Traveler Reviews of Private Tours in Cozumel Mexico by Tour Guide Volker T. (Guide #3607)


Sharon Rosen

Switzerland
Rating

Tour: #107412, Chichen Itza Sunrise, Playa del Carmen, Quintana Roo, Mexico    view tour
Date: Sep 21/18

Kelly Hancock

United States
Rating

Tour: #359168, Tulum-Coba-Grand Cenote Tour, Cancún, Quintana Roo, Mexico    view tour
Date: Jun 4/18

Our tour was the highlight of our trip! I'm well-traveled but taking a tour of this kind was a new experience for me, so I had a lot of questions before I even left -- Volker was courteous and very helpful in the planning process. The day of the tour, he was so helpful in calling out the highlights that were worth seeing and very knowledgeable when we asked for more info. Next time I'm in Mexico, I won't even research.... I'll just book with Volker again.

Colleen Quick

United States
Rating

Tour: #108277, Rio Lagartos - Valladolid, Playa del Carmen, Quintana Roo, Mexico    view tour
Date: Mar 11/18

Volker and his Driver made our day a very memorable one! Wish we could have stayed longer as the flamingos had just flown away scared by other people that arrived before us. But with a long day and drive we had only a short time. Saw pink lakes, and pretty birds was a fun day!

Penny Letterly

United States
Rating

Tour: Dzibanche-Kohunlich-Bacalar Tour, Playa del Carmen, Quintana Roo, Mexico
Date: Feb 2/18

Get guide very knowledgeable, easy going.

Sebastian Elsasser

Germany
Rating

Tour: #107907, Tulum-Coba-Grand Cenote, Tulum, Quintana Roo, Mexico    view tour
Date: Jul 15/17

The trip with Volker was very, very nice. We especially enjoyed the flexibility, individuality and the arrival in front of all other buses. We can highly recommend the tours with Volker! @Volker: Thank you! Der Ausflug mit Volker war sehr, sehr schön. Besonders haben wir die Flexibilität, Individualität und die Anreise vor allen anderen Bussen genossen. Wir können die Touren mit Volker uneingeschränkt weiter empfehlen! @Volker: Vielen Dank!

Sebastian Elsasser

Germany
Rating

Tour: #107412, Chichen Itza Sunrise, Playa del Carmen, Quintana Roo, Mexico    view tour
Date: Jul 7/17

The trip with Volker was very, very nice. We especially enjoyed the flexibility, individuality and the arrival in front of all other buses. We can highly recommend the tours with Volker! @Volker: Thank you! Der Ausflug mit Volker war sehr, sehr schön. Besonders haben wir die Flexibilität, Individualität und die Anreise vor allen anderen Bussen genossen. Wir können die Touren mit Volker uneingeschränkt weiter empfehlen! @Volker: Vielen Dank!

George Marshall

United States
Rating

Tour: #275675, Chacchoben - Bacalar, Playa del Carmen, Quintana Roo, Mexico    view tour
Date: Jul 3/17

Volker once again hit the ball out of the park with this tour! Both were fascinating tours, and his wealth of knowledge of the area, the history and real desire to answer questions is always enjoyable.

TOUR GUIDE RESPONSE: Thanks, George, it was like always a real pleasure going on tour with you and your lovely wife. Can't wait for our next tour. Take care Volker

Marilyn Harris

Pittsburgh, PA, United States
Rating

Tour: Dzibanche-Kohunlich-Shore-Excursion, Costa Maya, Quintana Roo, Mexico
Date: Apr 11/17

Guide was knowledgeable and we learned a lot. We did as much as we were able to do. Because of the distance from the port we spent about five hours of a 7 hour tour in the vehicle. This might keep us from recommending this tour although we were very satisfied with the guide. We should have been told there would be no time or place for even a quick snack. Advise others to take snacks with them.

TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and we have taken necessary action to address the issues raised in this review. Please do not hesitate to contact us if you have any further concerns.

