Josh BennettUnited States
Julie did an outstanding job with limited time for the tour due to our cruise leaving earlier than expected. She was able to get in the visit to Hobbiton which she had made reservations for us ahead of time and the hot springs/geysers as well. We highly recommend her to anyone stopping in Tauranga.
TOUR GUIDE RESPONSE: Thanks so much! I had a great day with you both! I hope you enjoyed the rest of your time in New Zealand.
Lynn SurdockUnited States
We had a great day with Julie. She knew the area well.
TOUR GUIDE RESPONSE: Thanks so much. I really enjoyed my day too :-)
Sylvia BraunerUnited States
Julie was a very knowledgeable guide and showed us all the best of Rotorua and descirbed all of the history of the Maori Culture. A great day!!!!!!
TOUR GUIDE RESPONSE: Thanks Sylvia. You were certainly a fun party to spend the day with. Hope you enjoyed the rest of your time in New Zealand
Peter SchofieldUnited Kingdom
On a day when the weather was poor, she kept us dry & entertained by visiting various sights
TOUR GUIDE RESPONSE: Enjoyed my day with you both very much. Hope you come back again sometime :-)
Lovely tour, we enjoyed our day even though it was pouring the entire time ! Julie brought umbrellas and we had a wonderful time !
TOUR GUIDE RESPONSE: I enjoyed spending the day with your lovely family! The pleasure was all mine! Come back again and I'll order better weather :-)
Robin RhoadsUnited States
We picked this tour because of all the glowing ratings. Either Julie was having an off day or I just don't know. She was a very pleasant person but certainly not the tour guide we were expecting. Seemed to have very limited knowledge of the history of the Maori and the area itself. Many questions were answered with I think or I am not sure. No running commentary,long silences-unless we asked questions. Not what we have had with other guides. I really hate being so negative but not worth the money!
TOUR GUIDE RESPONSE: Sorry you didn't enjoy the day. Rotorua is known primarily for its geothermal activity not Maori history. You did experience some Maori culture & I did provide information along the way. For in depth Maori history the museums in either Wellington or Auckland are the best places to visit. I've changed the description of the day so there can be no further misunderstanding. The scenery of Rotorua & Taupo is more what this tour is about & you chose to omit quite a lot of this. Hope you enjoyed the rest of NZ
Julie gave us a full day's oversight of the area. We didn't miss a thing and she worked hard to be sure we enjoyed our time together. Thanks, Julie for all!
TOUR GUIDE RESPONSE: Thanks so much. It was my pleasure. Kind regards Julie
Julie was great, loved the hike and seeing all the murals. The Gold mine tour wasn't worth the time or the money, not Julie's fault, she had heard positive things, we were on a cruise and wouldn't choose to spend 2+ hours listening to a very boring guide. This was our fist trip booking private tours - can't imagine going back to an official Shore Excursion with bus load(s) of people!!
TOUR GUIDE RESPONSE: Thanks very much for the feedback. I'm sorry the mine tour was not a success and I've passed your feedback back to the Gold Discovery Centre who conduct the tours. I'm glad you enjoyed the rest of the day and would love to see you here again sometime!
Julie has been a very attentive and knowledgeable guide, organizing things inspite of a long weekend with lots of rain and most venues closed. Still did the geothermal experience, was taken to some beautiful spots and had wine-tasting at a beautiful winery. Thank you, Julie, and if I am back here, we shall be in touch.
TOUR GUIDE RESPONSE: Thanks so much Robert. it was my pleasure to be able to show you around my neck of the woods despite the weather. Maybe I'll see you in Austria one day.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Mike ScanlinUnited States
Julie was great and we loved the tour, the lunch stop, etc. Highly recommended guide.
TOUR GUIDE RESPONSE: Thanks so much for your kind words. Hope you visit again some time!
Lew DevendorfUnited States
We had the best day with Julie. Although she already had an idea, she began asking us what we wanted to do. My wife quickly responded "nothing the cruise ship is doing (we'd already been to Rotorua)." Julie took us in the other direction to KateKati and other points north a little inland from the Pacific. We saw so much that ship-bound tourists would never see. I have no idea how many miles Julie put on her car that day, but it was a lot. We learned a lot and had a great time.
