Scott NessUnited States
This tour with Thuan was excellent. From the outset, Thuan was flexible about how we spent our time at the various sights on the tour; even modifying the schedule so that was could maximize our time in certain locations. The sights were phenomenal and Thuan gave a very detailed history of each location. It was quite literally like traveling with an old friend. I couldn't recommend this tour more highly. Thuan is a master guide!
TOUR GUIDE RESPONSE: Thank you so much for trusting my tours via TBL and giving the excellent feedback about our Private Shore Excursion to Hoian Danang on 18 March 18. Really appreciate your kind support for mine. All the best to you and see you next time. Thuan P.
Sally PeritoUnited States
Thuan made Da Nang and Hoian come alive for our party of 6. We saw so much compared to other people on our cruise. Everything, from the Lady buddha statue, to the walking tour of Hoian, to the boat ride, surpassed our expectations. He was very considerate of the physical limitations of some of our group, and we really appreciated his knowledge of the area and of Vietnam generally, both historical and current. We had a full day, packed with interesting experiences. A wonderful tour. Thank you so much!
TOUR GUIDE RESPONSE: Thank you so much Sally for your wonderful reviews about our private tour via TBl You are right - Take Private Excursion from TBl is so much better from Cruise ship group tour. You will get so much knowledge and experience about local Best regards and see you next time Thuan P. from TBL
David BundyUnited States
TOUR GUIDE RESPONSE: Thank you so much for rating 5 star feedback for our private shore excursion to Hue city from Celebrity Cruise. Best Regards and see yours next time Thuan
Suzy S.United States
We had Thuan for 2 days so that we could see both Danang & Hue. He is a very good guide ( with a good driver). I had communicated with him after scheduling our trip, so that he knew what we wanted to see plus anything he thought we would like. He did a great job and was fun. I would definitely use him again.
TOUR GUIDE RESPONSE: Really appreciate your support for my services on TBL.
Suzy S.United States
Thuan was a great guide & Hue was beautiful. Thuan was able to show me the highlights of the city as well as a general overview of other areas. Had a delicious lunch. We used Thuan for 2 days. I definitely recommend him.
TOUR GUIDE RESPONSE: Thank you so much for your wonderful feedback about our private tour from Cruise. I really appreciate your feedback on TBL Happy new year and see you next time Thuan P.
Thuan was a true delight and his driver Wi was awesome. Never once were we kept waiting and I don't think Wi used his horn once, and that is a definite plus in Vietnam I have discovered. Thuan suggested. All sorts of delightful thinks to do and see, was flexible and knowledgeable about everything we asked. Definitely recommend Thuan to anyone, kind and considerate to our needs all day.
TOUR GUIDE RESPONSE: Thank you so much Gaylene for your wonderful feedback and truth in my tour service via TBL. It's so nice to meet you and Peter in Danang and show you about my hometown. Thuan P.
Eddie BridgesUnited States
Thuan and his driver were great. The problem is the price. I had a coupon for 50% off, but it was not honored. This made the tour twice as expensive as the others I booked. I was told the quality made it worth it. Out of time, I booked anyway. While driver and guide are nice and professional, the quality of the tour was not any better than the others I experienced on my Asian trip. Out of my nine booked tours, Thuan was almost double the price but, his quality was no better than the others.
TOUR GUIDE RESPONSE: - I really appreciate when you say that - I and the driver were great! I, however, don't understand why the price is a problem when you exactly knew the price when booking.I didn't have any hidden costs. Thank you for the feedback.