Naomi Denley

United States
Rating

Tour: Xibalba Adventure, Cancún, Quintana Roo, Mexico
Date: Mar 15/17

The Cenote part of the tour was fabulous. We were all blown away by what we got to see. The snorkel part was beautiful but because of the wind the water was churned up and it was not as clear as we would have liked. Volker was fabulous and he adapted to what we wanted to do. Thank you so much Volker for spending your day with us and showing us around. I would highly recommend using Volker to show you around. He is deep in knowledge and shares that with you!! Thank you!

Peter-Florian Albrecht

Switzerland
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Mar 7/17

Great tour with a great guide! He even made a short-term change of date possible, when the itinerary of our cruise was reversed only 2 days before sail away. Volker has a great knowledge about the country, its culture and people, and of course about Chichen Itza, where he works together with a marvelous co-guide. Absolutely recommendable, would give 6 stars if I could!

India Mitchell

United States
Rating

Tour: #23566, Mexico Lindo - the beautiful Mexico, Playa del Carmen, Quintana Roo, Mexico    view tour
Date: Jan 28/17

Our guide Volker was very knowledgeable, which gave us an in depth tour of local Mexico. The thing we loved most about Volker was the extremely respectful way he interacted with the locals. We visited places that we would not have been able to see without our guides vast understanding of our tour needs. We can't wait for the next time we visit Mexico and take another tour with Volker, he's fantastic.

TOUR GUIDE RESPONSE: It was such a pleasure going on tour with guests who are so interested in the country and it's people, I had a great day with you and I am looking forward going on tour with you again!!

Richard Pekruhn

United States
Rating

Tour: Chacchoben -Shore - Excursion, Costa Maya, Quintana Roo, Mexico
Date: Jan 14/17

We spent two days with Volker touring Mayan sites. He was very knowledgeable and well informed. These were five star tours. I

Richard Pekruhn

United States
Rating

Tour: #287641, Tulum-Excursion, Cozumel, Quintana Roo, Mexico    view tour
Date: Jan 13/17

Very fine tour to a fascinating place. Fine guide.

Andrew Scavone

United States
Rating

Tour: Reef Snorkelling, Puerto Morelos, Quintana Roo, Mexico
Date: Dec 27/16

Rebecca Parkes

United States
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Dec 6/16

Using tours by local is definitely the way to go when visiting Chitzen Itza. Our guide put together an entire day that also included swimming in a cenote, lunch, a visit to an old monastery plus a chocolate factory. The tour was very personalized. The alternative is a large tour group, where you are managed by their schedule and just one of many people. Our guide was extremely knowledgeable on the area and the culture. I'm sure we learned many things we would not have if we used a large tour company.

TOUR GUIDE RESPONSE: It was my pleasure going on tour with you, I had so much fun with you all. Guests like you are one of the reasons I love my job so much. I hope you come back soon, I have so much more beautiful places to show you. I wish you all a Merry Christmas and a Happy New Year.

Gigi Ragland

United States
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Oct 27/16

An exceptional day of touring Chichen Itza. So glad Volker planned for an early arrival there. It truly is the best way to visit the ruins without the crowds. The icy cold water he provided was most appreciated as we were melting from the heat and humidity. Our tour guide, Alfredo was hand-picked by Volker to lead us through the temple sites. Alfredo's gift for describing history and scenarios was amazing. Plus, the Cenote swim was perfect after a hot day. We also loved the Maya chocolate tour!

Emiel Schreuder

Canada
Rating

Tour: #107907, Tulum-Coba-Grand Cenote, Tulum, Quintana Roo, Mexico    view tour
Date: Oct 12/16

I love the ability to do the tours that we want to see. Volker was very knowledgable and flexible. We had a great time and are now thinking of other things to visit with him.

Maria Caluag

United States
Rating

Tour: #107907, Tulum-Coba, Tulum, Quintana Roo, Mexico    view tour
Date: Jul 17/16

I learned a lot from Volker about the Mayan people, and even about some of the environmental concerns surrounding the Yucatan. He was very attentive and showed respect - I felt very safe and comfortable exploring Tulum and Coba Ruins and the Grand Cenote with Volker. I highly recommend having him as your guide if you find yourself in the Riviera Maya!

TOUR GUIDE RESPONSE: It was a pleasure going on tour with you Maria. I hope you are coming back soon with your family to learn more about the region and the people.

