledgeable about Quebec City history and we enjoyed his company very much as we walked through the sights. He showed us documents/maps as he talked about the history of the city, and gave us great restaurant recommendations that we used and were very good. The 2-hr tour was the perfect start to our vacation for us to be comfortable to explore more during our stay.
TOUR GUIDE RESPONSE: Thank you for your feedback. I'm very pleased and happy to learn that you enjoyed your stay in town. Please, do not hesitate to communicate with me for help or assistance if you are planning another stay in town, or elsewhere in Quebec.
Dale LaPedusUnited States
Christian is an excellent guide: knowledgeable in history, geography, architecture, art and local lore, polite, thoughtful, and a good driver. He was sensitive to our needs and flexible in making sure we saw everything of interest to us. His English is good and I felt like I was traveling with a friend. Merci!
TOUR GUIDE RESPONSE: Thank you for your feedback. I appreciated your help, support and assistance in making you enjoying your day on the Countryside of Quebec City. I also liked the conversations we had and the significant moments we spent together, especially at the Montmorency Falls where we saw a wedding reception. I hope that you had a good trip back home.
Rebecca SpearotUnited States
TOUR GUIDE RESPONSE: Thank you for your feedback, for your honest and sincere assessment on our trip. That is very appreciated and I will keep that into consideration for upcoming tours.
Shanti MhatreUnited States
Christian was an excellent guide. Very knowledgeable about the two main areas we went to see: Montmorency Falls and Ile d'Orleans. It was wonderful to spend time on the latter, visiting a winery, ice cider tasting, cheese tasting and driving through the countryside. This was a big bonus to our Quebec City trip. Christian was also caring and considerate of our pace and physical abilities as there is quite a bit of climbing at the Falls. Thank you. As usual a wonderful trip through TBL.
TOUR GUIDE RESPONSE: Thank you for your feedback. I'm very pleased and happy to hear that you enjoyed your stay in town. Please, do not hesitate to communicate with me for help or assistance if you are planning another trip town or in the province of Quebec.
Malcolm McLeodUnited States
My husband and I thoroughly enjoyed our tour, and give it an A+ rating. Christian picked us up at our hotel a few minutes before 9:30 am in a van. He was knowledgeable, polite, considerate and accommodating. On the island, we tasted cheese, wine, cassis products, chocolate, ice wine - stopped at a bakery - went in several churches - and had lunch and ice cream. We also saw the Montmorency Falls (first). We highly recommend this tour and Christian, who gave us extra time touring the island. Five stars!
TOUR GUIDE RESPONSE: Thank you for your feedback and for taking an active participation during the tour. I appreciated the interest you demonstrated for our history and heritage. Please, do not hesitate to communicate with me for help or assistance if you are planning another trip in town.
Michael McGoeyUnited States
Christian did a wonderful job, very prompt and informative with a strong desire to do anything necessary to provide a superior experience. He was also very flexible in providing for our special requests. 5 stars!
TOUR GUIDE RESPONSE: Thank you for your comment. Our tour helped me to re-discover and value a part of our region and history in Quebec, which is very praised and loved by travelers, and that also makes us proud as Quebeckers too.
Michael McGoeyUnited States
We had two full day tours with Christian and he did a wonderful job with both tours. He is a very personable individual whom we wanted to adopt by the end of our second tour! 5 stars!
TOUR GUIDE RESPONSE: Thank you for your feedback. Our trip helped me to give a sense, and a meaning in terms on how to adapt tours based on travelers' needs (attending to mass, and visit to Father Pampalon's monument at Dainte-Anne-de-Beaupré). I also liked our lunch time at Auberge Baker in which I felt to be part of your group, and your family too. You gave me a sense of pride in terms of what I could offer to travelers, and I am very grateful to you for that.
Christian picked my wife and I up from the Cruise Port as scheduled on 2 October and took us on a delightful day tour of Isles d'Orleans and Montmercany Falls. It was a lovely half day tour and the perfect way to finish our Cruise excursion. Christian was very informative and gave a lot of historical information to us while on tour. After that he dropped us off at the Airport, which was very generous of him. Overall our experience was excellent.
TOUR GUIDE RESPONSE: Thank you for having taking the time to fill the tour review. I'm very pleased and happy to learn that you enjoyed your stay in town. I'd be delighted to welcome you back again if you are looking to request to my services, for a tour featuring Quebec City and its surrounding area, or for any help or information you might need about Quebec.
Melinda S.United States
TOUR GUIDE RESPONSE: Thank you for having taking the time to fill the review. I hope you had a good trip back home. Please, do not hesitate to communicate with me for any help, assistance or information you might need if you are planning another trip within the Old Town, or within its surrounding area.
