Ian GudgeonUnited States
Gert was a very nice man and extremely friendly. We just didn’t feel he was very professional. Although he showed us what he said he would he didn’t appear to have in depth knowledge when we asked him certain questions about things we saw. Also his vehicle which he used to pick us up and take us places although adequate was far from clean.Also it was very nice to go on his boat but again it wasn’t very clean. Maybe we are picky but we compare with other tour guides we have used through you.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
David CohenUnited States
One outstanding day. Details included Dutch Windmill history. Amsterdam canal tour and city hidden gems. Red Light District STD facts and figures.
TOUR GUIDE RESPONSE: Thank you David! glad you made it to the hotel!!
Marcy TerkeltaubUnited States
Allan WatermanUnited States
Gert enhanced our visit to Amsterdam. He was knowledgeable, insightful, very pleasant, and enjoyable to be with. I will recommend him to any of our friends who visit Amsterdam.
TOUR GUIDE RESPONSE: Thanks Allan, hope you had a great time in Tanzania!
Susan SilvestriUnited States
We had a great time with Gert in Amsterdam. He planned a custom tour for our layover that included a canal tour on his boat. We truly felt like locals and I highly recommend reserving a tour with Gert.
Sherri Long55127, United States
Gert was an EXCELLENT guide. We had him last year when it was just my husband and I. This year we brought our 22 year old twins and we had to have Gert again. We all had a wonderful time with him! He was kind, patient and had a good sense of humor. He was very knowledgeable about Amsterdam and the country in general. We learned a lot from him. He drove us out to the windmills and we had a lovely day exploring the countryside. If we find ourselves back in Amsterdam, we will call him up again!
Cydney WoodUnited States
Gert was an excellent guide we enjoyed every moment of our day with him.
TOUR GUIDE RESPONSE: Thank you Sharen! it was a pleasure meeting you!
John MaioUnited States
This is an easy review to write. CONTACT GERT! He was a great guide, plesant, knowledgeable, funny and complete pleasure to be with
Mary HerrallUnited States
He was knowlegible, informative, and very accommodating. He made our tour to the Kuckenhoff gardens very enjoyable as well as the wind mill area. We would highly recommend him to our friends who travel to Amsterdam.
Gert customized a tour for us so we got to see exactly what we wanted to. We had a fantastic time! His knowledge of Dutch history made each place we visited come alive with authenticity. He even took us to eat raw herring at a typical Dutch fish shop. Gert is highly recommended!
TOUR GUIDE RESPONSE: Thanks Aaron, it was a pleasure meeting you both!
Joel HillUnited States
Please see comments on April 5 tour.
Joel HillUnited States
First time using Tours by Locals. We were very pleased. Gert is a most professional guide with extensive knowledge of the area and he shares it well. We used him for 2 days, provided him with general ideas of what we wanted to see and he took it from there. We visited sights outside of Amsterdam on day one, windmill farm and gardens. Next day was a full day in Amsterdam which was excellent. We would highly recommend Gert for someone wanting a personal tour by a truly knowledgeable guide.
Mary McgeeUnited States
Great first day in Amsterdam with Gert. The tour in Zaandam was such a treat amd the stop for a quick bite at the local fish market was too! Not nearly enough can be said about Keukenhof Gardens! What majesty! Gert was kind enough to push my wheelchair the whole afternoon so I could enjoy every minute!
Joy TaylorYardley, PA, United States
We spent three (3) full days with Gert-Jan B. He was prompt, informative, and amazingly flexible with our family of four women. We traveled throughout Holland visiting tulip gardens, windmills, a fishing town, biking throughout Amsterdam, going to the cheese market, climbing the Utrecht tower and even making special stops to out of the way restaurants or to feed goats! We had a wonderful time with Gert and would highly recommend him for any group wishing to see all of what Holland has to offer.
TOUR GUIDE RESPONSE: Thank you so much! it was a pleasure to spend three days with you and your lovely daughters. Have a safe flight home!
William BilekUnited States
A fun (cold) day led by a friendly, fresh guide approach. All kinds of information that in the end provides a great resume of what Amsterdam is all about. Between the biking, the working windmills, and the Dutch croquettes, it could not have been better.
