David SmithLafayette, CALIFORNIA, United States
Osama was very knowledgeable about the history and politics of the region and took good care of us. He told us all we needed to visit Petra intelligently, and encouraged us to hike to the Monastery (almost 10 miles round trip) which was well worth it. He seems to know everyone - we had hibiscus tea in a very nice square when we needed a break, the restaurant he took us to was excellent. His English is quite good - we had no communication problems. The car was comfortable and clean.
TOUR GUIDE RESPONSE: Great appreciate and many thanks for Ms. Mary and you. It was a great time for me either and please note that both of you are always welcome.
James CollinsUnited Kingdom
Osama was prompt, courteous and knowledgeable, his English was very good and he was a great tour guide
TOUR GUIDE RESPONSE: Thank you Mr. James, Always Mrs. Lynn and you most welcome.
Michael RiddlesworthUnited States
Osama is a fabulous guide! We had a wonderful day!
TOUR GUIDE RESPONSE: Thank you indeed and let us hope to meet again.
Osama is a great guide and a lovely person with great sense of humour. We had the most wonderful time exploring Amman with him!
TOUR GUIDE RESPONSE: Thank you and please note that Mario and you always welcome. I hope the next chance you can have more time.
Our first day in Amman before a tour we choose to see the city with Osama. We had a great tour, he asked what we wanted to see and then made suggestions that were great. We saw the Citadel, Roman Theater, toured a mosque, drove through old section of town. We stopped for "snacks" at a local place for farafel and then for schrawma and a yummy dessert. Our 4 hours were filled with wonderful sights. We recommend Osama highly, especially if it's your first day in the city, great over view. !!!
TOUR GUIDE RESPONSE: You are always welcome and I hope we can see you again.
Salvador BetancourtUnited States
TOUR GUIDE RESPONSE: Thank you for all and best wishes.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Pam SaariUnited States
Osama was awesome and the tour was exceptional - our only complaint was our time in Jordan was to short. Petra was good, the Wadi Rum was totally off the charts. Thank you Osama!
TOUR GUIDE RESPONSE: Dears Pam, Pat and John thank you for all too, and you are deserve more but we need more time for future visit. please note that you are always most welcome.
Jill Foxmunster, INDIANA, United States
Osama was quite patient with my sometimes very mopey teenagers and that really made my life easier. He was polite and funny, and took us to great places to eat, places the locals frequented. He was on time for all appointments and was open to all requests I made for sites. I would definitely use him again.
TOUR GUIDE RESPONSE: Dear Ms. Jill, Thank you for all, I am really appreciate and happy to hear from you. You are very kind as usual, can you please pass a great hello for the others and you. Please note that you are always welcome. Regards, Osama
Alice BickleinUnited States
Osama provided our group with very comfortable transportation for the trip to Petra and we appreciated that very much. He was very informative about the area, and accommodated all of our requests. Thanks also for the Jordanian meal provided for us even though our trip was during Ramadan.
TOUR GUIDE RESPONSE: Dear Mrs. Alice many thanks for all. Your group and you always welcome.
Graham BurtoftUnited States
Absolutely amazing time with Osama in Amman. I cannot recommend him more highly, safe driver, great fountain of information, and such passion for the city of Amman. Great ability to personalize the tour and very much tailored to the travel.
TOUR GUIDE RESPONSE: Dear Graham, thank you for everything and you are most welcome to Jordan anytime.
Cynthia BowmanUnited States
We used Osama for a one day tour of Petra from Amman. He did a great job! He was very knowledgeable and very excited to share his country with us. We managed to not only see part of Amman but had a great day in Petra. He also took us to a local restaurant for a great lunch, we saw some of the Crusader forts from outside, and then got to return via the road by the Dead Sea. We even had time to stop and go down to the sea and see it close up. We would highly recommend him!!
TOUR GUIDE RESPONSE: Thank you for all and always you are welcome.
Our tour guide Osama is great, very nice men. He was on time, explain us a really good overview of the city and important places. He also took us yo an amazing traditional place for a snack, we ate delicious!
TOUR GUIDE RESPONSE: Many thanks Antonella & Mauricio you are really nice people, I will wait for you to back again with your big family.
Osama was AWESOME in all respects - he really cared about making our day in Jordan the best. Osama got us to Petra quickly before all the tour buses arrived allowing us to have time before it was crowded and allowed for great photo opportunities. Osama then took us to a nice restaurant where he bought us lunch!!! Great food by the way. Next he offered to arrange for us to do a private tour of Wadi Rum even though we had only set out to do Petra. We agreed to pay the extra $ for this & it was WORTH IT!!