Scott Carpenter Shannon Carpenter

United States
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Jun 29/16

Our guide, Volker, arrived at our hotel right on time-5:30 am. It seemed quite early but we quickly realized he set the early time to keep us one step ahead of the big crowds and tours buses. We also hit all the sites before the heat set in and we were grateful. Volker was very knowledgeable about the area, entertaining us on the drive with facts and stories about the things were going to see and do. He also took us to places off the beaten path that no one else went to. Fantastic day!

TOUR GUIDE RESPONSE: It was my pleasure going on tour with you, I had a great day and I hope I see you again one day. I have so many more nice places to show you.

Nancy Junes

United States
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Apr 29/16

It is 100% worth the effort to get up early for this tour! I so appreciated beating the crowds to Chichen Itza. We appreciated all the great information we received and the ease of having someone else in charge of the details. Thanks Volker for making our day a totally pleasant experience!!

TOUR GUIDE RESPONSE: Thanks Nancy, I had a great day with you guys and a lot of fun. I hope I see you again one day. I have a lot more cool places to show you.

Mike Xu

United States
Rating

Tour: #32208, Coba - Punta Laguna, Cobá, Quintana Roo, Mexico    view tour
Date: Mar 15/16

Great tour guide, very knowledgeable and definitely knows his stuff! I will recommand him to all my friends who comes to this part of Mexico for tours. The driver was also excellent. Although the roads weren't in the best conditions, it was a smooth ride over all.

TOUR GUIDE RESPONSE: Thanks Mike, I had a lot of fun with you two, hope I see you again one day.

Karen Ziebron

United States
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Mar 11/16

Volker was a wonderful tour guide who loves and appreciates Mayan civilization and wisdom . We had a wonderful time.

TOUR GUIDE RESPONSE: Thanks Karen, I had a great time with you. Come back soon, I have a lot more beautiful places to show you.

Isabella Kanellopoulou

United States
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Feb 7/16

I had a great experience. This guide is very punctual, professional and kind. He is very knowledgeable about the sites that we visited.

Andrea Speckin

United States
Rating

Tour: #107907, Tulum-Beach-Grand Cenote, Tulum, Quintana Roo, Mexico    view tour
Date: Feb 2/16

Amazing experience visiting the Mayan Ruins in Tulum, swimming and snorkeling in the Grand Cenote, followed by a delicious, relaxing lunch on the beach in Tulum. Volker was a terrific guide, very knowledgeable in Mayan history, answering our questions and providing a very informative tour. Great day in Tulum and memorable experience. HIghly recommend Volker and the private tour!

TOUR GUIDE RESPONSE: Thanks Andrea, it was my pleasure going on tour with you. I had a wonderful day and guests like you and your friends are one reason why I love my job so much. Give my best to the rest of the group and I hope I see you again next time you are down here, I have so many more cool places to show you.

Valerie Herring

United States
Rating

Tour: Xibalba Adventure, Cancún, Quintana Roo, Mexico
Date: Nov 30/15

Volker is an amazing guide. My boyfriend said he could have hung with him all day anytime. Very knowledgeable of the history and culture of the Maya people. The cave swim with flashlights is something that is defiantly a once in a lifetime adventure so cool, beautiful wonderful!! I would recommend this to anyone of any age. Cant wait to go back!

TOUR GUIDE RESPONSE: You are always welcome, I had a great and fun day with you guys and I have so many more cool places to show you. Thanks for going on tour with me, until next time.

Mary Donovan

United States
Rating

Tour: #111636, Coba - GrandCenote, Cobá, Quintana Roo, Mexico    view tour
Date: Jul 15/15

This was a wonderful tour for our party of 16. We had a variety of ages ranging from 6 - 60 and he was able to enterain the entire group with his vast knowledge and wonderful stories. He arrived on time with a welcoming smile, clean vehicle, stocked with water and working air conditioner. He was very knowledgable about the Mayan culture and gave a great history lesson while traveling to COBA. The group loved the stories which made the drive more enjoyable. In addition they enjoyed the Grand Cenote.