Peter(Thuan)met us at the cruise ship docked near Danang. He provided us with exceptional service, insider knowledge, and fun service. My husband and I have been to Central Vietnam before, but were with "rookie Friends". Peter customized our tour to provide us all with a fabulous time. The tour was arranged very professionally, but Peter adapted to the level that we wanted-that was to see his country from a local perspective and enjoy the local cuisine. The food was fabulous! Thanks so much for our tours
TOUR GUIDE RESPONSE: Thank you so much Lyn for your beautiful feedback about our private Shore Excursion via TBL to Hoian plus Danang and Hue for two different private trips. I really appreciate your feedback Thuan
Thuan was very informative about many things, which gave us the feeling we could ask him anything. He is very well capable of sharing information as if he was some kind of a teacher, which made subjects very understandable. We felt very comfortable in his presence and had the feeling that there was suffiecient time for the highlights.
TOUR GUIDE RESPONSE: Thank you so much for your wonderful feedback on TBL about our private Shore Excursion to Hoian and Danang on 14 Nov 17. I really appreciate your wonderful support! See you next time in Việt Nam! Best regards Thuan P.
Florence W.Hong Kong
When we first wrote to Thuan to discuss our ambitious day-trip from Chan May Port to areas around Da Nang, he was quick to reply, and honest to give us the exact time needed to travel between each point of interest. As a result, a more realistic and relaxing trip was planned and 90% executed. He is polite and fluent in English. He highlighted the points of interest and history at each site. He took much care to assist us to cross the busy roads. He helped us to buy souvenirs. A professional tour guide
TOUR GUIDE RESPONSE: Thank you so much for your wonderful feedback about our private tour on TBL. Really appreciate your feedback. Best regards Thuan P.
TOUR GUIDE RESPONSE: Really appreciate your feedback on TBL about our private tour to Hue city.
Leslie SchaeferUnited States
Thuan customized the tour for our group of 6 to show us the best of Hue at a reasonable pace. We had a wonderful lunch at the restaurant he chose for us and catered to dietary needs. We enjoyed Hoi An Village most of all and weere amazed by Marble Mountain. Our driver was excellent, and the vehicle was spacious and clean. Thuan's English was quite good. He had a great sense of humor and was sensitive to our needs.
TOUR GUIDE RESPONSE: Thank you so much Leslie for your excellent feedback about private tour with me to Hoian and Danang city. Please recommend my tours on TBL to your friends and relatives in the future Best Thuan P.
Carl MarionUnited States
We took many tours in Asia, but our all day private tour with Thaun (Peter) was beyond exceptional. We explored places that we would never have discovered on our own. We went to a lagoon where they harvested pearls and oysters and we sipped on the best coffee we have ever had. We ventured off to HoiAn to explore the old and new city, took a short boat ride, and had lunch in a local restaurant. Peter's perfect English, warm personality and humor was delightful. Ten Star tour! Best Ever!
TOUR GUIDE RESPONSE: Thank you so much Dr Carl Marion for your WONDERFUL FEEDBACK about our shore excursion to Hoian and Danang city. I and Huy feel so happy to take you and Sandy to the off beaten path that Bus Tour never able to visit. Try the best coffee at local and eat like local is what I always would like to invite all the travelers. Thank you again for kindly letting me know that both of you ENJOYED the trip so much with me and Huy. All the best to you and take good care of both See you next time and pls contact me
W. Michael HammerUnited States
This was an incredible tour with one of the best tour guides we have EVER used! We added the Temple of My Son to the basic trip. It meant we were on a tight time schedule to get from the ship to 3 different locations and back on time. We never felt rushed. Thuan was an amazing guide with a professional presentation & an amazing depth of knowledge. He had his Ipad loaded with pictures of every place we saw, which gave us an even greater understanding of what he was telling us and we were seeing.
TOUR GUIDE RESPONSE: Thank you so much Madam for your wonderful feedback about our private tour from Crusie Ship. I and my driver feel so happy to know that four of you really enjoyed the private excursion to Myson and Hoian old town. All the best wishes to you and your family See you next time Thuan P.
Robin L.United States
Thuan is a delightful young man who is enthusiastic, punctual, organized, knowledgeable, and caring. By the end of the tour he was calling me Mom and my sister, Grandma. We would recommend him highly for your tour of Da Nang and HoiAn. It will be a wonderful day with Thuan.
