Jill TillinghastUnited States
TOUR GUIDE RESPONSE: Hi Jill, Thanks for your rating. Best wishes, Phil
Jill TillinghastUnited States
Phil did a wonderful job of showing us the island while we visited several wineries for tastings and had an incredible lunch at a fabulous restaurant! Very pleasant day!
TOUR GUIDE RESPONSE: Hi Jill, So glad that you all enjoyed Waiheke Island VIP tour with me! Thanks for your kind comments and the great review. Warm regards, Phil
Edmond P.United States
Phil was very professional and courteous. His knowledge of wine and the local area before was spot on
TOUR GUIDE RESPONSE: Hi Edmond, Thanks so much for taking time to post your 5-star review and comments. So glad that you all enjoyed the day with me! Warm ragards, Phil
Deborah RalphUnited Kingdom
An excellent day. Phil organised everything beautifully to fit in with my limited mobility. We combined some great views and sightseeing with aspects of the foodie tour. Nothing was too much trouble. We would highly recommend Phil to anyone visiting the area. PS the food was excellent!
TOUR GUIDE RESPONSE: Hi Debbie, Great to get your fab review! It was a pleasure to host you both on the Auckland Foodie tour. So glad that you enjoyed the day with me. Warm regards, Phil
Charles BidondoEl Dorado Hills, CA, United States
Phil was an outstanding guide. The places we visited we would never have found on our own. Everything was delicious and gave us a wonderful introduction to Auckland and New Zealand. An excellent tour with an excellent guide! We highly recommend him.
TOUR GUIDE RESPONSE: Hi Charles, Thanks so much for taking time to post your review! It was a pleasure meeting you all to show you some of our best food, wine and scenery. So glad they you enjoyed the foodie tour with me. Warm regards, Phil
Mark OrdTucson, ARIZONA, United States
Phil was great and we enjoyed the day with him.
TOUR GUIDE RESPONSE: Hi Mark, Great to meet you and Cathy. Have a wonderfil time cruising and enjoy those wines ! Warm regards, Phil
Lori WrightUnited States
TOUR GUIDE RESPONSE: Hi Lori, Thanks for your rating. Great to meet you all and show you some of our fantastic scenery. Kind regards, Phil
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Jeffrey BlackUnited States
We had a great day of wine tasting and site seeing on Waiheke Island with Phil. Phil's knowledge of the local wineries really made our tour special. We also had a great lunch at the Mudbrick Restaurant and Vineyard--some of the best food that we have had in NZ.
TOUR GUIDE RESPONSE: Hi Jeff, It was a pleasure to host you both to Waiheke on hyour second tour with me. So glad that you enjoyed the wine, scenery and food. And thanks for your wonderful review. Warm regards, Phil
Lee EisenbergUnited States
Phil was excellent. Very knowledgeable about the wineries and the wines.
TOUR GUIDE RESPONSE: Hi Lee, Thanks very much for your 5-Star rating! It was a pleasure hosting your group to Waiheke Island - so glad that you enjoyed the day with me. Warm regards, Phil
Michael NowakUnited States
We had a wonderful tour with Phil. He is very knowledgeable about wine and had good personal insights. Phil also had good personal relationships with the wineries that we visited. He arranged a wonderful lunch and was very responsive adapting to things that we wanted to see.
TOUR GUIDE RESPONSE: Hi Michael, Thanks for your wonderful review! It was a pleasure hosting you to some of Auckland's best wine, food andf scenery. So glad that you enjoyed the day with me. Warm regards, Phil
Jeffrey BlackUnited States
We had a great day with Phil visiting 4 wineries, having a great lunch, and experiencing some of Auckland's beautiful sites. Phil's knowledge of the local wineries and the history behind them made this a really fun day for my wife and I. We highly recommend Phil.
TOUR GUIDE RESPONSE: Hi Jeff, Thanks for your great review. It was a pleasure meeting you both. So glad that you enjoyed your day with me. Warm regards, Phil
Koreen FaderUnited States
Phil was a great tour guide. It was a very relaxed and enjoyable day. He catered to what we wanted to do / try, and also made sure our kids (ages 10 & 13) had a good time. He even left us each with fantastic goodie bags to take some of the NZ tastes home with us.
