Traveler Reviews of Private Tours in Kyoto Japan by Tour Guide Setsuko (Guide #3954)


Bonita Keith

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Jul 18/18

Setsuko was a pleasure and she even took our tour request at the last minute. I emailed her for a tour the next day! She met us at the train station in Kyoto and she allowed us to customize our itinerary to best fit in the things we didn't see the last time we were in Kyoto. She had great information on all of the sights and having her with us was so helpful when moving from one sight to another, since all the places on our itinerary were spread out. We definitely made the most of our day!

TOUR GUIDE RESPONSE: Thank you for giving me a high rating and heart-warming comment. I hope to meet you in a different season, more comfortable for walking! Thank you again! Setsuko

Terence Kee

Singapore
Rating

Tour: #36777, Kyoto Private Tour for Family, Kyoto, Japan    view tour
Date: Jun 3/18

Setsuko was very friendly, informative and flexible. She was of great help in helping us arranging for an ad hoc rental of kimono and making sure the tour was child friendly. This is my second time using tourbylocals and I highly recommend them in getting your easy going stress free personal tour.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and good rating. I'm happy to know you enjoyed my tour. I had a wonderful time with your family! Thank you again. See you next time. Setsuko

Barbara Watkins

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: May 5/18

I definitely give Setsuko a 5-star rating. My husband and I did an all-day tour of the western side of Kyoto and had a great time. Setsuko is very knowledgeable and friendly and provided many details about the sites we saw. We enjoyed her laid-back approach, which matched ours perfectly. The best part was her insights into Japanese life and culture that naturally flowed from our conversation. She is well-organized and we covered a lot of ground in the time we spent. Highly recommended!

TOUR GUIDE RESPONSE: Thank you for giving me a heart-warming comment and good rating. I’m happy to hear that. I had a wonderful time to talk with you during the tour. Thank you again! Setsuko

Vandana Gupta

United States
Rating

Tour: from Osaka to Hiroshima and Miyajima island full-day Private Tour, Osaka, Japan
Date: May 2/18

Very friendly and caring person to tour with --Nice planning

TOUR GUIDE RESPONSE: Thank you for giving me a good rating. I’m happy to know you enjoyed my tour. Thank you again. Setsuko

Isabelle Sakai-Hefetz

Switzerland
Rating

Tour: #39181, Nara Highlights - Private Tour, Nara, Japan    view tour
Date: Apr 30/18

We had a great time in Nara. Our guide Setsuko kept us engaged during the whole day, and she was great with my two children. Thank you for making our discovery of Nara such a nice experience.

TOUR GUIDE RESPONSE: Thank you for giving me a heart-warming comment and good rating. I’m happy to know you enjoyed my tour. Thank you again. Setsuko

Lynn M.

South Africa
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Apr 26/18

Setsuko The Latern Queen - You made our journey to Osaka so fabulous and memorable. You shared the experience and your knowledge, kindness and support was fantastic. The time spent in your City was a memory for all of us because of YOU. Thank you for going beyond to make the time such an incredible experience. We hope to return and will definitely call you and recommend you to anyone. THANKS AND BIG HUGS

TOUR GUIDE RESPONSE: Thank you for giving me a heart-warming comment and good rating. I’m happy to know you enjoyed my tour. I had a fun time with you! Thank you again. See you again! Setsuko

Myra McCormack

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Apr 21/18

The tour and guide were outstanding

TOUR GUIDE RESPONSE: Thank you for giving me a high rating. I really appreciate it. Setsuko

Kathleen Moon

United States
Rating

Tour: #34795, Kyoto and Osaka Highlights Private Tour by Chartered Van, Kyoto, Japan    view tour
Date: Apr 9/18

Setsuko showed us 2 very different Japanese cities, traditional Kyoto and new modern Osaka. The comparison was interesting and Setsuko was very knowledgeable. Our van driver was also very helpful when it came to contending with the weather which really did not affect our day with the little details taken care of by our team.

Paul Losordo

Boston, MASSACHUSETTS, United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Nov 9/17

Setsuko provided a wonderful introduction to Kyoto's layout, transport and made the most of our first day in the city.

Fran Berrill

Australia
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Oct 11/17

This tour and our guide Setsuko was the best we have taken in Japan! Setsuko was amazing, very informative, helpful and gave great background information and history on all aspects of the tour! We learnt many interesting facts on our tour, we would definitely do a tour with this company again, and highly recommend Setsuko! Thanks for a great day in kyoto��������

TOUR GUIDE RESPONSE: Thank you for giving me a heart-warming comment and high rating. I really appreciate it. I'm happy to know you enjoyed my tour. Thanks again!! Setsuko

Peter Mann

Canada
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Oct 9/17

We did a full day tour with Setsuko from Kobe port to Kyoto city. She created a Kyoto Private Tour for our party of six, and we were extremely pleased with her informative, well guided tour using trains, trams, and buses to see many of the important sights. We were also impressed with her English skills. We have no hesitation whatsoever in recommending Setsuko.

