Traveler Reviews of Private Tours in Macau-City by Tour Guide Frank L. (Guide #5833)


Stuart Holmes

United Kingdom
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 29/20

Frank's tour was excellent!! He organised and arranged alternative transportation to tour the Big Buddha and monastery at virtually no notice due to ongoing critical Heath and medical crisis, HOWEVER this did not affect the quality of his tour for our group of 4 people. Frank is very knowledgable and informative regarding the history, culture and development of Hong Kong which he provides in a positive way. Thanks to Frank and his tour, we had a great day!!!

TOUR GUIDE RESPONSE: Thank you Stuart! Ngong Ping Cable Car stops the service to help to stop the spread of the virus. We do send email to inform clients and arrange the alternative transportation to keep the easy private tour experience. We do learn from the Chinese Central Government, which has strong coordination, organization and mobilization power, to rearrange the program to keep our tour quality. We shall overcome the new virus! Welcome to our city Hong Kong and our country China when everything is back to normal!

Richard Hustwick

Canada
Rating

Tour: #55631, Hong Kong Island Kowloon full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 27/20

TOUR GUIDE RESPONSE: Thank you very much for your second five stars review, Richard! Now we are preparing for the future and are supporting the brave and professional Chinese medical staff to handle the virus outbreak! When everything returns to normal in our city, Hong Kong, and our country, China, we are going to serve our clients again by our easy private car tour service!

Richard Hustwick

Canada
Rating

Tour: #52279, New Territories 'the land between' private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 26/20

Frank is extremely professional and thorough. My group of four had an excellent time spending two days touring Honk Kong with Frank and his driver.

TOUR GUIDE RESPONSE: Thank you very much, Richard! Good to know that you get an excellent time in Hong Kong during our private car tour service! Hope travelers return to our city, Hong Kong, and our country, China, when everything gets back to normal! Chinese Central Government has a thorough plan and China has brave and professional medical staff to deal with the new virus outbreak!

Michael Tropp

United States
Rating

Tour: #60204, Lantau Island Big Buddha private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 13/20

Frank was an incredible tour guide! We had so much fun seeing Lantau with him and Frank helped us every step of the way. He was so knowledgeable, courteous, helpful and an all around great tour guide. He knew so much about the area and had a perfect flow the whole tour. Highly recommend Frank!

TOUR GUIDE RESPONSE: Thank you very much for your five stars review, Michael! With the well-planned tour program and private car with driver, the private guide can focus on the main job, making tour commentary. A smooth tour offers the easiness to the travelers. Travelers walk less, wait less, do more and see more!

Robert Bailey

Reno, NEVADA, United States
Rating

Tour: #92555, Macau full day private car tour start at Hong Kong, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 6/20

Superb job. What a terrific day. Frank is the "best ". Don't miss the chance for an awesome guide!!

TOUR GUIDE RESPONSE: Thank you for your five stars review for our Macau private car tour service, Robert! If other travelers want to get the best service from Frank the tour guide and his private car tour program, please come to Hong Kong and Macau in 2020! Welcome!

Robert Bailey

Reno, NEVADA, United States
Rating

Tour: #49352, Hong Kong Island Highlights private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 4/20

Great tour. Frank was very knowledgeable, professional and converses in excellent English. Meeting us on time with a big new van for all our luggage from the cruise ship!!

TOUR GUIDE RESPONSE: Thank you very much for your five stars reviews for Hong Kong Island highlights private car tour service, Robert! Frank the tour guide is glad to use English to introduce his city, Hong Kong and his country, China to the clients! Apart from solving the heavy luggage issue and pick up issue at the remote cruise terminal, the big new van with driver makes Frank the tour guide to focus on his main job, making tour commentary! Welcome to Hong Kong in 2020 to enjoy Frank's easy private car tour service!

Megan Thomason

United States
Rating

Tour: #58233, Lantau Island New Territories full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 3/20

Frank (and driver) took us on a fun day tour to Lantau Island to see the big Buddha (highly recommend), cable car ride (also highly recommend), lunch in the city (very good), to see the monkeys in the New Territories (they were adorable albeit not super friendly lol), and then to see some sites in the New Territories (these were not as interesting) before dropping us off at the Hong Kong waterfront so that we could walk around. Great day. Frank was an excellent guide.

