Suzanne FinchUnited States
We really enjoyed Mouneer - he was funny, very nice and refreshingly candid. Even my boyfriend, who didn't want to go to Nuremberg said "I'm glad we got Mouneer as our guide. He was a great guy!" My only criticism of our trip to Nuremberg is that he needs to get a little more familiar with the city and it's sites and history, but he always got us where we needed to go. Mouneer has a very interesting personal history. He won't volunteer it, but you should ask him about it. He's really an amazing person
TOUR GUIDE RESPONSE: Many thanks for your generous rating, I am really happy that you've enjoyed. I wish you the very best.
Lynnette LukschUnited States
Lynda DeMartinoUnited States
Mouneer was an excellent guide for my VIP corporate group. He spent extra time, and went above and beyond to provide excellent service during the event. i would highly recommend Mouneer for any groups - a fantastic experience!
TOUR GUIDE RESPONSE: Many thanks dear Lynda for the generous support. Such support is the stronger motivation to work. I wish you the best, Mouneer
Emily B.United States
Mouneer was so personable and very knowledgeable. He was an expert guide and got us around Nuremberg very easily. He was flexible and able to offer us various options for things to do and see in the city. I believe he took on this tour last minute but was very knowledgeable about the city and its history. He took us on a tour of the castle and also out to the former Nazi parade grounds and through its museum. We had a great day with him and would recommend him as a guide to others.
TOUR GUIDE RESPONSE: It was my pleasure dear Emily, I really enjoyed your interesting company, in the same way I am happy now to know that you, Mathias and Merry received the quality time that you deserve, Many thanks and all the best, Mouneer
Gretchen GordonUnited States
TOUR GUIDE RESPONSE: Hi, does this rating appertain exclusively for me? Or to the whole experience, including that the main guide couldn't handle the promised tour? I thouht that the travellers were extremely happy, in any case I wish them the very best, sincerely, Mouneer
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Our group found that the tour guide barley said anything on the tour about the city considering we were from Australia and wanted to learn about the city. Also he didn't seem concerned if the group was together or not. They didn't really enjoy the tour and felt it was a waste of time and money. Very disappointing indeed. Thanks
TOUR GUIDE RESPONSE: Thanks for the feedback, I didn't explain as much I was expected to because I tried to avoid distracting your group from the idyllic scenes they were engaged in watching. In retrospect and after reading your useful feedback think I needed to be more elaborate in some of the attractions which may allow for more room to discuss historical information.