TOUR GUIDE RESPONSE: Thank you for such a lovely day in my favourite place! Hope to see you back here again sometime soon.
Joyce B.United States
Amazing tour with Julie! We asked her to take us off the beaten track and wow! Were we ever surprised! It was so different and beautiful in the gorge we went to and she chose an incredible winery for lunch. We couldn't have been more pleased. So knowledgeable and so professional!
TOUR GUIDE RESPONSE: Thank you so much! The pleasure was all mine as I got to take you to my absolute favourite spots!
Widdy HoUnited States
Julie was wonderful and gracious. She showed us a lot of out of the ordinary sites and was flexible when I asked to see a gold mine. She was so kind to even bring us to her house. Thank you Julie for the wonderful day.
TOUR GUIDE RESPONSE: Fantastic day! Loved your company! Please come again!
Clay MaeckelUnited States
It was a very fun tour and Julie was pleasant person to chat with as she drove between the venues. On the way back she even helped me with a little bit of shopping I needed to do.
TOUR GUIDE RESPONSE: It was my pleasure. We were very lucky with the weather :-). Hope you make it back some time to see the rest of our country. Safe travels.
Gary ShepherdUnited States
Julie knows the area really well and will tailor the tour to your preferences. Plus she takes you around in her nice car (unless, of course, you are too many to fit). She is definitely a great choice.
TOUR GUIDE RESPONSE: It was an absolute pleasure to have your company for the day. I hope you come back again some time.
Bruce LyonHudson, FL, United States
With only two of us we opted for the very comfortable BMW and what a great day we had! Our time was short so asked Julie for a customized tour: Te Puia and Buried Village (Julie's excellent suggestion). These venues plus lunch fit comfortably in the time we had without rushing from site to site as the bus excursions do. A car with your own local expert is the way to go. BTW, if there isn't enough to talk about with all the sights, try old cars or Irish bands.
TOUR GUIDE RESPONSE: Thanks so much for your kind words. I enjoyed the day with you very much and hope you come back to NZ again.
Ursula BevanUnited States
Neal WeinsteinScotttsdale, AZ, United States
We spent a wonderful day with Julie in the comfort of her beautiful Rolls Royce. What a spectacular way to tour the Coromandel Peninsula. She is very passionate about this area because of her Family's history here. She is knowledgeable, interesting & fun to be with. Thank you, Julie.
TOUR GUIDE RESPONSE: What a pleasure to be in the company of such a lovely couple for the day in my home territory. I do hope you enjoyed the rest of your time in New Zealand and make a trip back again some time.
George S.Boca Raton, FL, United States
Julie provided a terrific and different tour of the Tauranga area. Instead of going to the replica Maori village that the other 1000 passengers on the cruise ship visited, we went to a muraltown, gold mine town, and some terrific scenic points. It was a different and very enjoyable day. We saw sights off the beaten path and a side of New Zealand that most tourists do not see. It was a terrific day.
TOUR GUIDE RESPONSE: Thanks so much for your kind words. I had a great day too!
Gerald D.United States
Julie did a nice job.....got us off the tourist traps......would recommend her
TOUR GUIDE RESPONSE: Thanks very much. I enjoyed the day.
We had a wonderful day out with Julie.A very interesting lady. Did lots of sightseeing including visiting her home town of Katikati.A must do to see the amazing murals & sculptures.Hope to return sometime in the future.
TOUR GUIDE RESPONSE: Thanks Norma. I enjoyed the day too. Love to see you again sometime.
Joe NunnelleyUnited States
Julie was the perfect hostess for us. Our prior communications allowed her to taylor our tour to our specific wants, needs and capabilities. She not only gave us exactly what we wanted but represented her country well! We highly recomend her to anyone interested in seeing and learning the area.
TOUR GUIDE RESPONSE: Thanks for you kind words. I had such a lovely day with you and the the pleasure was all mine. Hope to see you back here again one day.
Stephanie GillmanUnited States
Julie was delightful. We had so much fun and her knowledge of her town and surroundings were wonderful. We did exactly what we wanted to do and then ended up at a delightful winery for lunch which was delicious and the owners knew Julie so we got to try some of their reserve wines. She is a star in organization!!!
TOUR GUIDE RESPONSE: Thank you SO much. I had a great day too. Hope to see you both back in New Zealand some time and look forward to the photos.