TOUR GUIDE RESPONSE: Thanks Megan! We organize different Lantau Island plus other area full day tours. Client can choose the tour for Lantau Island's Big Buddha and the New Territories which has interesting heritage buildings and nice natural landscape. If you want to tour Lantau Island and then see the overview of the city from Victoria Peak, please book our Hong Kong Lantau Island full day private car tour. Read the program in advance to choose the suitable tour is vital. Welcome to our city Hong Kong and our nation China!

Jenny Hunter

United States
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jan 1/20

Had a great start to 2020 with Frank (even though we needed to end early due to the scheduled protests)! We were able to see a significant part of HK with minimum crowds as he tailored the day that way. Everywhere we left, there were crowds just starting to come in and form. It was a great day, and we highly recommend him for future tours.

TOUR GUIDE RESPONSE: Thank you for your five stars review for Hong Kong Lantau Island full day private car tour, Jenny! The well-planned tour program and private car with driver help you to dodge the crowds and bring you to all important sightseeing points on the tour day. On 1 Jan 2020 the declining rioters resorted to set fire to the lion statues of Hong Kong and Shanghai Bank. Two lions were "injured" but survive! Like lions' home, Hong Kong, it is going to survive and prosper. Welcome to Hong Kong in 2020!

Ronald Ball

United States
Rating

Tour: #55631, Hong Kong Island Kowloon full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Dec 20/19

Our first stop was a traditional Chinese garden and Buddhist nunnery that was such a peaceful oasis surrounded by high rise communities. Our visit to Victoria Peak provided a wonderful view of Victoria Harbor. The sampan ride in Aberdeen Harbor gave an interesting view of yachts and fishing boats. Our lunch of dim sum was tasty. Frank provided excellent information about the transition to Chinese rule, guidance for viewing the evening light show, and how to access the train back to the hotel.

TOUR GUIDE RESPONSE: Thank you for your five stars review for the Hong Kong Island Kowloon full day private car tour, Ronald! The tour shows travelers the best view of Hong Kong at Victoria Peak and traditional Hong Kong fishing village through the sampan ride. After enjoying the local dim sum lunch, travelers can see the Chinese elements in Hong Kong, Chinese garden, Buddhist nunnery and Taoist temple. Hope Ronald and other travelers see Hong Kong is going back to normal through the tour. Welcome to Hong Kong in 2020!

Ronald Ball

United States
Rating

Tour: #52279, New Territories 'the land between' private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Dec 19/19

This tour was an introduction of the many changes in Hong Kong over the past 50 years as the land converted from farms to preserved park land. We saw monkeys, cows ranging free, reservoirs. We also visited a Taoist temple and learned about that religion. Along the way our tour guide answered many questions about Hong Kong after transitioning from British to Chinese rule, the life of the people of Hong Kong. Frank demonstrated his knowledge and was able to communicate with us very effectively.

TOUR GUIDE RESPONSE: Thank you for your five stars review for New Territories 'the land between' private car tour, Ronald! Most travelers ignore the New Territories. Actually in the New Territories, you see beautiful country park, active monkeys and traditional native people culture. Apart from tall buildings, Hong Kong has big green areas with wild animals and large native population. Just visit the New Territories through our private tour to see another side of Hong Kong! Welcome to Hong Kong to see cows on Lantau in 2020!

Ronald Ball

United States
Rating

Tour: #60204, Lantau Island Big Buddha private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Dec 18/19

This was a perfect tour after arrival at the airport and transport to our hotel after the tour. Seeing the Big Buddha and Buddhist monastery were a nice introduction to Chinese culture. The temple was beautiful. Frank our guide did a well paced tour of the site before leading us to the cable car for an overview of the airport and surrounding islands. Sam our driver was also very professional.

TOUR GUIDE RESPONSE: Thank you for your five stars review for Lantau Island Big Buddha private car tour, Ronald! Lantau Island, especially the area near the Big Buddha, is mostly safe in 2019. Reasons are Buddha's might and Lantau's remoteness. It is difficult for trouble makers to go there. Our private car tour offers travelers the easy way to go back and forth Lantau to make you do more and see more! Thank you for Buddha and Hong Kong Police. Trouble makers have declined. Welcome to Hong Kong in 2020!