TOUR GUIDE RESPONSE: Thank you for your kind comment and good rating. I'm really happy to know you enjoyed my tour. I hope you will continue exploring Japan and other countries. Thanks again! Setsuko

Gordon Langston

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Sep 7/17

We were very lucky to get Setsuko. I decided to look for a tour on a whim at 5 am the same day we toured. Fortunately Setsuko was available and agreed to give us a tour. Very accommodating and very informative. My wife was having issues with her knee and this being a walking tour meant our guide had to find elevators and escalators for our use. Setsuko is very knowledgable and friendly. I would recommend her highly.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and good rating. I'm happy to know you enjoyed my tour today. I had a wonderful time with you and Mary! Thank you again. Setsuko

Boris Goldman

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Jul 9/17

Setsuko was an excellent guide for our family of five. Our kids ranged in age from 8 years to 22 years and Setsuko kept everyone's interest. She was knowledgeable, and her English was excellent. She went above and beyond to help us find our daughters travelers purse, which she lost in a department store. Setsuko tracked down the lost and found and we found her bag. We had an excellent time with Setsuko and highly recommmed her tour.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rating. I'm happy to know you enjoyed my tour. I had a wonderful time with your family too! Thank you again! Setsuko

Mary L.

United States
Rating

Tour: #26617, 5-hour Osaka City Overview private tour Excursion, Osaka, Japan    view tour
Date: Jul 5/17

Very knowledgeable. Friendly and accommodating to our suggestions.

TOUR GUIDE RESPONSE: Thank you very much for giving me a good rating. I'm happy to know you enjoyed my tour. I had a wonderful time with you too. Thank you again. Setsuko

Pradyumna Tummala

United States
Rating

Tour: #39181, Nara Highlights - Private Tour, Nara, Japan    view tour
Date: Jun 30/17

Setsuko is a wonderful guide who caters to our interests. After spending a day in Kyoto yesterday visiting the Imperial palace, Nijo-jo Castle, the Goden Pavilion, and the Gian area, we started the day in Nara at Todaiji temple and surrounding park. Rather than seeing many more temples & shrines, my family (including 3 sons, ages 19, 16, and 14) opted for a more modern experience--and Setsuko modified the itinerary to our needs, taking us to Dotonbori area in Osaka, which was a lot of fun.

TOUR GUIDE RESPONSE: Thank you again, Prad. I feel happy your boys had a good time in Dotombori! I had a wonderful time in talking about our culture, custom.. with you and your wife. Hope you will enjoy your stay in Japan. Setsuko

Pradyumna Tummala

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Jun 29/17

Setsuko is a wonderful guide. She is extremely thoughtful in taking care of our needs, from giving detailed instructions about how to meet her in Kyoto, to arranging an interesting itinerary, to helping us pick out a restaurant for our family of 5 (my wife and I are 50, with 3 sons ages 19, 16, and 14) with varied tastes. She is very knowledgeable and speaks English well. We had a great time.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and good rating. I really appreciate it. I'm happy to know you enjoyed my tour. I also had a wonderful time with your family! Setsuko

Morgan Lim

United States
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Jun 10/17

Poor quality tour. While Setsuko was very nice she was not knowledgeable of history of city, often reading off museum plaques to get information (which we could do on our own.) It was essentially like having a $360 navigator, not a guide, and the navigation could have been accomplished with Google Maps. At $360, we were really hoping for more. (note: that we have been on many walking tours and we have never experienced anything as bad as this.)

TOUR GUIDE RESPONSE: I am very sorry to make you disappointed since I was not able to give you enough information and knowledge about what you asked and lack of consideration. I deeply apologize for my lack of knowledge about history. I decided to study history again to prepare more for my tour, especially about the display in Osaka Castle to make a better tour. Once again I am very sorry from my bottom of my heart and thank you for your forthright opinion. Setsuko

Sherry Connors

United States
Rating

Tour: #39181, Nara Highlights - Private Tour, Nara, Japan    view tour
Date: May 26/17

Setsuko was very knowledgeable about the local area and history. She was also very accommodating to the various needs of our diverse group. Her English (speaking and comprehension) is excellent. Highly recommend!!

TOUR GUIDE RESPONSE: Thank you for heart-warming comment and good rating. I'm happy to know you enjoyed my tour. I had a wonderful time with you too. Thank you again. Setsuko

Charles Murkofsky

United States
Rating

Tour: #36777, Kyoto Half-day tour - Private Tour, Kyoto, Japan    view tour
Date: May 13/17

Charles Murkofsky

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: May 12/17

Lawrence Nathan

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Apr 21/17

Outstanding. Extremely friendly polite knowledgeable and helpful. Speaks great English. Was very efficient and flexible as well. Overall an excellent guide and lovely person who I would highly recommend

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rating. I'm happy to know you enjoyed my tour! I had a great time with you too. Thank you again. Setsuko

Arthur Shorr

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour from Kobe by Van, Kyoto, Japan    view tour
Date: Apr 19/17

Setsuko was a 1st rate professional guide.Strongly recommend.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rating. I 'm happy to know you enjoyed my tour. I also had a great time with you! Thank you again. Setsuko

Jill H.