Patricia FriedmanUnited States
Hi Christian was knowledgeable and passionate about the city. At times it was a bit difficult to understand him. He may die better with individuals who have some ability to speak French as I think there are things he would have been able to explain better had he been able to do so in French rather than Englush. He was very respectful of our time and wanted to make sure we got the most we could of our time together.
TOUR GUIDE RESPONSE: Thank you for your feedback, and for your constructive approach. Your suggestion in improving my ability to communicate into other languages is relevant. I do work on a daily basis to enhance my English skills, as it can be reflected within the videos that I posted on the website.
James AdamsUnited States
Excellent experience. Christian was extremely knowledgeable about sites and history of the area. Would use him again
TOUR GUIDE RESPONSE: Thank you for your feedback. I am happy to learn that you had a pleasant stay in town. Please, do not hesitate to communicate with me for questions or information you might need for an upcoming trip in the city or its surrounding area.
Sonal PatariUnited States
Christian D was an excellent tour guide. We had a large party of 11- 6 adults and 5 kids. He was really great about communicating with us before the tour. He accommodated us by stopping for us when the little kids wanted to eat lunch during the tour. He really was concerned about making sure we were satisfied and all our needs were meet. He was very patient with our large group and tried to make sure we got as much out of our tour as possible. Very knowledgable and full of facts! Great tour!!!
TOUR GUIDE RESPONSE: Thank you for your feedback. I'm very pleased and happy to know that your needs and expectations were met about the tour. I also appreciated your communication with me and the group. Your suggestions in terms of what should be taken into consideration with a group of seniors or kids traveling in town will be very helpful, and appreciated for current and upcoming tours. Thank you.
Earl GoldsteinUnited States
TOUR GUIDE RESPONSE: Thank you for your feedback. I hope that you enjoyed your remaining stay in town.
Eduardo GonzalezUnited States
Christian was a wonderful guide, he made sure we enjoy every single minute of the tour. We recommend Christian to anyone that want to have the most enjoyable time visiting Quebec. Thank you Christian!!
TOUR GUIDE RESPONSE: Thank you for your feedback, your encouragement and your support in helping me to make you enjoying your stay in town, and for the time we spent together. I was happy to learn that you had a great time at the Canyon Ste-Anne. Please, do not hesitate to contact me again for questions you might have for an upcoming trip in Quebec City, or elsewhere within the province.
Patricia MetznerUnited States
Our tour was a most pleasant experience. Christian was prompt and professional. This trip involved places special to us (seeking spots identified with our family history). Christian located these for us including a statue of Louis Hebert and the Gosslin House which we might not have found on our own. I made contact only at the last minute before we left Connecticut so it took an exchange of emails, texts and phone calls to make final arrangements, but it all came together nicely. We would recommend him
TOUR GUIDE RESPONSE: Thank you for your comment and for your appreciation of the tour. I'm happy to learn that this experience was enjoyable and meaningful to you, in terms of the attractions you discovered within the city, and for the information you got about your family and ancestors.
Simon JeynesUnited States
The tour guide was very knowledgeable, updated his notes to ensure his information was current, talked consistently, was friendly.
TOUR GUIDE RESPONSE: Thank you for your comment and your feedback. That was a pleasure for me to be your guide.
Alisha M.United States
Christian was extremely knowledgeable and enthusiastic about everything. You could tell he loves to give tours and loves to talk about the history of Quebec - both old and new. He even emailed us after the tour to give us extra information. recommended!
TOUR GUIDE RESPONSE: Thank you for your feedback and for your appreciation of the time you spent with me. I hope that you enjoyed your family gathering in town. Please, do not hesitate to contact me for questions, or suggestions if you are planning another stay in town.
Judy AstleUnited States
Diane StraderUnited States
Our guide, Christian was wonderful and very knowledgeable, he was a strong 5 stars***** we had a wonderful time with him and I will use your service whenever I travel. Diane
TOUR GUIDE RESPONSE: Thank you for your feedback and comment. Please, do not hesitate to communicate with me if you are planning another stay in town.
Raymond MurphyUnited States
Christian was well versed in all the information related to our tour. He was timely and was always concerned that we seeing everything
TOUR GUIDE RESPONSE: Thank you for your comment and for your feedback. I appreciated the time I spent with. Taking into consideration that we were not yet within the high season, your flexibility and your understanding were very appreciated in terms of deadlines associated with reduced business hours at the Montmorency Falls, and the alternative that I offered to you (a brief visit of the Old Town) to compensate what was supposed to be covered within the tour. Au revoir et merci beaucoup pour cette belle journée.