TOUR GUIDE RESPONSE: Hi Koreen, So glad that you and your family enjoyed the tour with me. Thanks for taking time to post your wonderful review! Warm regards, Phil
Robin La BawUnited States
TOUR GUIDE RESPONSE: Hi Robin, Thanks so much for your great review! So glad that you both enjoyed the day with me on Waiheke. Warm regards, Phil
Mike LuceroUnited States
Phil was a great tour guide. He had a very well organized and informative tour yet he took us to some out the way places that he likes to go which is exactly what we like. He does a good job and we would highly recommend him.
TOUR GUIDE RESPONSE: Hi Mike, Thanks very much for your great review! It was a pleasure to meet you both. I hope that you had a great time in NZ with many happy memories to take home. Best wishes and Happy New Year, Phil
Bill CafferkyUnited States
Phil was knowledgeable, flexible, personable and a pleasure to spend the day with. I would recommend him to anyone wanting to see and experience Auckland
TOUR GUIDE RESPONSE: Hi Bill, Thanks so much for your wonderful review! It was a total pleasure hosting you both on tour today. Warm regards & best wishes, Phil
Jill BrownUnited States
Excellent tour and tour guide!
TOUR GUIDE RESPONSE: Hi Jill, Thanks very much for your great rating and comments! Warm regards, Phil
Robert HancockUnited States
Great personalized tour of Waiheke Island wineries. Phil was a delightful and knowledgeable guide. Took care of all the details from ferry tickets to private winery tours for the four of us. Lunch arrangements at Mudbrick Winery was a highlight of the tour. Would definitely recommend his tour. It was a great beginning of our trip to New Zealand.
TOUR GUIDE RESPONSE: Hi Robert, Thanks so much for your kind comments and review. It was a pleasure hosting you both to Waiheke Island. I hoope you have many happy memories to take home with you from NZ. Warm regards, Phil
Stephen A.Laguna Hills, CA, United States
Phil met us on time. We all wanted to stop during the tour for a beer and he accommodated us. We toured a couple of wineries and had a very nice lunch at the second one. He was knowledgeable and friendly. There were 5 of us and all had a wonderful time!
TOUR GUIDE RESPONSE: Hi Steve, So glad that you enjoyed the day with me in Auckland! It was a pleasure to host you all to Auckland's wine, food & scenery. Warm regards, Phil
David StraughanUnited States
Phil was great! Fantastic tour around Ackland and some local wineries. Learned a lot and thoroughly enjoyed the day. My wife and I are still talking about the day. Recommend Phil to everyone. Thanks
TOUR GUIDE RESPONSE: Hi David, Thanks so much for your fantastic review. So glad that you both enjoyed the Auckland City tour. Best wishes & Regards, Phil
Anna StrongUnited States
Our tour with Phil was the perfect end to a fabulous trip to Australia and New Zealand. Phil was most accommodating, including our new friends from the ship in the tour, and he showed us a wonderful time. Loved the black sand beaches on the western coast and the colony of Gannetts. It was obvious that he was well respected and held in high regard at each of the wineries where we stopped. He was very knowledgeable about the New Zealand wines. Highly recommend Phil's tour (the cheeses were great!)
TOUR GUIDE RESPONSE: Hi Anna, It was a pleasure hosting your group to some of Auckland's highlights and wineries. So glad that you enjoyed the rugged west coast and black sand beach. Warm regards, Phil
One more fantastic tour with Phil once we already enjoyed having him as our guide for the VIP winery and west coast tour (highly recommended). Waiheke is really a paradise, and the nice wineries are a treat! Phil is open to any questions you may have about wine. Our favourite of this tour was the Peacock Sky winery spoiling us with not only fabulous wines but also fantastic food samples as a perfect match to the wines to be tasted! Great fun!
TOUR GUIDE RESPONSE: Hi Harald, So glad that you enjoyed Waiheke with me - my favourite Auckland wine region! Thanks for your wonderful reviews! Warm regards, Phil
We had a very nice tour with Phil. He drove us to three very nice wineries plus the marvellous Muriwai black sand beach. He is a funny guy and very knowledgeable about wine and the history of wine growing in New Zealand. Don't forget to check his book "New Zealand Wine Guide: A visitor's guide", available on Kindle! Highly recommended!
TOUR GUIDE RESPONSE: Hi Harald, It was great meeting you both. Thanks for your wonderful reviews! Warm regards, Phil
Nancy ShelmonUnited States
Cheese, ice cream, honey, wine, chocolate and a pottery demonstration. What could be better?! What a wonderful day with a chance to see gorgeous scenery outside of Auckland.