Our group had a great day out with Julie, she looked after us like a mother and made sure we saw all the highlights and pre-booked our our entrance at Rotorua so we received our discount. Thanks for everything Julie, from Ron, Val, Harvey, Pam and John.
TOUR GUIDE RESPONSE: Thank you for a great day and great company! Love to see you across here again in New Zealand some time soon.
Joann DownerUnited States
Four Americans do NOT fit comfortably in an automobile. There was very little commentary because the air conditioning in the old Rolls was inadequate and the windows were down. The hour long drives were quite uncomfortable in the backseat. We felt she did not watch the time closely. We had concerns about a car problem and being late for our ship. Quite a disappointing day
TOUR GUIDE RESPONSE: It was offered to the customers a long wheel based BMW which provides more leg room, but the offer was declined by the customers. There are absolutely no car problems as it is checked regularly and has to meet certain standards to be available as a passenger car. I kept a very careful eye on travel times and had you back an hour before you sailing time. I felt since there was a lot of conversation going on in that car already I did not get given much chance to give any more commentary than I did.
TOURSBYLOCALS RESPONSE: After contacting the guide we were advised she was surprised with the review and from now on, she will not be using the Rolls on tours with more than 3 travelers.
Toni BennerUnited States
Julie did a great job. She took over for another guide at the last minute when he became ill. We enjoyed the tour and learned a great deal. I would recommend her to anyone.
TOUR GUIDE RESPONSE: Thanks Toni. I had a great day with you too and hope you enjoyed the rest of your time in New Zealand
Marian LeungUnited States
We are a group of four friends from Vancouver that took the tour with Julie in her Rolls Royce. We had a great time despite of the pouring rain during the visit to Hobbiton. Julie knows the area well and we communicated with her a couple of times prior to the tour and she was flexible to allow us to make some changes to the itinerary. We were happy with the outcome and would not hesitate to recommend this tour.
Hal P.United States
We enjoyed our time with Julie. She had prepared an itinerary with a variety of experiences and was responsive to our interests and preferences. We saw murals, historical sites, a gold mine, and beautiful scenery. We learned a lot about kiwifruit and were amazed by the giant hedgerows around the fields. We had a delicious lunch in a little cafe that we never would have found on our own. It was a good day!
TOUR GUIDE RESPONSE: I loved every minute of the day! You were such a great party to show around my area and I do hope you return one day.
Gary EphraimMontreal, QC, Canada
Our only request was to have a tour for 6 of us that would give us a taste of local life. Well, Julie did it perfectly! Our pick up was on time, we were driven to local towns and villages where we toured with Julie who gave us ,some history ,lore , and a good local lunch. The 6 of us had a super day.
Gregg HeckmanUnited States
very happy with Julie..good and direct driving which allowed us to see more than we expected I would use her again
TOUR GUIDE RESPONSE: Enjoyed the day and hope to see you again in New Zealand sometime.
David BaumUnited States
Fine guide, friendly and knowledgeable. Spent a lovely day with her.
TOUR GUIDE RESPONSE: Great company! Loved the day and hope to see you again sometime.
Well I dont know how to tell you how very much we all (4) enjoyed our day Julie went above and beyond our expectations. She was not only charming but had an extensive knowledge of the area. We were able to go off the usual track to places that were just right for us. I would recommend this tour to all my friends and anyone else that would listen to me rave about such a great day. All I can say to Julie is "THANK YOU MATE!" 10 out of 5
TOUR GUIDE RESPONSE: The pleasure was all mine and I'm still raving about the great day I had with you ladies. Thanks for the opportunity to take you into my world for a few hours and I certainly hope you come back again. 10 out of 5 to you too!
Beverly MorratoUnited States
Informative, well planned and well timed. Really knew what she was doing.
TOUR GUIDE RESPONSE: Thanks so much. A most pleasurable day with you.
Helen BatyNew Zealand
What a pleasure to be in her company, and so very talented with turned out to be a real bonus for us when she did a recital on her grand piano, which had three of my sister in tears, We Loved Julie and you will to
TOUR GUIDE RESPONSE: Thanks Helen. What a pleasure and privilege to be in such great company and be part of your special annual sisters weekend. See you in Gisborne!