Peter Storrs

United States
Rating

Tour: #55631, Hong Kong Island Kowloon full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Dec 7/19

Our day with Frank in Hong Kong was spectacular, from pickup at the ship's terminal to hotel drop off. His itinerary was well planned and included many fascinating places and amazing views. We particularly enjoyed our drive to Stanley, seeing a side of Hong Kong rarely seen in pictures. We experienced a little bit of everything Hong Kong has to offer. Frank's very informative guiding brought everything together nicely. Our day with Frank far exceeded expectations. Highly recommended!

TOUR GUIDE RESPONSE: Thank you very much for your five stars review, Peter! Hong Kong Island Kowloon full day private car tour is our most popular tour. It is the well-planned and well-tested sightseeing, logistics and dining solution on Hong Kong Island and Kowloon. It covers the city's most popular highlights and the pretty Chinese cultural elements. Hong Kong situation is getting better now. Thank you for the loyal and brave Hong Kong Police Force! We welcome travelers to come to Hong Kong in 2020!

Kristin W.

Waldorf, MARYLAND, United States
Rating

Tour: Tailor-made private departure transfer to airport by private car with driver only, Hong Kong, Hong Kong SAr, China
Date: Nov 12/19

TOUR GUIDE RESPONSE: Thank you very much, Kristin! Apart from private car tour service, we can also offer clients the easy and comfortable private airport pick up service and private transfer to airport service. For details, please contact Frank the tour guide!

Kristin W.

Waldorf, MARYLAND, United States
Rating

Tour: #60204, Lantau Island Big Buddha private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 11/19

We really enjoyed our time with Frank! He is very knowledgeable and flexible and really catered the schedule of the tour to our interests. Frank really tries to make every part of the tour as interesting as possible, so we were engaged the entire time. We highly recommend him!

TOUR GUIDE RESPONSE: Thank you very much, Kristin! Our private car tour offers the private guide a good private space inside the comfortable private car to serve the clients well. So the clients can get the easy and comfortable private car tour experience!

Kristin W.

Waldorf, MARYLAND, United States
Rating

Tour: #52279, New Territories 'the land between' private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 10/19

Frank puts a lot of energy and effort into his tours. He really had some challenges to deal with, considering the recent unrest in Hong Kong, but he did a great job nevertheless. He was also flexible and really went above and beyond the call of duty to help us mail our souvineers home. We highly recommend Frank!

TOUR GUIDE RESPONSE: Thank you very much, Kristin! With a private car, it is easy to make workable changes to the tour program, like going to the post office to mail the heavy souvenirs. Also the rioters did occupy the Chinese University of Hong Kong on the tour day (please note, rioters were the students there and a lot of non-student outsiders). The car was unable to reach the beautiful lookout point in the university. It is good to dodge the trouble for you. Please support the Hong Kong Police Force to stop the rioters!

Kristin W.

Waldorf, MARYLAND, United States
Rating

Tour: #55631, Hong Kong Island Kowloon full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Nov 9/19

We really enjoyed our time with Frank. He changed up our schedule because of the protests in Hong Kong and it was the correct decision - we were able to enjoy our time and didn't run into any trouble. Frank is a wealth of information - very knowledgeable about almost any subject related to Hong Kong. We highly recommend!

TOUR GUIDE RESPONSE: Thank you very much for coming to Hong Kong when Hong Kong is suffering in the riots, Kristin! From local news reports, we do get the pattern of the riots. So we try the best to make changes to tour programs to keep clients' safety and easiness. At last because of your and our luck, the tour dodges the troubles, which are caused by the riots. There is just riot, NOT demonstration or protest, in Hong Kong China now. Please support local Hong Kong Police Force to stop the rioters. Thank you very much!

Betty Davis

Canada
Rating

Tour: #49748, Kowloon cultural Highlights private car tour, Kowloon, Hong Kong SAr, China    view tour
Date: Sep 21/19

Our second tour with Frank was as stimulating as the day before. The temple, gardens, monastery, subsidized housing museum and market gave us an incredible flavor of Kowloon. And Frank's commentary was thorough and clear. He was willing to make adjustments as needed. We enjoyed our time with him and Sam.

TOUR GUIDE RESPONSE: Thank you very much, Betty! Kowloon cultural Highlights private car tour shows you another sides of Kowloon. Apart from shopping, Kowloon has nice garden, crowded temple and other cultural sightseeing points waiting for the curious travelers!