TOUR GUIDE RESPONSE: Hi there! Thanks so much for your great feedback. It was a pleasre hosting you in Auckland. Warm regards, Phil
Heidi BorcaUnited States
Had a great day with Phil. Very enjoyable.
TOUR GUIDE RESPONSE: Hi there ! Thanks so much for the 5-star rating! It was a pleasure to host you in Auckland. Kind regards, Phil
Patricia MillerUnited States
Cheers to Phil! Loved Waiheke and Phil's tour. He knows wine and the Island. Based on his tour we are ready to move there. Thank you for making our first time experience first rate!
TOUR GUIDE RESPONSE: Hi Patty, Thanks for your great review! It was a pleasure meeting you both and hosting you to wonderful Waiheke. Warm regards, Phil
Sandra P.Birch Run, MI, United States
Phil was excellent.
TOUR GUIDE RESPONSE: Hi Sandra, Thanks so much for your great and positive comments! Best wishes, Phil
Pam MckenneyUnited States
TOUR GUIDE RESPONSE: Hi Pam, It was a pleasure hosting you on tour. Thanks for your 5-Star rating! Best wishes, Phil
Neal WeinsteinScotttsdale, AZ, United States
TOUR GUIDE RESPONSE: Hi Lori, Thanks for your 5-star rating! It was a pleasure showing you our beautiful Auckland. Warm regards, Phil
Deno BarrogaUnited States
Phil is very nice and very laid back. I like his touring style and he took to many wonderful places. I'm not a big wine drinker but surprisingly, my favorite part of the entire tour was the winery he took me to. It was stunning and beautiful and reminded me of being in Italy. I really enjoyed his van as well. It is so spacious and comfortable. We also had lunch at a great restaurant and the salad was so delicious. We also went to visit some food markets and I'm so happy we did (I love kiwi fruit).
TOUR GUIDE RESPONSE: Hi Deno, Thanks so much for your wonderful review! It was a pleasure to show you 'my' Auckland and I'm so glad that the vineyard visit was such a bonus. Warm regards to Dallas! Best wishes, Phil Phil
Richard GoughUnited States
Phil provided a very comprehensive look into the food and wine scene of Auckland (and vicinity). He was friendly and knowledgeable and took us to an amazing range of places.
TOUR GUIDE RESPONSE: Hi Richard, Just noticed your great review. So glad that you enjoyed your tour with me! Warm regards, Phil
Russell JuraNewport Coast, CA, United States
TOUR GUIDE RESPONSE: Hi Russell, Thanks for the great rating. Glad you enjoyed your tour with me. Kind regards, Phil
Jean GashHouston, TX, United States
If you want to get away from the city and enjoy a day with the people of New Zealand, then this is the tour for you. Phil is friendly and engaging and everyone enjoyed their day with him!
TOUR GUIDE RESPONSE: Hi Corayln, So glad that you enjoyed the day out with me. The Foodie tour is laways great fun. Thanks for taking time to post your fantastic review! Warm regards, Phil
Jeffrey P.Chicago, IL, United States
Virginia (Ginny) NevinsNew Zealand
Amazing day with Phil, his knowledge about wine and the country of New Zealand made this a most enjoyable day for us. He was warm, extremely hospitable and became a friend in a short amount of time! The wineries he chose for us were outstanding and we felt as if we truly had the "insider's tour" through this gorgeous country. We were in an SUV so had great vantage points for photos and he offered to stop whenever we wanted to take a shot. Our lunch at Mudbrick was delicious. We highly recommend Phil!
TOUR GUIDE RESPONSE: Hi Ginny, Thanks so much for your fantastic review. It was a real pleasure to host you both to Waiheke and I'm glad that it was a highlight of your vist to NZ. Warm regards, Phil
Kathleen BogasUnited States
What a fun day! We thought getting off a cruise ship we were crazy to do a foodie and wine tour - we had already had so much wine and food. But we were wrong about any hesitation and right about our choice. Phil promptly picked us up, took us to really special food places and fun wineries. Learned alot about Auckaland and the surrounding areas. He was very accomodating about what we wanted to do. Thanks for a great time, Phil. (and those golden kiwis were delicious!)