TOUR GUIDE RESPONSE: Thank you so much for your wonderful feedback
Kay FisherUnited States
Our recent tour to Hue, Vietnam with Thuan was one of the highlights of our trip to Asia! The two 21-year-olds with us said it was their favorite day, and they are still talking about Army Coffee! Thuan was an excellent guide, our air conditioned van was comfortable, and our driver was very accommodating. We really can't recommend Thuan's services with Tour by Locals highly enough. Thanks for making our day in Vietnam so memorable!!!
TOUR GUIDE RESPONSE: Thanks so much Kay for trusting and choosing mine via TBL. It's my pleasure to make your family excursion enjoyable and experienced, especially taste the Army Coffee. See your family next time Thuan
Wendy B.United States
We had a great day with Thaun. Everything happened as was planned. Left on time, arrived back at ship on time.
TOUR GUIDE RESPONSE: Thank you so much for your wonderful feedback. See you next time
Robert KearnsSpring Mills, PA/ 16875, United States
We had a great day on this tour. The scenery and markets were very interesting. Marble Mountain and Hoian and the lunch made for a great tour.
TOUR GUIDE RESPONSE: Thank you so much
Marcie GirolamoUnited States
Thuan was awesome! He was patient with us as we put together a custom tour and then he executed it perfectly. He took us to a great place for lunch and was so knowledgeable about Vietnam. I highly recommend him for anyone looking for a guide !
TOUR GUIDE RESPONSE: Thank you so much Marcie for trusting my services. My pleasure to make your trip memorable. See you and God bless you Thuan
Paul PettittPort Vila, Vanuatu
Fantastic tour with a truly professional guide. Thuan was punctual, extremely knowledgeable and shared accurate information on not just the places we visited but other aspects of Vietnam as well. This tour may not be the cheapest but everything, including lunch at a 5 star restaurant, is included in Thuan's price making it very worthwhile and superb value. My family had a really enjoyable and informative day and I have no hesitation recommending Thuan to other travelers. Thank you for a great day out!
TOUR GUIDE RESPONSE: Thank you so much sir for your wonderful feedback about our private shore excursion today. I and my driver feel so lucky and pleased to have shown and made your family trip enjoyable and memorable. Have a nice journey and see your family next time Best regards Thuan P.
Very serious and very good guide. Always on time, choosing good sight seeings and good restaurants. Speaks good English. It was a big flood when we were visiting Hué and planes were cancelled the day prior to our departure. Though the trip was over, he was giving us an advice for the next day and checked even after the trip if we could get to Saigon. The driver he used was also excellent.
TOUR GUIDE RESPONSE: Thank you so much Helene for your wonderful feedback about our trips. See you next time Best regards Thuan P.
Randall PlostUnited States
11/25/16 - we just finished our tour with Thuan and what a fabulous day we had! Our group of 8 consisted of 6 adults and two kids 13 and 11. Thuan picked us up at the port and we toured all day in Hue, seeing the Citadel, riding the dragon boats, and much more! Thuan took us to a wonderful restaurant for lunch that was also able to provide my wife her gluten free options! Thuan's English is very good, and we highly recommend him for your tour of Hue. Randall Plost & family, Houston, Texas, USA
TOUR GUIDE RESPONSE: Thanks so much Randall Plost and family for trusting and choosing my Tours on TBL. And giving an excellent review about our shore excursion about it. Have a wonderful journey on your Cruise Ship and see your family next time Thuan P.
Regina JenkinsUnited States
We had a perfect day with Thuan and driver Huy. They went above and beyond to show us their beautiful city and to help celebrate our birthday! It is a tour we will never forget. Many Thanks!
TOUR GUIDE RESPONSE: Thanks so much for choosing my tour on TBL. It's my honor to make your trip enjoyable and memorable on your husband's birthday to Danang and Hoian. All the best to you and happy birthday! Kind regards, Thuan P.