Betty Davis

Canada
Rating

Tour: #52279, New Territories 'the land between' private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Sep 20/19

Frank provided an exceptional afternoon for us. Although we have been in Hong Kong several times, every stop was new to us. Our visit to the flower and bird market, our monkey sightings and the New Territories stops more than met our expectations. It seemed that Frank picked visits that were specifically tailored to our interests. Sam our driver was always there for us, the car was very cool and comfortable. It was a tour we will remember with great fondness.

TOUR GUIDE RESPONSE: Thank you very much, Betty! New Territories 'the land between' private car tour shows travelers another interesting, but mostly neglected, side of Hong Kong, the New Territories. It is suitable to the new and returned travelers. During the tour, travelers takes the included private car, which likes a "time machine", to see and learn the history and development of the suburban Hong Kong. Beautiful flowers, vibrant birds, naughty monkeys and nice natural landscape make the tour more interesting!

Simon Mortimer

United Kingdom
Rating

Tour: #49419, Hong Kong Kowloon New Territories full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jul 13/19

Frank provided an excellent tour, a full day that gave us a truly all round overview of Hong Kong island, Kowloon and the New Territories. His knowledge across a great range of subjects was superb and he adjusted the pace throughout the tour to what we found most interesting. I am sure this tour will not disappoint anyone reading the reviews and considering whether to book. A superb day, thanks again Frank, and driver Sam.

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Kowloon New Territories full day private car tour, Simon! If travelers have only one full day in Hong Kong, please give 8 hours to Frank. Through the easy private car tour, which covers the city's three main parts, Hong Kong Island, Kowloon Peninsula and the New Territories, Frank can show you the most interesting things of Hong Kong.

Rodrigo Pelaez

United States
Rating

Tour: #55631, Hong Kong Island Kowloon full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jul 10/19

TOUR GUIDE RESPONSE: Thank you, Rodrigo! As usual, we do our best to serve clients during the full day tour. We remember the tour is also smooth as usual. You may contact us to tell us more about your tour experience. Then we can do even better later. Hope this rating is NOT related to your last minute request on the tour day morning, which we are unable to accept, for the tour to start at a later time on the same day.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.

Theresa A Sheffield

United States
Rating

Tour: #92558, Hong Kong Island highlights private bus tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jul 9/19

Hong Kong highlights is a great way to spend the day in Hong Kong if you have never been there. We went up to Victoria's Peak and saw the islands from a new perspective. Then we travelled through the fishing village and took a boat tour ... we finished the day at Stanley Market. I would highly recommend Frank if you are a first timer or experienced traveller to Hong Kong. He will customize an experience for you!

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Island Highlights private car tour, Theresa! This classic tour shows travelers the most famous sightseeing points of Hong Kong. The stunning harbour view from the Victoria Peak, interesting Aberdeen sampan boat ride and nice Stanley scenery can offer travelers a happy morning in Hong Kong!

Theresa A Sheffield

United States
Rating

Tour: #54637, Lantau Big Buddha private bus tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jul 8/19

Lantau Island was our favorite party of Hong Kong.. We highly recommend it. Frank's tour was informative and fun.. he is a great choice when visiting Hong Kong

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Lantau Island Big Buddha private car tour, Theresa! Big Buddha and Ngong Ping 360 Cable Car are the most popular and best sightseeing points of Hong Kong! Travelers can dodge the crowds and do them easily in this popular Lantau Island Big Buddha private car tour!

Theresa A Sheffield

United States
Rating

Tour: Cruise Terminal arrival pick up for Theresa Sheffield's group, Hong Kong, Hong Kong SAr, China
Date: Jul 8/19

Frank arrived at exactly the time he promised and met us where he instructed. Our transfer from the cruise ship to our hotel was seamless.. our car was very comfortable and our baggage was handled perfectly!

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the cruise terminal pick up service, Theresa! Actually most of our private car tours can include the cruise terminal pick up and transfer! Of course if you take the ship to come to Hong Kong, we can pick you up at Kai Tak Cruise Terminal or Ocean Terminal. Some private car tours can include airport pick up. If you fly to Hong Kong to take the ship, we can pick you up at the airport and at the end of the tour send you to the cruise. Hope travelers enjoy the easiness!