TOUR GUIDE RESPONSE: Hi Kathleen, So glad that you enjoyed the foodie tour with me. It is one of my favourite tours because it gives my guests a chance to sample the best food and wine in Auckland. Thanks for taking time to post your review. Warm regards, Phil
William GraceWest Chester, PENNSYLVANIA, United States
Phil was great and the tour included the best highlights in and around Auckland. He was there to help with currency transactions and great suggestions but also stayed at arm's length while browsing and/or deciding what would be appropriate for us to purchase. We had a fantastic day in Auckland and highly recommend Phil's tours.
TOUR GUIDE RESPONSE: Hi William, Thanks so much for your kind comments. I'm glad that you enjoyed your foodie tour with me. It was a pleasure hosting your group. Warm regards, Phil
Jim YoungIssaquah, WASHINGTON, United States
Very informative and I really got to know Auckland. Phil had to be really resourceful for lunch due to the public holiday. He found a great and historic location.
TOUR GUIDE RESPONSE: Hi Jim, Thanks so much for your positive comments and endorsement! Kind regards, Phil
Gary EphraimMontreal, QC, Canada
Half a day in Auckland.......what can you possibly see or do. Well, Phil gave us a tour to remember. Our Flight landed at 11:30, dropped our bags at an airport hotel, Phil was waiting and off we went. Phil, modified a gourmet wine tour to include a beer tasting , all of the sights one could possibly see in an afternoon and topped it off with a great dinner at a local seafood restaurant. He drove us back to our airport hotel and we were off the next morning Great tour , the 4 of us loved it.
TOUR GUIDE RESPONSE: Hi Gary, Thanks so much for the great review and comments on the Kumeu wine tour. Kumeu has so much to offer in terms of fine wines, craft beers, scenery and beautiful vineyards. It was a pleasure to host you and your group, and thank you for the seafood dinner at Hammerheads! Kind regards, Phil
Hal P.United States
Phil showed us a lovely part of New Zealand, and we had a very enjoyable day with him. We enjoyed the two wineries and the delicious lunch, and of course the stop for chocolate was greatly appreciated! In addition, we learned about Manuka honey and the process of making pottery from the local clay. Phil was both professional and personable, and we were very satisfied with our tour.
TOUR GUIDE RESPONSE: Hi Susan, So glad that you all enjoyed the day with me. It was such a fun day and I enjoyed your company. We had many laughs! And thanks for the great rating on Trip Advisor. Warm regards, Phil
Marjorie J HebertSAN DIEGO, CALIFORNIA, United States
Charming, well organized, printed schedule for the day, visited boutique wineries that were fabulous, private tastings that were booked ahead so we were expected. We would never book with anyone else. We spent three fabulous touring days with Phil. The last day he presented us with an autographed copy of his book. Paul and Marge Hebert, San Diego CA
Marjorie J HebertSAN DIEGO, CALIFORNIA, United States
see our comments under the West Auckland wine tour
Marjorie J HebertSAN DIEGO, CALIFORNIA, United States
see our comments under his West Auckland tour
Lesley C.United States
This was the best tour of entire trip to New Zealand!! We had a wonderful and fun day exploring Auckland with Phil and his lovely wife Mia. They made us feel welcome and their enthusiasm for "their city" was evident and contagious. Phil was professional, friendly and a great driver/tour guide. Would highly recommend him to anyone visiting Auckland. We had a thorough and exciting tour of Auckland that makes us want to visit this great city again some day.
TOUR GUIDE RESPONSE: Hi Lesley, Thanks so much for your kind and positive feedback. It was a great opportunity to share our city with you all and I'm so glad that you enjoyed the day. Natuurally - we'd love to see you back in Auckland again! Warm regards, Phil
Howard CookUnited States
We did 8 tours in NZ and Australia and this one was deplorable. Phil did not know how to get to Waitomo, had to read google maps, got lost on the return, and did not offer any conversation or input to our trip. He was not knowable. I would never recommend him to any tour. We are so disappointed with his attitude, I am requesting a refund.
TOUR GUIDE RESPONSE: Howard booked a tour with me as a ‘one-off’ Waitomo tour, knowing that I did not take tours to Waitomo. As a backup for navigation I used a Navman GPS. I gave an informative commentary via the on-board sound system, but unfortunately the clients ignored me and talked constantly (and loudly) over my commentary. On exiting the caves, Howard said, "That was nothing. The one we saw in China was much better." I was friendly, informative and helpful thoughout. Accordingly I was stunned by Howard's complaint.
TOURSBYLOCALS RESPONSE: Guide and his support manager were made aware of the situation and are working together to avoid impressions like Mr Parker's in the future. The customer was compensated accordingly.