Julie Harper-WylieUnited States
Excellent tour! Thuan provided every expectation and more on our 4 day Central Vietnam visit. We were traveling as parents and 28 year old daughter-flexibility was the name of the game and Thuan delivered even with last minute requests. We were so grateful for his expertise and guidance. Thank you very much Thuan. You are the BEST!
TOUR GUIDE RESPONSE: Thank you so much Julie for trusting and choosing my private tour services for your family private trips 4 days in the central Vietnam. And giving the most wonderful feedback about it. I and my driver feel very pleasant to make your family holiday enjoyable and relaxing. Thank you and see you again. Best regards Thuan P.
Aaron HowardUnited States
Thuan did a good job of getting us to all the locations we wanted to visit on a shore excursion from the remote port near Da Nang. We toured Da Nang, visited Hoi An, and even managed to have lunch on China Beach, and purchase a gigantic marble Buddha at a miraculous price. It was a fun day, and we were pleased with our experience.
TOUR GUIDE RESPONSE: Thank you so much for using my services and dropped a great review about the trip! Thank you and best regards Thuan P.
Richard SiroisMontreal, QUEBEC, Canada
Thuan is very friendly and knowledgeable about all aspects of Hue live - the history, the culture, the food, essentially everything. You can tell that he loves what he does, and enjoys sharing his city. Thuan took us to some awesome places I am sure we would not have discovered on our own. It is without hesitation that we recommend Thuan as a tour guide for Hue.
TOUR GUIDE RESPONSE: Richard, once more thank you so much for using private shore excursion from mine. I am thrilled to know that you really enjoyed the excursion in Hue city. I look forward to welcoming you back Hue in the future Best regards Thuan
Melody BushUnited States
Phenomenal! Our tour guide was amazing. We had a great time! Do not miss. I think Toursblylocals.com is always the way to go. It is not the least expensive, but it is never disappointing. Great tour!
TOUR GUIDE RESPONSE: Thanks so much for your great feedback about Hue private shore excursion on 13 Nov 2015. Very much appreciate it! Look forward to welcoming you next time Thuan P.
Dale ArroyoUnited States
We had a wonderful day with Thuan!
TOUR GUIDE RESPONSE: Thank you again for choosing my services Mrs Arroyo and your feedback about our tour from Crystal Symphony. I do hope that I will have more tours from your company in the future. All the best Thuan P.
Robert VonderwerthUnited States
Everything was perfect. We had a great time and loved the personal attention. The vehicle was clean and the air conditioning worked great. I'd highly recommend this service again in the future.
TOUR GUIDE RESPONSE: Dear Robert, Thank you again for choosing my services and writing a great feedback about your Shore excursion to Hoian and Dang with me and my driver from Celebrity Cruise Ship. Love to know that you and your wife did enjoy the trip very much. I look forward to welcoming you back to Vietnam again Thuan P.
Judith BanUnited States
Thuan has a great personality in conducting his tours, while at the same time he is very knowledgeable.
TOUR GUIDE RESPONSE: Thank you very much for your great feedback about our trip to Hoi An and Danang city. It's my honor to be your group private tour guide. Love meeting you and your family again in the future. All the best to you Thuan P.
Michael BarnettUnited Kingdom
We had a really enjoyable tour with Thuan & Hai our driver. It was a flexible day to allow for photo stops and a few diversions to see different things as we spoke. We wouldn't hesitate to recommend Thuan to anybody thinking about a tour in this part of the world, his English is very good, the car was clean and new and nothing was too much trouble. If you do his tour get him to take you across the Hai Van pass late afternoon - with the cloud settled below you it is truly breathtaking.
TOUR GUIDE RESPONSE: Thank you very much for your great feedback Mike. Love to be your private local guide from Cruise Ship at Chan May port. I feel quite happy to know that you and your wife did enjoy my services and all sights including the tour. I look forward to welcoming you back Vietnam in the future. Thuan P.