Raymond LabonteUnited States
Gert was very friendly and showed us things we would not have even known existed. The castle was very interesting and the staff informative. Thanks Gert!
TOUR GUIDE RESPONSE: Thanks Ray, it was a pleasure meeting you! Thanks for the nice day together
Daniel RichterUnited States
Gert was a very accommodating guide who was very knowledgeable about Amsterdam's history and culture. His choices for sites to see matched our expectations to perfection.
TOUR GUIDE RESPONSE: Thank you Daniel, I enjoyed the company of your group and we've been lucky with the weather! Enjoy your day here and afcourse the cruise in France!
Andrew JentisUnited States
Excellent tour. Well versed. Personable. Good tour guide. Saw lots via bike. Highly recommended. Aj
TOUR GUIDE RESPONSE: Thanks Andrew! it was a pleasure meeting you, the owner of the lost bag was still in the hotel!
Leslie McgavranUnited States
Gert is a fabulous tour guide. He is very personable, knowledgeable, and professional. We took a train ride to a lovely country town and visited original working windmills. So very interesting. We also visited a local cheese factory and a clog making factory. I enjoyed eating herring, it was very good. We had a lovely walk around Amsterdam and saw some interesting places. I appreciate that Gert is extremely flexible and will tailor the tour to your desires. Thank you, Gert for a great day!
Linda RandUnited States
We just spent 2 full days with Gert Jan in Amsterdam, The Hague, Delft, and the Dutch countryside. We really enjoyed all the of the people, places and things that we saw and experienced on our Journey with Gert. It was such a relief to not have to drive around the city and still see all the things we wanted to see. We did miss the Kassel de Har, but I think that was because we were enjoying ourselves so much at some of the other sites we completely lost track of time. The Maurishaus museum was amazi
Howard GottliebUnited States
We toured Amsterdam and the Netherlands for 2 days with Gert. We have always used private guides while touring out of the US, but Gert was above and beyond what we have previously experienced. His enthusiasm for Amsterdam and the attention to the details of the city was obvious. We enjoyed 2 days of touring on his private boat in the canals of Amsterdam. We would give him our highest endorsement. Bernice and Howard Gottlieb
Maureen HuttonSouth Africa
Gert met us at the cruise terminal and dropped us at the airport after an extremely interesting day with him. Roy enjoyed Volendam immensely and said it far exceeded his expectations. We would certainly recommend Gert and tours by locals to our friends. Regards Maureen Hutton
Sherri Long55127, United States
Gert was a GREAT tour guide! His English was perfect! He picked us up at our hotel and drove us out of Amsterdam and had a wonderful tour of the countryside and the windmills. It was incredibly interesting! He took us to a seafood stand to eat a small serving of herring served with onions and sweet pickles. We have to admit, it was quite tasty. He has a great sense of humor and was very easy to talk to. My husband and I thoroughly enjoyed our 6 hours with him! We loved Gert!!
TOUR GUIDE RESPONSE: Thank you so much! I enjoyed the day and your company!
Richard MorgensternUnited States
5 STARS IS not enough.10 STARS.Gert was a wonderful host.He took us places no guided tour bus could ever go. by bike,car,train and boat .What ever we wanted .We met people in his home village ,visited a real not a tourist dairy farm where they milk real cows and make it into cheese not for commercial use but mainly for the village.He not only showed the beautiful sites but we learned so much about him and the people of The Netherlands.What a peaceful people they are .This was our favorite tour so far.
TOUR GUIDE RESPONSE: Thank you so much! Yes we had a nice day, happy that I could spend the day with two fantastic guests!
Gert was a fun tour guide. He took us to a lot of great sites around Amsterdam. He was fun to be with and made our day a great adventure. He didn't get into a lot of history or facts, just a nice casual day for 4 people with serious jet lag!
TOUR GUIDE RESPONSE: Thank you so much! Hope you're ok?? What a diseaster in Texas, take care!
Sara ClickUnited States
We had a wonderful day with Gert-Jan!! So knowledgeable, friendly, and flexible!! Thanks to Gert-Jan, we arrived at the windmills before the crowd arrived. He took us for a local lunch. The trip to the castle was incredible. Plus, we traveled back to Amsterdam on the train. It was truly our best day in Amsterdam!!