United States
Rating

Tour: #51639, Kobe Highlights Private Tour, Kobe, Japan    view tour
Date: Apr 18/17

Setsuko was a great guide to show us around Kobe and the castle at Hemije!!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you enjoyed today! Thank you again. I had a great time with you too. Setsuko

Heather Sievers

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Apr 16/17

Setsuko was a great tour guide! She showed us the fabulous highlights of Tokyo and was flexible when we wanted to shop and see other "unplanned" things along the way. We really enjoyed our day and feel like we got a great view of Kyoto. Thank you Setsuko for a very fun day!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and good rating. I'm happy to know you enjoyed my tour. I had a great time with you too. Thank you again. Setsuko

Hedieh Arbabzadeh-Stefanacci, M.D.

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Apr 13/17

TOUR GUIDE RESPONSE: Thank you for giving me the high rating. I'm happy to know you enjoyed my tour. Thank you again.

David Cumberland

Malaysia
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Apr 7/17

Many thanks to Setsuko for showing us some of Osaka's sites - the castle and shopping area mainly. In our family the latter took precedence over other sites, e.g. the aquarium, and our personal choice was very helpfully accommodated by Setsuko. A really enjoyable day - thanks!

TOUR GUIDE RESPONSE: Thank you for your good rating and heart-warming comment. I'm happy to know you enjoyed my tour.

Joseph Nunogawa

United States
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Apr 5/17

TOUR GUIDE RESPONSE: Thank you for your good rating. I'm happy to know you enjoyed my tour. I also had a wonderful time with you. Thank you again.

Will Kurima

Aurora, ILLINOIS, United States
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Apr 1/17

We had a very good time with Setsuko. She was very open in the planning phases and was a very knowledgeable guide. She made for a very efficient day seeing the historical sites. Trying the Fugu and Kobe beef was an amazing experience! She also arranged a private viewing of antique swords that I will never forget and I will cherish my purchase forever. Setsuko also arranged for a special Kaiseki dinner for my 16 year old twin girls birthday that was amazing! Highly recommended tour.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and good rating. I'm happy to know you enjoyed my tour. I had a memorable time with your family too. Thank you again. Setsuko

Cheryl Wong

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Mar 25/17

Setsuko and I had an enjoyable day. She provided interesting facts in many area from history and culture to architecture and horticulture. We moved through the city easily as she noted facts regarding vending machines, business signage, manga art, shogun palaces and koi behavior. Setsuko is knowledgeable, has a great sense of humor, positive perspective. She was helpful in making dinner reservations and planning activities for the next day when on would be my own.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and good rating.l'm happy to know you had a good time yesterday. Of course, me too. Thank you for your information about many things.I learned a lot from you yesterday too. Thank you again, Cheryl. Setsuko

Myra Sy

Philippines
Rating

Tour: #36777, Kyoto landmarks & sake tasting - Private Tour, Kyoto, Japan    view tour
Date: Mar 24/17

She was very knowledgeable about Kyoto and its landmarks. I was traveling with older parents and she adjusted our tour to meet their needs. Stopping by at a sake distillery was a plus. Highly recommend her as a tour guide.

Rebecca Q.

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Mar 11/17

Very nice tour, exactly as advertised,

TOUR GUIDE RESPONSE: Thank you for your comment. I had a wonderful time with you.

Rosemary L.

United States
Rating

Tour: #36777, Kyoto landmarks & sake tasting - Private Tour, Kyoto, Japan    view tour
Date: Mar 9/17

Setsuko is a very patient person & very helpful when we needed to see a Doctor. After the Doctor visit, we were on our way to our Kyoto tour. Kyoto, beautiful, one of my fave places to stay. Setsuko took us to the places we wanted to visit & her schedule was flexible too. Thanks, Setsuko for all that you did for us!! Definitely, take a tour with her again!!

TOUR GUIDE RESPONSE: Thank you for giving me a heart-warming comment and the best rating. I'm happy to know you enjoyed my tour. Hope I will see you in near future again! Setsuko

Barbara Popp

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Feb 12/17

Setsuko is an excellent tour guide, took us to all the places we had wanted to see, wished we could have had more time. It is so much nicer to get to the sites in a small group with a knowledgeable and friendly guide. Wonderful memory of our stay, and she was very patient when the ship's arrival caused a delay.

TOUR GUIDE RESPONSE: Hello Barbara, Thank you for your heart-warming comment and good rating. I'm happy to know you enjoyed my tour. I also had a wonderful time with you! Thank you! Setsuko

Lei Im Tan

Malaysia
Rating

Tour: #51639, Kobe Highlights Private Tour, Kobe, Japan    view tour
Date: Dec 23/16

We enjoyed every bit of our tour with Setsuko-san. It was well planned and she was flexible and accommodating to our needs especially food and adjusting the itinerary for my son who is sick.