Cassie LuckoffUnited States
Thuan was a great guide for us in Danang-Hoi An-My Son! He met us promptly at the cruise dock and we enjoyed his company for two full days. His English is excellent, he is very well versed in history and culture and is very open about talking about the war and his family. He took us to a very locals-locals restaurant for the best pho and was very flexible when we adjusted our second day, adding a boat ride on the river to fill some time before a ship-sponsored evening event in Hoi An. We highly recommend!
TOUR GUIDE RESPONSE: Thank you so much for choosing my services Ma'am Cassie. Love to be your local expert and shares a lot of knowledges about everything with you and your handsome husband :). I look forward to receiving / welcoming more your friend to Danang, Hue. All the best to your family Kindest regards Thuan
Harry LipsonUnited Kingdom
We were very happy with Mr. Thuan, and we rate the whole experience 5 out of 5.
TOUR GUIDE RESPONSE: Thank you for choosing my services and your great feedback. I am happy to know that you and your wife and friend did enjoy the private tour with me to Hoian. Looking forward to welcoming you back Vietnam soon Kindest regards Thuan
Wong Ban JehtMalaysia
Our stay in Danang was very pleasant in the company of Thuan, who speaks good English. He's knowledgeable about the history and makes use of technology (iPad) to make the information sharing more efficient, this helps to connect somewhat to the younger kids. He understood our desire to experience the local ways, and had taken us to eat amongst the locals, and we enjoyed the food and experience very much. He had great patience with our ever noisy and active kids, and we truly appreciated it. Wong Ban Jeht
TOUR GUIDE RESPONSE: Thank you very much for your booking with my services. It is so nice to know that you and your family did enjoy the trip. Looking forward to welcoming your family soon in the future Kind regards Thuan P.
Annmarie D'AmourUnited States
Thuan was a great tour guide, speaks English well and is very knowledgeable and prepared - he has historical photos on his ipad that were wonderful for showing some of the changes that have taken place in DaNang. He was very accommodating - a few days after this tour, he arranged another tour for me on few hours notice to My Son and on to my next stop in Hue. Thanks for everything, Thuan
Teresa BoultonUnited States
Our guide, Thaun, was just great. He met us at the airport, showed us Hoi An city, was very knowledgeable about the history of his country. His English was excellent. He was flexible with our needs, and it was altogether a great day. The second day he was unable to be with us, but he arranged a replacement guide who was also excellent and took us to Hue. In the evening, Thaun met us for dinner in a local seafood restaurant where we would never have ventured on our own. Just a great experience!
TOUR GUIDE RESPONSE: Dear Tracy, Harry, Linda and Stephen, Honestly, I feel very lucky and honorable to meet you and your husband and friends here in Danang city. In deed we had such a great time together: walking tour in Hoian, short boat trip on Hoai river and excellent seafood for farewell time. All great! I also hope that Stephen did enjoy his time so much here where he was during 1965-1966 in Danang. Love to talk about his experiences about his time in Vietnam during the war. I look forward to welcoming you back-Thuan P.
Carol JonesUnited States
Thuan P. Did an excellent job. We followed the planned itinerary, kept on schedule, spoke clearly and provided us information without overwhelming us with information. We learned about Vietnam, about Hue and the local culture. The driver was good, van clean, restaurant provided good food and we returned to the dock with a comfortable margin of time before the boat left. Our party of 4 people would strongly endorse Thuan as a guide. A very enjoyable day in Hue.
TOUR GUIDE RESPONSE: Thank you very much for choosing my tour services and enjoying the tour. I am happy to know that you and your group of 4 people did like all excellent servies of mine: New Car, so good AC, Good restaurant that all make your group comfortable. One thing you forget to tell is I helped Stephen and another couple buy local sim card with so cheap price that connect to 3G then he can easily speak with mr Google :) Look forward to welcoming you back Vietnam again. I will be pleasant to be your private guide.