Shajuanda White

United States
Rating

Tour: Coba - Snorkeling, Cobá, Quintana Roo, Mexico
Date: Jul 3/15

Volker's Coba tour was excellent, and my dad and I enjoyed it greatly!!! Volker is a very knowledgeable guide, and was friendly and approachable and accommodated us during the entire excursion. The tour is great for those who are interested in the culture of the Mayans, and the beach that surrounds the cities of Tulum and Coba. The Cenote, Lagoon waters were great, and the lunch was amazing.

TOUR GUIDE RESPONSE: It was a pleasure going on tour with you and your father, I had a great day with you two. I hope I see you again one day, I have a lot more cool places to show you.

George Marshall

United States
Rating

Tour: #32208, Coba - Punta Laguna, Cobá, Quintana Roo, Mexico    view tour
Date: Apr 14/15

Volker was one of the most informative people I've met, and his knowledge of the ruins and Mayan people were second to none! My wife and I found the tour exceptional. We would be thrilled to use his services again and again!!

Irelis Perez

United States
Rating

Tour: #108277, Ek Balam - Valladolid, Valladolid, Yucatan, Mexico    view tour
Date: Apr 2/15

Both Volker and Luciano were very knowledgeable, professional, attentive, and had a great sense of humor. They were accommodating to our various needs and very patient. They made us feel comfortable and safe. I would definitely recommend them. This excursion was great! We were a group of six (ages ranged from 17 to 67). Thank you both for a job well done!!!!!

TOUR GUIDE RESPONSE: Thanks Irelis, it was my pleasure going on tour with you. Guests like you make my job easy and make me feel like I am on tour with some friends showing them the cool place where I live. I really hope I'll see you all again one day.

Dave Fullerton

Canada
Rating

Tour: #32208, Coba - Punta Laguna, Cobá, Quintana Roo, Mexico    view tour
Date: Mar 7/15

A most enjoyable day with a wonderful, knowledgeable guide. Thanks Volker for the memories.

TOUR GUIDE RESPONSE: Thanks Dave, it was a pleasure going on tour with you 6. Come again soon, I have so many more cool places to show you.

Vicki Hayes

United States
Rating

Tour: Xibalba - Yalkoo, Akumal, Quintana Roo, Mexico
Date: Jan 2/15

Volker is great. Very organized, everything was as it should be. He knew a lot about the area,Mayan people, and vegetation. He enjoys his work! You won't be sorry if you book with Volker.

TOUR GUIDE RESPONSE: It was my pleasure going on tour with you guys, I had so much fun with you. I hope I see you again one day, give my best to the rest of the group.

Louis Pearlman

United States
Rating

Tour: Tulum - Xibalba Culture Tour, Cancún, Quintana Roo, Mexico
Date: Dec 26/14

Volker T took us on a wonderful tour ...everything was as advertised

TOUR GUIDE RESPONSE: Thanks Louis, I had a wonderfull day with you and I hope I see you again soon.

Susan Tuttle

United States
Rating

Tour: #107412, Chichen Itza Sunrise, Chichen Itza, Yucatan, Mexico    view tour
Date: Jun 12/14

Thank you Volker for a memorable day. This was a once in a life time trip for my family and we had a wonderful time. I would recommend this tour to anyone that is interested in seeing Chichen Itza. Our guide was delightful and had a lot of knowledge about the ruins and the Mayan culture.

Paul Lamberth

Australia
Rating

Tour: Snorkeling in Akumal, Playa del Carmen, Quintana Roo, Mexico
Date: Feb 3/14

Thank you Volker, we had an excellent day and we were able to see things that would not have been possible without your help and guidance, this is an amazing snorkling tour in the most beautiful places we've seen!

TOUR GUIDE RESPONSE: It was my pleasure going on tour with you guys, I had a wonderful day and lots of fun. Always again.

Simon Taylor

United Kingdom
Rating

Tour: #38557, Tulum Ruins, Tulum, Quintana Roo, Mexico    view tour
Date: Dec 26/13

Very much enjoyed the tour, Volker was an excellent guide and very knowledgable, he really helped us get the most from the day. Tulum was VERY busy, with boxing day crowds, but still interesting and enjoyable. The restaurant on the return journey was excellent. The journey time is nearly two hours each way so the trip really does take up most of the day - but worth it. Very good tour - highly recommended - many thanks.