Ridzuan Tahir

Malaysia
Rating

Tour: #92556, Hong Kong Macau highlights full day private car tour, Macau, Macau SAr, China    view tour
Date: Jun 27/19

This is a very good, convenient and hassle free way to explore 2 cities (Hong Kong and Macau) in one day. The guide Frank is very accommodative, knowledgeable about local history/culture and has very good time management, ensuring that we have sufficient time to explore every attractions at our own pace yet still be on time to visit all the attractions in the itinerary. Transport, boat to Macau and food are all inclusive making the trip hassle free as you can suit it to your own timing and interests.

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Macau highlights full day private car tour, Ridzuan! The efficient private cars and the well-planned private tour program offer travelers the chance to visit amazing Special Administrative Regions of China, Hong Kong and Macau, in one day easily and comfortably!

Neil Roden

United Kingdom
Rating

Tour: #60204, Lantau Island Big Buddha private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jun 13/19

This was a great tour. Well organized and informative. The car and taxi up and the cable car back worked perfectly. Frank was very well informed and happy to answer any questions. Highly recommended.

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Lantau Island Big Buddha private car tour, Neil! It is important to arrange the transportation in advance to overcome the bad traffic of Lantau Island. The well-planned Lantau Island Big Buddha private car tour can help the travelers to visit Big Buddha and take the Ngong Ping 360 Cable Car easily and comfortably.

Christa Reurink

United States
Rating

Tour: #49352, Hong Kong Island Highlights private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jun 11/19

Frank is a wonderful tour guide with a good sense of humor. He thoughtfully planned our tour, and when the weather didn't cooperate, he had backup plans that were just as interesting. Frank is very knowledgeable, and shared his insights into every question we asked. The driver was also lovely. This half day tour was well worth it, and we highly recommend choosing Frank if you are looking for a fantastic guide!

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Island Highlights private car tour, Christa! With the well-planned private tour program and the included private car with driver, apart from introducing Hong Kong's highlights easily to the clients in comfortable private environment, it is easier for the private guide to make changes during the tour if the travelers need.

Stephen Cohoon

United States
Rating

Tour: #52422, Hong Kong Lantau Island full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jun 9/19

Frank was a wonderful guide, funny and informative. We had complications due to weather, Sunday traffic at busy sites and a huge peaceful political protest in the neighborhood of our hotel. Frank planned the day perfectly to avoid crowds and adapted to deal with the protest crowd. He took good care of us providing water for the heat and accommodating my food allergies at lunch. I highly recommend his service.

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Lantau Island full day private car tour, Stephen! With a well-planned tour program and private car with driver, it is easy to make changes when the travelers need. Frank the tour guide is the "made in Hong Kong' Chinese. Frank supports the Hong Kong Police to keep law and order of Hong Kong Special Administrative Region. During his tour, Frank shows travelers another side of opinions about Hong Kong, which can be very different from CNN, FOX, BBC etc.

Howard Chesin

United States
Rating

Tour: #55631, Hong Kong Island Kowloon full day private car tour, Hong Kong, Hong Kong SAr, China    view tour
Date: Jun 7/19

We took a tour from Frank yesterday of Hong Kong Island and Kowloon. Frank was wonderful. We hit all of the places advertised. Frank is interesting, and is able to clearly explain the details and history about everything we saw. The car and driver, Ringo, were perfect (roomy, clean and AC that worked well). I highly recommend Frank.

TOUR GUIDE RESPONSE: Thank you for your five-star rating for the Hong Kong Island Kowloon full day private car tour, Howard! The well-planned tour program and private car with driver offer the private guide a good opportunity to serve the clients well during the all-inclusive private tour. Hope all the clients enjoy the easiness and comfort!

Colin Wright

United States
Rating

Tour: #92558, Hong Kong Island highlights private bus tour, Hong Kong, Hong Kong SAr, China    view tour
Date: May 30/19

Great tour. Frank is a great guide. Great english. Efficient plan. Great with the family.

TOUR GUIDE RESPONSE: Thank you for your five-star rating, Colin! Good planning is important for a family travel together. Our well-planned private tour program suits the families' needs.

Colin Wright

United States
Rating

Tour: #54637, Lantau Big Buddha private bus tour for Colin Wright, Hong Kong, Hong Kong SAr, China    view tour
Date: May 30/19

Perfect. Super efficient. Great english. Great tour. Well planned.

TOUR GUIDE RESPONSE: Thank you for your five-star rating, Colin! We are eager to use the well-planned and all-inclusive tour program to offer clients the efficient and great private tour!


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