Traveler Reviews of Private Tours in Rouen-France by Tour Guide Polly K. (Guide #8948)

Barbara Kraus

United States

Tour: Mont saint mIchel, Caen, Normandy, France
Date: Oct 5/14

This guide is totally unqualified to be leading tours.she has Little knowledge of the area.she was not punctual.the information given for mount at michael was incorrect.

TOUR GUIDE RESPONSE: I'm sorry you were disappointed with the tour, Barbara. As I said, a guide cannot know every village in Normandy, hence the difficulty in finding your chateau and co-piloting us to the motorway for the Mt St Michel (with deviations, blocked roads due to markets...). As for the information on Mt St Michel, I did indeed make a mistake regarding the number of religious people livng there and the height in feet of the mount. A guide knows more each time but will never know everything, unfortunately.

David Dahl


Tour: Normandy Shore Excursion Tour, Le Havre, Normandy, France
Date: Aug 13/14

Polly arrived on time and was an excellent knowledgeable guide .

TOUR GUIDE RESPONSE: It was my pleasure to show you all the D-Day sites. HOpe to visit Australia one day... All the best, Polly

Jennie Barrow

United States

Tour: Normandy Shore Excursion Tour, Le Havre, Normandy, France
Date: Jul 29/14

Considering we booked our tour very late, I am sure that Polly did not have time to prepare adequately. We appreciate her efforts on such late notice. She did not, however, know much about several of the sites we wanted to see. We felt very rushed in some places and felt that her desires were more important than ours.

TOUR GUIDE RESPONSE: I'm sorry Jennie you weren't fully satisfied with the tour. Indeed, having booked at 11 pm for the next morning and having just come back from tour, I may have been a little tired. I did however give you 2 hours extra on the tour, which could be taken into account. All the best and I hope you enjoy the remaining of your vacation. Polly

Cindy W.

Aurora, COLORADO, United States

Tour: Normandy Day Excursion, Le Havre, Normandy, France
Date: Jul 21/14

Polly was very attentive to what we wanted to see and do. She was friendly and knowledgeable about what the area. She was also flexible with the unique sights and lengths of time we wanted to spend at each location. Thanks Again!!!!!! :D

Boyd Foster

United States

Tour: Omaha beach, Rouen, Normandy, France
Date: Jun 16/14

Polly was knowledgeable, accurate, organized, thorough, helpful, considerate, and friendly. We would ask for her again should we be in the area and want to use a guide.

TOUR GUIDE RESPONSE: It was a great pleasure to show Boyd and Dolores a piece of France and history. And great to get a feeling of Texas. HOping to visit one day! All the best to you both.

John Blackburn

United States

Tour: Normandy Shore Excursion Tour - Joann Anderson group of 4, Le Havre, Normandy, France
Date: May 3/14

We had a great time with Polly. She was tons of fun and willing to accommodate all of our request. Our trip was probably a bit non-standard so getting from one place to the other took longer than anyone expected. I would recommend Polly for the visitor that wants to get out and explore and see what the day brings.

TOUR GUIDE RESPONSE: Thank you John, I had a good time too. All the best...