Eng Khim Ng

Malaysia
Rating

Tour: #51639, Kobe Highlights Private Tour, Kobe, Japan    view tour
Date: Dec 10/16

Great tour with good recommendation of Kobe Beef Restaurant from Setsuko-san.

TOUR GUIDE RESPONSE: Thank you for giving a high rating. I'm happy to know you enjoyed my tour today. Setsuko

Aaron Green

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Nov 9/16

I had a great time with Setsuko. She was very kind, gracious and informative. I had some issues arriving to Japan on time therefore missing some tours I really wanted to go on. One of which was Nara. She felt bad that I'll miss seeing the dear park and the ancient buddhist temple. Setsuko was able to work out for me to see Nara and Kyoto in one tour! I was so appreciative of her thoughtfulness to combine the two destinations. Thank you again Setsuko!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rating. I had a wonderful time with you as well. I hope to help you explore more in near future! Setsuko

Bradley Myers

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Oct 23/16

TOUR GUIDE RESPONSE: Thank you for giving me the highest rating. I'm happy to know you enjoyed my tour. Thank you again.

Patrick M.

Australia
Rating

Tour: #34795, Kobe and Kyoto Private Tour, Kyoto, Japan    view tour
Date: Oct 18/16

We were a group of 6 on a cruise ship (overnight) visit to Kobe. We could not think of a better introduction to Japan. Setsuko read the needs of our group very well, guiding us in the use of the transport system (we were taught so well, that on the second day, we found our own way from Kyoto back to our ship). The tour gave us a very broad look at different aspects of history, culture and life. Many thanks for a wonderful two days.

Rick Jensen

United States
Rating

Tour: #39181, Nara Highlights - Private Tour, Nara, Japan    view tour
Date: Oct 15/16

This is our second trip using Setsuko. She is a wealth of knowledge, friendly and her English is fantastic. She will have your entire day planned but as you find interests she is very flexible about leaving you more time to spend where you want. Can't say enough good about her. You will love whichever tour you go on with her.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rate. I really appreciate it. I had a wonderful time with you, too!! I hope to meet you again in the future. Setsuko

Ted Brother

United States
Rating

Tour: Kansai 2-day Private Tour, Osaka, Japan
Date: Sep 21/16

Setsuko is very knowledgeable and most accommodating. She made all the necessary arrangements for our transportation and customized our tour perfectly.

Narelle Crowe

Australia
Rating

Tour: #34795, Kyoto Highlights Private Tour Excursion, Kyoto, Japan    view tour
Date: Aug 26/16

Setsuko was fabulous! She was very knowledgable, she was on time and delivered the tour we requested as promised. We were guests of Quantum of the Seas in August 2016 and we planned a Kyoto Highlights Private full day tour from Kobe to Kyoto. I would certainly recommend Setsuko for any future tours!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I really appreciate it. I'm happy to know you enjoyed my tour. Thank you again! Setsuko

Vicki Rizzo

Australia
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Jun 11/16

Very informative and easy to understand setsuko We enjoy Kyoto experience very much Went to temples , on a local bus and train, in a taxi too

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rating. I'm happy to know you enjoyed my tour. I also had a great time with you! Thank you again. Setsuko

Patricia Boge

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour and Airport transfer, Kyoto, Japan    view tour
Date: Jun 1/16

The tour of Kyoto by Setsuko H. was excellent and I would highly recommend her services. She did everything we asked of her and more. She is so knowledgeable about the city of Kyoto in particular and Japan in general. What a beautiful country Japan is and exploring its ancient capital Kyoto was a dream come true—the architecture, gardens, art, food, shrines, tea ceremony, Geisha district—were unbelievable.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rating. I really appreciate it. I'm happy to know you enjoyed my tour. I also had a great time with you! Thank you again. Setsuko

Jennifer Blackburn

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: May 18/16

Setsuko is a charming and knowledgeable guide in Kyoto. She knows history and culture quite well. As a previous teacher of English, her command of the language is excellent. Her stories are rich and descriptive. We enjoyed a full day with her and would highly recommend her to anyone who wants to get a behind the scenes look at Kyoto.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and highest rating. I really appreciate it. I'm happy to know you enjoyed my tour. Thank you again. Setsuko

Juergen Schweiger

Germany
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: May 17/16

Was a very interesting tour. Very open and friendly guide, giving also more insights into Japanese life and culture.Was a lovely day.

TOUR GUIDE RESPONSE: Thank you for giving a heart-warming comment and high rating. I'm happy to know you enjoyed my tour. Thank you again!