TOUR GUIDE RESPONSE: Thank you Sara! it was a pleasure meeting you here in Amsterdam!
Fariba CohanimUnited States
Gert was friendly, patient and informative. We enjoyed our tour with him.
TOUR GUIDE RESPONSE: Thank you Fariba, hope you enjoyed your last day in town and had a pleasant journey home!
Lois ShickmanUnited States
Judy C.United States
Gert-Jan is an excellent guide. He took us around in Amsterdam and into the countryside to interesting places. He was there to please us with our requests to see various sights. The "Windmill" town of Zaanse and then to Edam was extremely interesting as well as a lunch stop for Herring, which we truly enjoyed. We recommend him to everyone and had a wonderful day together.
TOUR GUIDE RESPONSE: Hello Judy! Thanks for your nice review, i'm happy that you enjoyed this day, it was nice meeting you.
David NexonUnited States
Gert was a terrific guide--knowledgable, interesting, fun, and adaptable to our needs and interests. The highlight of the trip was the touring the canals in Gert's open boat--immensely superior to the group tours. We had a great day with Gert and would recommend him highly.
TOUR GUIDE RESPONSE: Dear David, thanks for your review, it was a pleasure to be your guide this day!
Earl VillanuevaUnited States
This was a highlight of our trip! We visited the windmill village where we also saw a shoe making demonstration. We then saw a cheese factory. After that, went to Volendam where we tried herring and fried cod and walked around that quaint town. Finally, we visited the magnificent Haarzuilens castle which is well off the beaten path. So much packed in a whole day! We also appreciated that Gert brought water and traditional cookIes. It felt like a friend tourung you. This is one of the best deals out there
TOUR GUIDE RESPONSE: Good morning! Thanks! we have been so lucky with the weather and I alsoo enjoyed the day. Have a nice time in France!
Carol B.United States
I had a marvelous day with Gert in Amsterdam. The tour was 9 hours and I was staying a couple of days so we were also able to go into the countryside. Every bit of it was well prepared and fun. He truly made it"the best day ever"! I highly recommend him.
TOUR GUIDE RESPONSE: Thank you so much Carol! it was a pleasure meeting you!
Millie RoehrickUnited States
We had a wonderful day with Gert. He took us so many places while telling us about the history, culture and local foods. If we come back to Amsterdam, we would ask for him again.
Janet S.United States
Gert met us at Schipol Airport - a fun way to spend day one before we could check into our hotel! We went to Zaanse Schans and Marken -- drove back roads through polders -- got a sense of the land, some history, some 'life today.' Gert is energetic, personable and enthusiastic about his home. He has tons of energy - if you want a more active, faster paced tour! And ask about boats and bicycles!
Richard SmithSarasota, FL, United States
We had a wonderful day with Gert in Amsterdam. Due to the weather he amended our tour plan and we were able to visit the famous Keukenhof Garden and the beautiful tulips. He was very flexible in our tour structure and allowed sufficient time to see all the key sites. It was a very fun and enjoyable visit.
TOUR GUIDE RESPONSE: Thanks for your message! it was nice meeting you. I'm happy it's finally summer here now!
James OlsonUnited States
Gert is a delightful guide to be with. He exceeded our expectations in many ways. He went out of his way to help my wife with her injured back, by limiting the distances she had to walk to see each site we visited. The 8 days we spent together were really fantastic. You will not be disappointed with this guide.
TOUR GUIDE RESPONSE: Dear Conny and Jim, it was a pleasure to be with you these days. I'm happy you returned safe in California, thanks for everything!
Chris ChristensonUnited States
Gert was a great guide for our trip to Amsterdam. He picked us up at our hotel, and we went in his car to De Haar, a fantastic castle about 30 minutes away. This is a great site, and one we wouldn't have known anything about without the suggestion from Gert. Following the castle visit, we went for a canal cruise back in Amsterdam on Gert's private boat, which was an excellent experience. He took us directly to the train station via canal when the tour was over. Gert is a great guy and a great guide.
TOUR GUIDE RESPONSE: Thank you Chris for these positive words! I alsoo enjoyed the day and wish you and your fellow travellers a pleasant time in the Netherlands!