Julie was an excellent guide. She took us to the areas we specifically requested: Waitomo Glow Worm Caves and Rotorua - which was quite a long drive. She pointed out spots/places of interest along the way and stopped whenever we requested. It was a full day and we all - 6 of us - thoroughly enjoyed it. Thank you, Julie!
Mary Henry de TessanUnited States
Julie met us at our ship and we let her decide what we should see. She did a terrific job and we were very pleased with our day despite the fact that it rained most of the afternoon.
TOUR GUIDE RESPONSE: Thanks so much Mary. It was a pleasure meeting you all and I hope you visit New Zealand agin some time soon.
Sedef OconnellUnited States
Julie was a nice and kind lady, she tried her best but her car was extremely uncomfortable. This convertible two doors car is a not supposed to be used as a tour sightseeing vehicle!! I personally did not feel safe and could not see view properly behind a narrow window in the back. The tour required a long distances and long drives, if I knew ahead of time I would not never take this tour. I guess it was over priced for this tour in this condition.
TOUR GUIDE RESPONSE: I'm both sorry and sad you didn't enjoy the day. I do state what type of cars I drive in my profile and you also mentioned you son has a BMW convertible so I thought you would know what to expect. I take pride in the maintenance and service of my vehicles and they are legally registered and certified as passenger service vehicles. Maybe you should have swapped for the front seat you were offered several times during the course of the day. I do hope you managed to enjoy the rest of your birthday.
Melissa BiedermanUnited States
Tour guide is new, so maybe that was it, but didn't have a lot of knowledge of history. Friendly, though, but not a true "tour.". Appreciated being taken to Hobbiton. Please learn more history of the area and of the places you take people, though.
TOUR GUIDE RESPONSE: Katikati is my home town - I know a lot about it and enjoy explaining as we wander through the murals which depict Katikati's unique Irish history. Unfortunately, due to one of the party feeling ill, they slept during the journey there so I couldn't explain much en route and then once there they decided against that part of the tour which was disappointing all round.
Thansk Julie for our great tour, it was a pleasure meeting you and I will recommend you if anyone I know is going to Tauranga in the future
TOUR GUIDE RESPONSE: Thanks heaps Narelle. It was a pleasure to meet you and spend the day with you and your friends.
Meredith LaRattaUnited States
Julie is a very nice girl. Having said that, there was no microphone in the bus so no one could hear her, she didn't open doors for anyone, she tailgated and drove way to fast. She also refused a refund we were owed for having added extra people to the tour. The clincher was seeing her enjoy a nice cold beer at lunch. As Americans, we are appalled at ANY alcohol consumption during any period a person drives. Other than that, it was great!
TOURSBYLOCALS RESPONSE: We've asked Julie to respond to the concerns raised here. The larger group required a larger vehicle which was more expensive. We don't condone alcohol consumption, but the beer was purchased by a member of the party for Julie.
This tour was the best day on our 2 week cruise, Julie was friendly, informative and flexible with our needs and I would recommend her to anyone going to New Zealand.
TOUR GUIDE RESPONSE: Thanks so much! Hope to see you this way again.
Mary SajfarUnited States
Julie was wonderful! This was the best day of our 14 day trip of Western Australia and both islands of New Zealand. I see a few comments on here about commentary regarding the area. Honestly, this is why I chose a local guide. Julie talks about the things that only 40+ year residents know. She does know the typical touristy jive and if you ask she will give you the info you want to know, but I suggest you relax and let her do the work. Don't waste your time learning what is on Wiki. It was worth it!
TOUR GUIDE RESPONSE: Thanks so much! It was a pleasure and a privilege to be able to share part of your honeymoon. Hope to see you in New Zealand again soon!
Gary and I thoroughly enjoyed our day with Julie. She had a very interesting itinerary set out for us which was full of surprises and included a visit to her home, which was very special. The scenery was wonderful and we both felt this day was the highlight of our travels in New Zealand. Thank you Julie. And to ToursByLocals. We will certainly book through your company again...Bev Anderson
TOUR GUIDE RESPONSE: Thanks so much! Loved your company and glad you enjoyed the day. Hope you get across here again sometime!