Steven Maviglio

United States
Rating

Tour: #36777, Kyoto landmarks & sake tasting - Private Tour, Kyoto, Japan    view tour
Date: May 1/16

Fantastic tour for our last day in Kyoto. We had a checklist of places to go and things to see (and shops to pick up last minute gifts), and we managed to do it all. Helped us see the sites before the busloads of Chinese tourists got there too! Thank you for a great time.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I had a wonderful time with you too. Thank you again.

Li Fang

United States
Rating

Tour: #36777, Kyoto landmarks & sake tasting - Private Tour, Kyoto, Japan    view tour
Date: Mar 28/16

Wonderful tour again by Setsuko san. I love every minute of it. Thank you so much!

TOUR GUIDE RESPONSE: Thank you Li. I had a great time with you again! Hope you enjoy traveling more in Japan.

Rhoda S.

United States
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Mar 18/16

Setsuko gave us detailed info to take the train from Kyoto to Osaka. She let us know we should bring an umbrella, for rain was expected. We enjoyed our tour of the Floating Garden, Donburi, Osaka Castle,and the Aquarium. Setsuko was punctual,kind,knowledgeable and informative. We highly recommend Setsuko.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I really appreciate it. Thank you again.

Jon Cannon

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Mar 9/16

Super knowledgeable about the culture and history of Kyoto. My three boys loved the tour.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment.

Robert Main

United States
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Feb 18/16

Perfect; warm, knowledgeable and helpful, she's a gem.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I really appreciate it. I also had a great time with you. Thank you again.

Hanna Camille Hollero

Philippines
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Jan 19/16

We are very satisfied with how fast we were able to do the tours in Osaka! We should have done this for our Kyoto and Tokyo trips to save time.

TOUR GUIDE RESPONSE: Thank you for the good rating and nice comment. I hope to make another tour in a different season with you!

Mark Smart

United States
Rating

Tour: #36777, Kyoto landmarks & sake tasting - Private Tour, Kyoto, Japan    view tour
Date: Dec 25/15

Annli Tee

Malaysia
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Nov 26/15

Setsuko-san explained things that we would never have known if we were to go to the destinations by ourselves. Fantastic and informative, she allowed for very last minute changes to our plans!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you enjoyed my tour. I also had a great time with you seeing beautiful autumn colors! Thank you.

Mark V.

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Nov 25/15

Setsuko provided a great tour and was accommodating of making changes to the itinerary both in advance and during the tour to meet our needs. She was knowledgable on the sites that we visited and also provided insights into the local area. I highly recommend touring Kyoto with her.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you enjoyed my tour in Kyoto. I also had a great time with you. Thank you again.

Christina L.

Philippines
Rating

Tour: #34795, Kansai 4-day Highlights Private Tour, Kyoto, Japan    view tour
Date: Nov 12/15

We made the right decision in choosing Setsuko as our guide. We really enjoyed the tour of Osaka, Kyoto, Nara, and Kobe, it truly exceeded our expectations. Her command of the english language was excellent and she shared a lot of information about the places we visited. She was a very warm and accomodating person. We will definitely choose her again in our next trip. We highly recommend Setsuko to people visiting Osaka...you will definitely have a wonderful time!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I really appreciate it. I'm very happy to know you enjoyed my tour. I hope to see you again soon.

Kelima Yakupova

United States
Rating

Tour: #51639, Kobe Highlights Private Tour, Kobe, Japan    view tour
Date: Nov 4/15

I had a fantastic day with Setsuko in Kobe, and highly recommend this tour! Given that I was with a 10-month baby, Setsuko was very patient, considerate and very helpful. She was knowledgable of the sights and areas in Kobe, and all the places she showed (Nunobiki Herb Garden, Ketano town, Chinatown, Motomachi shopping street, and Meriken Park) were very interesting. Setsuko was flexible and responsive to all our requests. We had a wonderful time!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I also had a wonderful time with you and your adorable baby!

Glenn D.

United States
Rating

Tour: #36777, Kyoto landmarks & sake tasting - Private Tour, Kyoto, Japan    view tour
Date: Oct 30/15

Our group had a wonderful day spent in Kyoto with Setsuko. We saw temples, landmarks, learned about local culture and had a great time. We learned things that can only be learned from some who knows the area thoroughly. We all agreed that hiring her as our guide was a great idea and one that we will recommend to friends and family when they are visiting Osaka and Kyoto.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you enjoyed my tour. Thank you again!

Denise Metro

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Oct 16/15

Five out of five. She was a very accommodating and knowledgeable guide

TOUR GUIDE RESPONSE: Thank you for giving a best rating. I'm happy to know you enjoyed my tour!

Gerhard Schmid

Switzerland
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Oct 7/15

This tour is very versatile. We learned equally about Shogum history and the 1867 reforms than about how to prepare Okonomiyaki. Setsuko is a very knowledgeable and friendly guide. We had a great first impression about Kyoto. Thanks a lot.