Rob HighfillUnited States
I'd give Jan 10 stars if I could. He was at the hotel early. He rented bikes for us and went all over the City. He has a very genuine and kind warmth about him. It was like spending the day with friend. We went to the museum, through the narrow roadways of the city, saw the worlds most narrow apartment, listened to live music, took him to lunch at a wonderful diner in the city park and got a tour through the cannels in his boat with champagne included. This was the perfect day, you should do it!!
TOUR GUIDE RESPONSE: Thank you so much for this great day! it was a pleasure to be with you this day!
Gary BusmanUnited States
Just what we wanted to do. Nice and easy. If one wants good personality, great conversation and good knowledge of his country. Gret is your guy Gary & Joan.........New Jersey
TOUR GUIDE RESPONSE: Thanks! We had a nice day together, all the best for you two, respect!
Thomas H L.Stavanger, Norway
Gert was a great guide. Nice guy, good english (helpful for americans). He was kind enough to put the tour together on relatively short notice. I think if he worked on fleshing it out a bit more it could be a great tour of a wonderful town. Needs a little more historical perspective. Would recommend him for other tours as well.
TOUR GUIDE RESPONSE: Thanks Thomas, it was a long time agoo! it was nice meeting you and your family. Indeed tour was mainly focussed on kids this time, but thank you for feedback.
Gert-Jan was an absolutely wonderful guide. He picked us up promptly at our apartment and took us on an unbelievable adventure. We saw so much of Amsterdam that we would not have seen if we had not gone on the canal tour and the drive outside the city with him. He provided some authentic Dutch treats for us and moved at a perfect pace. We never felt rushed. Gert-Jan was knowledgeable,patient and personable. I would highly recommend him as a guide!
TOUR GUIDE RESPONSE: Thank you Kathie! It was absolutely a nice day, in just a few hours we saw a lot! enjoy the cruise and hope you have the same -or better-weather as we had!
Krista ParmaUnited States
Gert was a wonderful guide for my family! He was knowledgeable, personable, and engaged all ages. We loved our time in Amsterdam with him!
TOUR GUIDE RESPONSE: Thanks Krista! it was nice meeting you and your wonderful kids!
Anne-Mieke LeyssensUnited States
Though it was not the best weather , Gert-Jan gave us a lively and extensive boat trip through the beautiful canals of Amsterdam. Selina was willing to adjust our trip to the desires of our family. It was already a main point of our 3 day city trip to Amsterdam . Gert- Jan could enrich us with history , anecdotes, stories about the city . Worth repeating. Thank you
TOUR GUIDE RESPONSE: Thanks Anne-Mieke! It was nice meeting you and your family. Having a dinner under a bridge with fresh pizza can be a nice experience (:
Gert was excellent in every way, from providing information prior to arrival, to showing flexibility in meeting points and adjusting itinerary to weather and other considerations. He is knowledgeable and made our day fun and interesting. We learned a great deal about the history and culture of the area which was one of our main goals. The icing on the cake of the day was our private canal tour on Gert's boat. He made us feel like locals among all the large and impersonal tour boats, we felt special!
TOUR GUIDE RESPONSE: Thanks Roger! it was nice meeting you and we had a nice day together!
Aime ChurchillUnited States
Excellent tour guide and tour! He is very personable and friendly! Personalized the tour according to what we wanted to see! Would highly recommend!!
TOUR GUIDE RESPONSE: Thanks Aime!
Lori WellinsUnited States
Gert couldn't have been nicer! From meeting us with a local present to our customized tour of Amsterdam and surrounding cities. I would highly recommend him to anyone visiting the area.
TOUR GUIDE RESPONSE: Thanks Lori and Steve! day was perfect, for me too! enjoy the rest of your vacation here and in the UK! Best regards, Gert Jan
Robert DoyleUnited States
Gert was fantastic and he made our visit to Amsterdam a most memorable one. Knowledgeable, considerate, and a pleasure to be with. We have used Tours by Locals on several of our trips and you never disappoint.
TOUR GUIDE RESPONSE: Thanks Robert! we were so lucky with the weather these days! keukenhof was great and colourfull!
Walter TaliaferroUnited States
What a great time! Gert was fantastic...He knew exactly what I wanted to do and adapted accordingly..How many guides take you on a canal cruise in HIS boat...what a unique adventure!! Gert was like a really good friend showing you his town..If and when you tour Amsterdam..do yourself a BIG favor....book GERT!!