Pamela A.United States
Our tour with Thuan far exceeded our expectations. It was not surprising to learn that Thuan is a former teacher, as his knowledge of the history and culture of Vietnam is extensive and he shared it in such a clear fashion. The tour he designed for us included a visit with a local Vietnamese family - an unexpected treat that provided an added layer of depth to our day. Topping it off, Thuan's excellent English, endearing personality and sense of humour made the entire experience one we will not forget!
TOUR GUIDE RESPONSE: Thank you so much for your support, your valuable time, and your review. I really appreciate it. The review what you have just written is great to me. Honestly, the tour with you and your lovely family is one of my favorite tour so far. I am so lucky to meet your family to share Vietnamese history, culture and esp Vietnam war with your HUSBAND. That was a great discuss. Hope that we will meet again in near future. Thuan P.
Eric WrightUnited States
Thuan provided a great tour! He picked us up from our hotel in Da Nang, and had a driver take us to Hoi An. We biked to the rice farm, rode the water buffalo, plowed, winnowed, seeded, and planted parts of the rice paddy. You will get dirty doing this tour, but it's absolutely worth it! Thuan's English is very good. He helped us afterward when our flight was delayed, calling our other hotel to arrange transportation for us and checking us into the flight. He really went above and beyond all the way!
TOUR GUIDE RESPONSE: Thanks so much, Eric, for your review. I am really satisfy and happy to know that my tour services are professional enough to serve you and make you happy and enjoyed it. The time with you and Tiffany that I will never forget, especially when you rode the water buffalo and Tiffany too. That will be unforgetable time. Wish you and Tiffany all the best in life. Thuan P.
Eric WrightUnited States
Thuan provides a great tour! He picked us up from our hotel in Da Nang, and had a professional driver take us through the mountains to Hue City. We had coffee at the top of the mountain pass, fresh oysters by the lagoon, a wonderful tour of the Imperial City, delicious lunch at a local noodle shop, a dragon boat ride, and two tomb tours. Thuan was incredibly knowledgeable about the area and the history of his country. His English is very good, and he went above and beyond to show us a great time!
TOUR GUIDE RESPONSE: Thank you so much for your time and your review about "Hue day trip tour", Eric. Honestly, you guys also have made me so happy and comfortable during our tour. It is my pleasure to meet and accompany with you and Tiffany. I also look forward to welcoming you, Tiffany and your friends to Vietnam. All the best to you. Thuan P.
Harry B.United States
Thuan was an excellent tour guide. His English is good and is easily understandable. He met us at Chan May Port and toured us all the way to Hoian & Danang. He is a wealth of information and knowledgable of VN history. Most notable was our lunch in local resturant in Hoian. I'd recommend Thuan to anyone touring the Hue/Danang area. Harry
TOUR GUIDE RESPONSE: Dear Harry, I would like to say thanks to your for review about the tour to Danang and Hoian ancient city. Its so wonderful to know that you and your family did enjoy the tour and Hoian local foods. I look forward to meeting your family in the future. Thuan P.
John GaleUnited Kingdom
The tour was changed at the last moment due to the late arrival of our cruise ship. Thuan was very adaptable and changed the tour to Da Nang and Hoi An. Thuan and his driver were absolutely brilliant. Courteous, accommodating, knowledge and their English was impeccable. It was a fantastic tour and we even recommended Thuan and Tours by Locals to two travellers we met in Singapore. We did not want for anything, it was brilliant.