TOUR GUIDE RESPONSE: Thank you for your precious comment. And I really appreciate your suggestion. Thank you again,

Michel McDonald

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Sep 29/15

Setsuko was extremely organized. She was very informative and made the tour enjoyable while teaching us a great deal about Kyoto. A terrific tour and a terrific day.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment.i I'm happy to know you enjoyed my tour.

Geoffrey Dailey

United Kingdom
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Sep 23/15

She made no attempt to keep our group of 6 together and never checked to see that every one was keeping up. She knew we had booked a slow paced tour but still set a fast walking pace throughout. Did not have a good knowledge of the bus times. Good english and friendly

TOUR GUIDE RESPONSE: Thank you for giving a precious comment. I really appreciate it. I will try to better in the future and do my very best learning from your tour.

Lee Tin ( Crystal ) Lim

Malaysia
Rating

Tour: #51639, Kobe Highlights Private Tour, Kobe, Japan    view tour
Date: Sep 20/15

TOUR GUIDE RESPONSE: Thank you!

Lee Tin ( Crystal ) Lim

Malaysia
Rating

Tour: Kansai 3-day Tour, Osaka, Japan
Date: Sep 17/15

TOUR GUIDE RESPONSE: Thank you for giving me the highest mark. I'm happy to know you had a good time here. See you next time. Maybe by chartered van:) Setsuko

Erwin Leon-Guerrero

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Sep 15/15

Setsuko is a very good tour guide. She's knowledgeable of the sites you'll visit and its surrounding areas. She's also very open to adjusting your itinerary to suit your interests. I have a bad back, and Setsuko took that into consideration in deciding which sites we would visit and the transportation we took. I really appreciated that. I hired Setsuko for the Osaka tour and the Kyoto tour.

TOUR GUIDE RESPONSE: Thank you again!

Erwin Leon-Guerrero

United States
Rating

Tour: #26617, Osaka City Overview private tour, Osaka, Japan    view tour
Date: Sep 14/15

Setsuko is a very good tour guide. She's knowledgeable of the sites you'll visit and its surrounding areas. She's also very open to adjusting your itinerary to suit your interests. I have a bad back, and Setsuko took that into consideration in deciding which sites we would visit and the transportation we took. I really appreciated that.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I really appreciate it.

Sonny Abesamis

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Jul 4/15

Setsuka is very sweet, accommodating, knowledgeable, approachable. Her English is very good. We enjoyed our day with her. We saw "The Golden Pavillion", Nijo Castle, Nishiki Market, Gion and Yasaka Shrine. We learned how to use the subway and bus and restaurants to eat. Arigato gozaimasu Setsuko-san!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I had a great time with you too!

Andrea Lessard

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Jun 25/15

We liked Setsuko and had a good day with her.

TOUR GUIDE RESPONSE: Thank you for your comment. I really appreciate it. I try to improve to make my tour more attractive. Thank you again. Setsuko

Valerie Jane Tiangco

Philippines
Rating

Tour: #39181, Kyoto & Nara Highlights - Private Tour, Nara, Japan    view tour
Date: Jun 20/15

very informative and miss setsuko is very nice and patient with us.

TOUR GUIDE RESPONSE: Thank you so much!

Gregory B.

United States
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: Jun 6/15

Great tour and day in Kyoto. Setsuko met us at our ship in Kobe and took us to Kyoto for the day. We would have been lost without her. Kyoto is not as easy to get around in as Tokyo or Osaka. You have to be able to jump from train to subway to bus in order to really get around the town. Without Setsuko we would have seen only half of what we saw. She navigated us through the city at great speed and she delivered us back to Kobe for our flight home. Her English is good and she knows the city.

TOUR GUIDE RESPONSE: Thank you so much. I'm happy to know you enjoyed my tour. I also had a great time with you!

Margarita F.

Philippines
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Jun 5/15

This was our 3rd tour with Setsuko. She's very knowledgeable, patient, accommodating and fun. Perfect for our group of 10, with ages ranging from 10 to 81.

TOUR GUIDE RESPONSE: Thank you so much!

Margarita F.

Philippines
Rating

Tour: #26617, Osaka City private tour, Osaka, Japan    view tour
Date: Jun 4/15

TOUR GUIDE RESPONSE: Thank you so much!

Deborah Leong

United States
Rating

Tour: Total Kyoto Experience in One Day!, Kyoto, Japan
Date: May 21/15

We give Setsuko a 5 star rating. She took us to the all the major attractions that we wanted to see as well as took us tea and sake tasting as we had requested. She went beyond what was expected and stayed with us until 6:00. We truly appreciated all of her help.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment and high rating. I'm happy to know you enjoyed my tour. I also had a great time with you. Thank you again.

Daisy Del Mundo

Philippines
Rating

Tour: #34795, Kyoto Highlights Private Tour, Kyoto, Japan    view tour
Date: May 15/15

TOUR GUIDE RESPONSE: Thank you for your heart-warming private comment. I'm happy to know you enjoyed my tour.