TOUR GUIDE RESPONSE: It was a pleasure going on tour with you guys. I had lots of fun that day. Even though lunch was not included in the tour, I am glad I made time to have lunch with you, that way I could spend more time with you and enjoy the small talk. I really hope I see you again one day.

Helene Piquet

Canada
Rating

Tour: Sian Ka'an Adventure, Cancún, Quintana Roo, Mexico
Date: Jun 26/13

Volker taught us a lot about Maya culture and was very generous in sharing his knowledge. He gave my husband and I food for thought. He was very considerate of our needs and highly responsive to our interests. this trip through X ian K ann was a fantastic day for us as we got to Bird Island and went snorkelling with Volker in beautiful clear waters. We are very grateful to him for the tour and strongly recommend it . will book again with him anytime with great pleasure.

Denise Sangster

United States
Rating

Tour: Snorkeling in Akumal, Playa del Carmen, Quintana Roo, Mexico
Date: Feb 27/13

Amazing day of seeing fish and a sea turtle! The guide (Volker) was a great educator of the area, as well as a delightful person. Strongly recommend him and this tour!

TOUR GUIDE RESPONSE: It was a pleasure going on tour with you Denise, you are a very good snorkeler, always again.

Melinda (Mindy) Clark

Alexandria, VA, United States
Rating

Tour: #23566, Mexico Lindo, Cancún, Quintana Roo, Mexico    view tour
Date: Jan 30/13

Volker is a true explorer and a joy to listen to as he shares the extraordinary and tragic experience of being Mayan both in the past and today. His passion is palpable and his respect for this unique culture is contagious. Volker is professional, responsive, and exceptionally focused on providing a superior customer experience. He has developed friendships and relationships within the community through his years as a guide that contribute to his success in doing so and that works to our benefit, too!

TOUR GUIDE RESPONSE: It was a pleasure going on tour with you Mindy, I had lots of fun that day. I am pleased that you liked the tour and my work, hope to see you again next time you are in the Riviera Maya.

Teresa Daily

United States
Rating

Tour: Chichen 12.21.2012, Chichen Itza, Yucatan, Mexico
Date: Dec 21/12

PERFECT Mayan guide. He goes on jungle excursions with Manyan friends,etc. GREAT GREAT GREAT knowledge of the culture. He IS German. Jolly Green Giant w/o so much the jolly. Nice, but chilvary is not his nature. He does smoke, but it did NOT interfere. He took smoke breaks only @ bathroom stops, etc. Kind of guide you want on your side! I KNEW I was safe & well taken care of!!!!

TOUR GUIDE RESPONSE: It was my pleasure going with you to Chichen Itza at this special day (12.21.2012). I loved seeing the faces of the indigenous people light up because of your early Christmas gifts you randomly handed out on our way through Piste.

Richard Wolpert

United States
Rating

Tour: Tulum-Yalkoo-Lagoon, Tulum, Quintana Roo, Mexico
Date: Apr 10/12

Volker was nice. he had trouble finding our marina so was a little late. He also didnt think ahead of things that would have been nice like having towels for us. for $500 I would have expected that level of service Also a personal thing he is a chain smoker and my family is really not into smoking so this was a downer. To his credit he did not smoke in the car but constantly when we were not in the car. I would not recommend

TOURSBYLOCALS RESPONSE: We have spoken to Volker about this - he was actually early to the resort, but the Marina guard gave him erroneous information about where to meet Mr. Wolpert. We've suggested that he better communicate was is needed for the tour. With respect to smoking, he was in the process of quitting and has now stopped.

Alan Siracusa

United States
Rating

Tour: Sian Ka'an Adventure, Cancún, Quintana Roo, Mexico
Date: Apr 9/12

Volker was a excellant guide. We appreciated his knowlege of the Sian Kaan region. We learned about the many species of fish and wildlife in the region, as well as the people who lived there. We really enjoyed the slow leisurally pace of the tour! We look forward to booking another tour with Volker in the future.