TOUR GUIDE RESPONSE: Thank you so much Mr Gale for your EXCELLENT REVIEW about the tour to Hoian plus Danang city on 1st April. I am so happy to know that you and your wife have enjoyed the tour. I look forward to welcoming you and your friends back Hue, Danang, Hoian city in the future. Thuan P. on Toursbylocals
Eleanor SiegalSan Antonio, Texas, 78230, United States
Dinh Thuan did an excellent job and we truly enjoyed our visit to beautiful Hoi An. He was extremely knowledgable and expecially helpful, since on of our group needed to replace some broken eyeglasses. Thuan found a reliable optical shop and our friend had a new frame with new corrective lenses in less than 2 hours. Thuan is a very courteous and charming young man and we highly recommend him. Our vehicle and driver were excellent, also. Eleanor and Pablo Siegal, San Antonio, Texas
TOUR GUIDE RESPONSE: Thank you for having taken the time to submit a review about the tour booked at Toursbylocals.com. It is pleasant to welcome and show you and your friends the best sights in Hoian and Danang city. I am really happy to know that you have enjoyed the tour so much. That is a very important for me to carry on my work and services. I am also looking forward to welcoming you back Vietnam in the future. Thuan P. on Toursbylocals.com.
Lyon GilbertOttawa, ON, Canada
Thuan provided us with an excellent overview of our day in Danang. He was very confident in changing our itineray to suit us. His knowledge and love for his country was so very obvious, and was evident in our tour. Very easy to talk to, and always ready with intelligent answers to our questions. We loved all the places that he took us to and enjoyed our time with him immensely.
TOUR GUIDE RESPONSE: Thank you so much for using my tours services and writting the feedback about the shore excursion tour. As I said the tour should be flexible in order to bring the best time and feeling for you. I am very happy to know that you and your wife have enjoyed the tour. I hope that I will have more chance to serve you and your friends next time. Thuan
Mark BentleyUnited States
Thuan was an excellent tour guide for us in Vietnam. He gave us a great guided tour of Hue City and even booked us a special lunch at a local restaurant with many different courses of Vietnamese food. The vehicle was cool and clean. The driver was careful and efficient in getting around the buzzing traffic on the highways and in the city. Thuan varied the tour to target things we did and did not want to see and was easy to understand. He made our trip to Vietnam an excellent memory. Pat Bentley
TOUR GUIDE RESPONSE: Thank you Pat for your time to write the review about the tour done in Hoian ancient city. I am so happy to know you, your husband and your friends did enjoy the tour in Danang and Hoian old city. Looking forward to welcoming back Danang, Hoian. Hue city in near future. All the best to your family. Thuan P.
Judy B.United States
Thuan was a good guide, but we had several issues: With his fee, he did not make it clear that we had to pay an additional $98 for the van and he notified us a little before we left that we had to pay an extra $25 per person for port fees. Also one row of seats in the van was broken. Two of the guests had a very uncomfortable trip. Lastly, I got food poisoning from the restaurant he took us to. As a result, I had to miss our excursion to Hanoi the following day!!!
TOUR GUIDE RESPONSE: Thanks for your feedback.For several issues that you had: Additional $98 for van is written at "whats excluded" in the booking. To avoid another misunderstanding may happen, I am consolidating this fee in the booking price. I also will use a different company for transportation to make sure that the long trip will be more comfortable and relaxable. The food poisoning, there's no way to determine although the restaurant is so famous. For all, I will improve more.
TOURSBYLOCALS RESPONSE: The issues were brought up to Thuan's guide support manager who got in touch with him and after reviewing the tour and the tour confirmation we couldn't help noticing that all the local fees were already in that tour page and couldn't be made any clearer in the tour description. As per the broken seat, Thuan apologized and advised us he will be more careful when picking his vehicle providers and also to make sure the vehicles are in mint condition before the tour.
Friendly, Trustworthy,Knowledgeable. We are traveling with 3 kids and an old lady. Thuan is so patient to make sure that we all enjoyed the tour. Thanks a lot. If you are traveling in the central Vietnam area. Is your loss not to engage Thuan.