Angela Koh

Singapore
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Apr 21/15

TOUR GUIDE RESPONSE: Thank you for giving me a good rating. I'm happy to know you enjoyed the tour. I also had a great time with you. Setsuko

Marc Siegel

United States
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Apr 19/15

Kenn Morris

United States
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Apr 15/15

Extremely efficient and knowledgeable. Made sure we saw everything on which we'd planned. She knew how to get around Kyoto effectively and without hassles. Highly recommender her.

James Yang

United States
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Apr 12/15

Setsuko is a very attentive person, nice and patient with very good command of English

TOUR GUIDE RESPONSE: Thank you for your heartwarming comment. I had a great time with you.

Li Fang

United States
Rating

Tour: #39181, Nara Highlight Tour, Nara, Japan    view tour
Date: Apr 10/15

Very considerate, and friendly. I enjoyed talking to Setusko a lot! She show me a lot of different places. Highly recommended to take her tours!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. Yes, it was a lot of fun to talk with you.

Ryan Turner

Canada
Rating

Tour: Kansai 3-day Tour, Osaka, Japan
Date: Mar 31/15

Touring Japan with Setsuko was a fun and worry-free experience. She did an excellent job of organizing and successfully completing a complex and quite ambitious itinerary. I would highly recommend Setsuko as your tour guide for a fun, easy and memorable visit to Japan.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I had a very wonderful time with you. Thank you again.

Nick O'Neill

United States
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Mar 28/15

Wilfrid Verlende

Germany
Rating

Tour: #34795, Kyoto Highlight Tour from Kobe, Kyoto, Japan    view tour
Date: Mar 22/15

Setsuko is a perfect guide with a good knowlege. We saw a loot of very interesting parts of Kyoto and while travelling we have got an impression how the people leav. Especially the flexibility of Setsuko allowed us to start in Kobe cruise port and a safty return. We can recommend Setsuko absolutly.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you had a good time in Kyoto. I also had a great time with you. Thank you again. Setsuko

Isle Slotin

Canada
Rating

Tour: #51639, Kobe Highlight Tour, Kobe, Japan    view tour
Date: Mar 15/15

TOUR GUIDE RESPONSE: Thank you for giving me a good rating. I had a great time with you. See you in Winnipeg! Setsuko

Karen Knecht

United States
Rating

Tour: #36777, Kyoto landmarks & sake tasting, Kyoto, Japan    view tour
Date: Mar 11/15

TOUR GUIDE RESPONSE: Thank you for giving me a good rating. I had a great time with you. Thank you again. Setsuko

Darrell S.

Saratoga, CA, United States
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Mar 4/15

Having to figure out the public transportation system would have been overwhelming for us even though we had been to Japan before. We were so glad that Setsuko was there to guide us through the way from Osaka port to sites in Kyoto. She was pleasant, patient, and flexible about meeting our interest and needs. Because of her we were able to see so much more of Kyoto in the 1 day that we had there. Thank you Setsuko.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you enjoyed my tour. I also had a great time with you all. Thank you again. Setsuko

Marina Engel

New York, NEW YORK, United States
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Feb 28/15

I highly recommend Setsuko as a tour guide in Kyoto. She was wonderful in explaining the history and taking us to all the sights we hoped for and more.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you had a good time in Kyoto. Thank you again. Setsuko

Sofía Matarranz Escudero

Spain
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Feb 25/15

TOUR GUIDE RESPONSE: Thank you for giving me a high rating. I had a great time with your family. Thank you again! Setsuko

Nicolas Thornhill

United Kingdom
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Feb 14/15

Very satisfactory tour to Kyoto with Setsuko and very polite taxi driver 'Mr Nishi' from Kobe. We saw all that we hoped to see in the time available and the pre-tour research was very thorough and helpful

TOUR GUIDE RESPONSE: I had a wonderful time with you in Kyoto. Thank you so much.

Stephanie Terashita

United States
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Dec 26/14

We found Setsuko to be very knowledgeable and gave us confidence to explore Osaka on our own. She also provided advice on plans we had for the remainder of our stay on Kyoto.

TOUR GUIDE RESPONSE: Thank you for your comment. I had a great time with you in Osaka. Thank you again!

Roberto Esprecion

Kent, WA, United States
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Dec 15/14

Setsuko was very friendly and knowledgeable. We learned a lot about the history of the places we visited. I would definitely recommend her as a guide.

TOUR GUIDE RESPONSE: Thank you for the heartwarming comment. I'm happy to know you had a good time in Osaka. Of course I also had a great time with you all.

Yin Leong

Singapore
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Dec 9/14

Want to say a special thanks to Setsuko for a great day in Kyoto. We're a family of 4 and were 1 hr later than the agreed meeting time. Setsuko received us with a great smile that puts us all at ease. She is great with children and is patient with them. She made sure that all of our needs are met and we were lucky to meet a real Maiko in Gion area. i will definitely reach out to Setsuko again when planning for another trip to Kyoto/Nara.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you had a good time with you. Of course, me too!