Richard DobkinUnited States
Julie was an excellent guide. She was friendly, knowledgeable, and flexible. She took us where we asked to go, and even added an "extra" stop in her home town. The four of us were comfortable in the vehicle, and were unanimous in our recommending her to other travelers.
TOUR GUIDE RESPONSE: Hi there Richard, I'm so glad you enjoyed the day! I would love to see you this way again some time. Best regards Julie
Rosalia MiroshnikSydney, NSW, Australia
Rotorua is an amazing place and we have enjoyed our day there. Unfortunate disappointment of the day was that we expected a guided tour, but received a car with a driver who does not have any knowledge of unique geothermal, historical, cultural features of the area. Julie does not know any answers about volcanoes, kiwi birds or Maori history....all this we had to learn on our own after the " tour". I think it would be less deceiving, if your service was not called tour, but hired car + driver.
TOUR GUIDE RESPONSE: I'm sorry for the disappointment. It's difficult when you have 3 quite couples wanting to do diverse things but 2 couples loved the museum & Mr Miroshnik the spa! I felt I spoke extensively about the things we were seeing and telling them of life in New Zealand. I know that some people expect non-stop commentary, but I believe in a more conversational approach. I did speak about kiwis and NZ history. I gained them entry discounts all the way including helicopter rides that 3 decided on at the last minute.
You would be totally crazy not to engage Julie for your days activities. I has the most informative, fun and classy day on my voyage. Picked up on time and with a smile in a hot red BMW (& it's not a pickup line as I am a woman) and treated like roycould all day. I did ask Julie if she could make it rain a bit less and be a bit warmer), trust me - she would fix it if she could. You do the maths, pay more to travel on a bus and give Carnival more profit or be smart and go with the locals. Easy choice. Patsy
TOUR GUIDE RESPONSE: Thanks heaps Patsy! Such a great day! Hope you get over here again soon!
Chris DeetzUnited States
Highly recommend this tour guide. Very pleasant, informative and flexible to accommodate our preferences. Provided exactly the kind of tour we were interested in. Saw and experienced life in the area today as well as the past. Definitely a great day.
TOUR GUIDE RESPONSE: Thank you very much. It was a pleasure to share your company for the day.
Sean KuwadaUnited States
This tour was absolutely amazing and more than we ever expected. Julie took us to the Hobbiton Movie Set (awesome!) and Te Puia (beautiful!). This was literally the best day of our trip. Julie was knowledgable about the area and made the trip comfortable and so much fun. We could not have asked for a better tour while in New Zealand. We would highly recommend one of her tours to anyone. Julie will customize the trip anyway you would like it. She was great. You will have the time of your life!!
TOUR GUIDE RESPONSE: Thanks heaps guys! Loved your company and hope we can meet up again some time!
Victoria (Vicki) KesslerUnited States
Julie was very pleasant and informative to a point and we greatly enjoyed the countryside and gold mine tour;however there were times when we had to 'pull' information from her with questions rather than her offering the information.Her vehicle was too cramped with 5 adults as a whole. Very uncomfortable for an 8 hour tour. Air conditioning was also marginal at best.
TOUR GUIDE RESPONSE: Really sorry you didn't enjoy it. Driving times were as follows, 1 hour through to Waihi, 15 mins back to Katikati,30 mins to Tauranga with 10 mins back to the ship..so less than 25% of your day was in the car with significant stops after each stage. I normally speak a lot more around the murals in Katikati but this was not possible with the extremely limited mobility within your group. I hope you enjoyed the rest of your time in New Zealand.
Julie was easy going and showed us a number of places that were a little off the normal tourist trek. We all enjoyed what we were shown and would recommend Julie
TOUR GUIDE RESPONSE: Thanks heaps! Hoped you enjoyed the rest of your tour and that you come back to New Zealand again sometime!
Douglas GraffPasadena, CA, United States
Julie was both a wonderful guide and also a delightful person to share a day with. My wife, son, and I were very happy with the tour and felt that Julie had done everything she could to assure us a terrific experience. We were very very pleased and entirely satisfied. New Zealand is a wonderful place and we were far better off having a guide like Julie who took our input and then designed a day that was exactly what we wanted! We couldn't have been happier.
TOUR GUIDE RESPONSE: Thank you so much! I hope you had a great Christmas and New Year!