TOUR GUIDE RESPONSE: Thanks so much for using my tour services as you traveled to Vietnam with your family last year ( Dec 15 2013). I also thanks to you for your time and your feedback that given to my Tour services on Toursbylocals. See you and your family next time in Central Vietnam. All the best to you and your family. Thuan P.
Philip CoulsonEdwards, CO, United States
Great English and very knowledgable - super van for transportation - would book again if we return. Loves his country and the middle part of Vietnam.
TOUR GUIDE RESPONSE: Thank you for your great feedback. Glad to meet and go with you and your lovely wife - Jane. I am also very happy to know that you enjoyed the tour and lunch at Hoian ancient town. Hope to see you when you return Vietnam. All the best to your family.
Thuan customized a fantastic, well planned 3 day trip to Danang, Hoian and Hue for us He was very knowledgable and informative on all aspects of the area and its history. His friendly easy going style ensued we had a very enjoyable time with him. We all thank him very much for our short time together and would thoroughly recommend that other travellers use Thuan's tours as we will when we return to Vietnam in the future.
TOUR GUIDE RESPONSE: Thank you so much for your beautiful comments. I am very honored and lucky to guide you & your family through Hoian, Danang,Hue city. Very happy to know that your family enjoyed the tour so much. Hope to see you and your family next time ��.
Anastasia HunterUnited States
I booked a tour to the DMZ to discover where my uncle (who was killed in Vietnam) was stationed. Thuan was excellent. He did a lot of research in advance (and provided me with notes he had discovered about my uncle's company) and his English was very good. We visited Khe Sahn, two sites where my uncle's company was stationed, the bridge that divided north/south Vietnam, had a yummy lunch and also toured a number of relics/museums/cemeteries. I also really enjoyed seeing the countryside in the car. A+!
TOUR GUIDE RESPONSE: Thank you for your nice comments, Stacey. I also got a lot of experiences after doing the Battlefield tour in DMZ with you and your husband. During the time I searched the information for your tour that help me understand more about young generation in America like you. You guys, who were born after Vietnam war and maybe father or uncle used to be in Vietnam, have the right to know more about the war what happened in Vietnam, what both Vietnamese and American had gone through. Have a good time, Stacey!!
Caryl RahnUnited States
Thuan was wonderful with a well scheduled and planned tour. He was flexible when asked as well. The tour was all I expected.
TOUR GUIDE RESPONSE: Thank you so much for using services of my tour and enjoying it.
Thuan is a FANTASTIC guide and now a great friend. He was so helpful and accomodating, customizing the tour for us, and helping us book future travel events as well. He truly cared about us, took the time to get to know us, and made sure he gave us the best tour possible. We dont like tourist traps, and hesitate to use guides, but Thuan was really great, and his tour is worth way more than we paid. I cant say enough about Thuan, truly great. Book your tour with him today for a GREAT time.
TOUR GUIDE RESPONSE: I really appreciated what you have wrote about me. Words cannot express my feelings right now.You guys became great friends of mine - Kevin, Peter, Fi...I will always miss you. You and your friends are always welcome in Vietnam. Come back with your family and friends whenever possible. Take care!
Jacquelyn IflandUnited States
TOUR GUIDE RESPONSE: Thank you for enjoying a wonderful tour in Hue with me, Jim and your friends.
Ronald KolkerUnited States
Dinh Thuan was terrific. He was very well informed and showed us Hue in a manner that gave us a good understanding of the city and its history. He also discussed Vietnam, its people, and way of life. I would recommend him to anyone visiting the city.
TOUR GUIDE RESPONSE: Dear Mr Ronald Kolker, I feel so happy to know that you and your group enjoying the tour. I love my city, Hue city. Organizing and showing tourist about Hue ancient city by the way of local people do is what I want to do. Thanks for your comment. It will be like a big motivation for me to do my tour better.
Ingrid TrenkleUnited States
very enjoyable very knowledgable we enjoyed hoi an and my son
TOUR GUIDE RESPONSE: Thank you so much for booking my tour and enjoying it.