Peter S.

Belgium
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Nov 15/14

I only had half a day to see the highlights of Osaka, which Setsuko handled very well in a customized tour, making use of public transport.

TOUR GUIDE RESPONSE: Hello Peter, Thank you for your comment. I hope you enjoyed your experience in Osaka. I had a wonderful time. Setsuko

Rosa Delgado

United States
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Oct 17/14

Setsuko was a wonderful guide, and thank you for changing the tour at the last minute due to cruise itinerary changes. She was very gracious, informative and full of knowledge. Thank you for a wonderful experience. The sunset view was incredible. We all thank you

TOUR GUIDE RESPONSE: Thank you so much for your heartwarming comments! I'm happy to know you had a good time here. Thank you again!

George Younis

United Kingdom
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Oct 15/14

Amazing tour. The guide is such a lovely lady and very knowledgeable. Would definitely use her again. Five star all the way.

TOUR GUIDE RESPONSE: Thank you for your comment. I had a great time with you two.

James Hudson

United States
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Oct 8/14

Setsuko was extremely accommodating and took extra time to rent a taxi for us at the last minute. We were not the cookie cutter tourists and were looking for my mothers old neighborhood in Kosaka, not the usual tourist haunt. She took the time to make my mothers and her sisters trip truly memorable as they walked down the street they grew up on.

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I'm happy to know you had a good time yesterday. I also had a great time to talk with your mother and aunts. Thank you again.

Michael Petlicke

United States
Rating

Tour: #39181, Nara Highlight Tour, Nara, Japan    view tour
Date: Sep 19/14

AMAZING! Not only a well versed guide but also very patient and fun. Gave some great advice for the evening to follow our tour and granted us one of the best days of our entire trip. Great job and we would recommend to anyone to do this tour and others with Setsuko!

TOUR GUIDE RESPONSE: Thank you so much for your heart-warming comment!! I'm happy to know you enjoyed my tour. I also had a great time with you! Thank you again!! Setsuko

Dr Steve Gordon

United States
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Aug 14/14

Setsuko was great. I would highly recomend her to anyone coming to osaka

TOUR GUIDE RESPONSE: Thank you for your comment.

Jeannine Cordero

United States
Rating

Tour: #36777, Kyoto landmarks & sake tasting, Kyoto, Japan    view tour
Date: Jun 25/14

Setsuko has a very pleasant demeanor and good command of English. This was our fist day in Kyoto and we had one change to the itinerary which she happily obliged. She recommended and excellent noodle restaurant in Gion for lunch and kept us on track. We enjoyed the tour. She gave an excellent tour of Gion and showed us interesting spots related to Geiko/Maiko (Geisha) culture. Our only criticism was that she could have been more informative about the Temples we visited. Thank you Setsuko.

TOUR GUIDE RESPONSE: Thank you for your honest comment. I had a wonderful time with you. I try to give more information about the spots. Thank you again.

Julie Molen

United States
Rating

Tour: #26617, Kansai 2-day Tour, Osaka, Japan    view tour
Date: Jun 16/14

Setsuko tried very hard to meet our expectations. Suggestions to improve the guiding: A suggested itinerary emailed to the client with guide comments. I had indicated a visit to Hikone Castle not realizing it was too far away. I felt our second day could have been better planned. A map for the client with destinations marked would be helpful. A preplanned lunch stop at a selected restaurant is always appreciated. Could we have sometimes used a taxi to lessen the walking? Thank you for showing us Osaka

TOUR GUIDE RESPONSE: Thank you for your honest comment and precious suggestions. I will try to improve my tour with your suggestions.

Mamie Kan

United States
Rating

Tour: #26617, Osaka City Overview tour, Osaka, Japan    view tour
Date: Jun 13/14

Setsuko was great in answering all our questions , helping us find the best way to the airport with multiple suitcases! She explained the subway system well and took us to all the places we expressed interest in seeing. She was very friendly and prrsonable. We all had a wonderful time.!

TOUR GUIDE RESPONSE: Thank you for your heart-warming comment. I had a great time with your beautiful family yesterday. One more information. Hard Rock Cafe Osaka. Take subway Midosuji Line(red) to Honmachi. Exit #9 is the nearest. Setsuko

Amelie Kelly

United States
Rating

Tour: #34795, Kyoto Highlight Tour, Kyoto, Japan    view tour
Date: Jun 7/14

Setsuko was terrific -- knowledgeable and enthusiastic, an excellent teacher-guide who was flexible to meet my wants and needs throughout the day. Kyoto is fantastic and deserves more than a day tour. When I return, and I will, I will definitely ask Setsuko to show me around once more!

TOUR GUIDE RESPONSE: Hi Amelie, Thank you for your heart-warming comment. I had a great time with you! I appreciate your advice on self-study English. I will be waiting for your next visit!