TOUR GUIDE RESPONSE: Wow! thanks Walter! Great to hear, we had a great day, thanks for the nice day!
Gert picked us up at our hotel as planned.From there we drove to Zaanse Shans where we walked around this picturesque village around 6 windmills and visited a clog maker. Next stop was Volendam. Nice small fishing village where we enjoyed a nice lunch and sampled Dutch fare. Gert was very nice and very flexible. We had planned on bicycling around Amsterdam on our return to the city but although Gert was ready to go we called it a day-a bit to cold for our taste!Overall an excellent day.
TOUR GUIDE RESPONSE: Thanks Michel!
Kim MillerUnited States
Gert-Jan was so accommodating and a gracious host of his city. I would highly recommend this tour. He was informative, very nice, and lots of fun. We had to change tour plans due to weather but it was a fabulous day of biking and boating. Probably our best day of the week's visit!
TOUR GUIDE RESPONSE: Thanks Kim! It was a pleasure to guide you around! all the best!
Karen HeneinUnited States
Fantastic!!! We had a great private tour with Gert Jan. he is laid back and relaxed and followed our pace and interests. Safe driver and awesome boat for water site seeing. We packed a lot into 6 hours from our pickup at the airport to the windmills to the canals. Loved every second! Thank you!!!
TOUR GUIDE RESPONSE: Hi Karen! Thanks! It was nice to guide you around! I hope your returnflight was better then the one to Amsterdam.. Best regards Gert Jan Gert jan
TOUR GUIDE RESPONSE: Hello Cheryl! Thanks for review, It was nice to have you as my guests! All the best! Gert jan
James LeeUnited States
Gert-Jan was very informative and a delightful person.
TOUR GUIDE RESPONSE: Thanks Jim! enjoy the cruise and rest of your holidays!
Steve WallaceUnited States
Gert-Jan was a great guide. He met us on time and at the location agreed upon. He was flexible in coordinating our pick up. Gert-Jan gave us a boat tour around the canals of Amsterdam and gave us the history and facts of the area in a way that our 15 & 9 year old kids really paid attention. He is very personable and knowledgeable of the city. We can't imagine a better or more fun way to explore the Amsterdam area.
TOUR GUIDE RESPONSE: Thanks Steve! I alsoo enjoyed the trip! best regards to the whole family
Robert (bob) DriesengaUnited States
This was the best part of my vacation!!! I had so much fun. I felt like I was part of the community and out for a trip to relax and enjoy. Gert was welcoming, informative, casual, and comfortable to be with. No frills, but the best ever. I suggest everyone does this. Remember ... you get out of it what you put into it. Ask questions, let him know what you want to see, and enjoy the fun. Also ... great beer!
TOUR GUIDE RESPONSE: wow Bob, great review! thanks a lot!
A perfect way to see the city! Charming host, knowledgeable and a good boat driver too!! Accommodating to all requests, Gert introduced us to Amsterdam in an exceptional way. Highly recommended.
TOUR GUIDE RESPONSE: Thanks for great review! it was a pleasure to have you as guests!
Great tour and good value ! Highly recommanded. Thanks Gert
TOUR GUIDE RESPONSE: Thanks Jens! I hope you had a nice time in Amsterdam!
Bruce MacLeodRichmond, BC, Canada
Gert-Jan made contact with us upon our arrival and met us at our hotel we walked to his boat and had a great time touring the canals of Amsterdam. He was very pleasant, very knowledgable and very accommodating. Very memorable time spent getting to know parts of Amsterdam that we would not have seen had we not spent this memorable time with Gertrude-Jan.
TOUR GUIDE RESPONSE: thanks! It was nice meeting you!!
Alex BulakUnited States
Great tour of the canals. Great person. Best way to see Amsterdam.
Alan SimonUnited States
The guide did an excellent job and we were very satisfied.
TOUR GUIDE RESPONSE: Thanks Alan! Nice to see this review, I remember you're still waiting for the recipe of the small pancakes! I'll be back!
Tours by Locals definitely have the best tour guides in the industry...extremely friendly and knowledgable. This is the only tour company my family will use.