TOUR GUIDE RESPONSE: Thank you for all, it was a great time to see you too. Jay and Michelle always you are welcome and I am looking forward for the next chance to see you again and wish you all the best in your life.
Osama is a great guide and has a wonderful personality. Very passionate and knowledgable. Always ready to provide good tips regarding culture, food and other local specialities.
TOUR GUIDE RESPONSE: Thank you for Mrs. Elena and Mr. Dmitri for everything, I really enjoyed your company looking forward for next chance to see you.
Excellent introduction to the city and Jordan by Osama. I'd recommend him to anyone visiting Amman. Just book the tour well in advance as he may be busy.
TOUR GUIDE RESPONSE: Mrs. Elena Mr. Dmitri always you are welcome to Jordan, Thanks.
Michael ShehadiUnited States
Amazingly good. Could not have been more helpful and accommodating.
TOUR GUIDE RESPONSE: How nice that words, you are one of those people that not easy to forget them and how they were nice.
James HamiltonUnited States
I had an 11 hour layover in Amman. Osama picked me up at the airport and we were off for the day. Very professional all the way. Everything he said was 100% how it went. Flexible as needed as I didn't have a set plan. Very knowledgeable with lots of discussion, but also allowed for me to rest a bit when needed. We ended up at Petra. I went in for 3 hours and we did some sightseeing on the way back. Very enjoyable day. Will come back and bring the family. You won't go wrong with Osama.
TOUR GUIDE RESPONSE: Thanks a lot Mr. James for everything also for your lovely comments, I wish you all the best in your life, lastly your family and you always welcome.
Melanie AshmoreNew York, NEW YORK, Ireland
Osama was great! Customized the tour since I was only in Jordan for a few days so we went to Petra, Little Petra and Shobak castle. Really helpful and accommodating (got lunch while I went to Petra to save time!) and would highly recommend.
TOUR GUIDE RESPONSE: Dear Ms. Melanie thank you for your great comment, you are such a great person and you deserve more, please note that you are always welcome. Osama
This tour with Osama deserves more than 5 stars! I had never before visited the region so Osama picked me up in his luxurious car, took a little cruise around Amman and then went to the Dead Sea, Mount Nebo and Madaba. Osama is extremely knowledgeable about past and present history, able to present all this easily to you and is always concerned about your wellbeing (food, water, temperature, salt water of the Dead Sea touching your cloths and more). Time went by quickly. Sucran!
TOUR GUIDE RESPONSE: Dear Katharina, Thank you for all and for your lovely words and please note that you are always welcome. Osama
Justine C.United States
Osama was extremely accommodating and helpful and waited at the airport to pick me up for my tour of Amman even though my flight was over an hour late. Osama took me on a driving tour of the city and even had a spare thick jacket for me to borrow (since it was cold and raining!). I highly recommend Osama and will definitely contact him again when I come back to Jordan for a longer stay.
TOUR GUIDE RESPONSE: Dear Justine, I am so glad to hear from you and you are a very nice person and I will be more than happy to see you again simply " always you are welcome ". Osama
Elinor G.United States
Osama did an amazing job for us: We basically got two tours in one because we went to Petra and Wadi....He picked us up at our cruise ship, drove us to Petra. He had arranged for us to have an excellent local guide. Because he was so efficient, we had time to go to Wadi...And then we had a fabulous sea food lunch when we returned to Aqaba. It was a life highlight for us. Thank you Osama!
TOUR GUIDE RESPONSE: Dear Elinor, Good day to you and how nice to hear from you ,thank you for your lovely words and great feeling.
Sam FarhadiUnited States
TOUR GUIDE RESPONSE: Dear Sam, Many thanks to your father and you.
Jean GashHouston, TX, United States
Osama was my family's favorite guide on this trip. The communication before the tour was excellent, he made special arrangements to meet the ship so my mother would not have to walk, and did everything he could to ensure that the tour to Petra was enjoyed by all. I recommend him and this tour whole-heartedly.
TOUR GUIDE RESPONSE: Dear Cory; Thank you for your amazing words which is let me feel little bit shy that I hope if there was more other things that I can offer for them. Thank you again for your trust to give me a chance to meet your lovely mother Jean and for your cute daughter Rebecca, And you are always WELCOME. I hope to see all of you again at the cruise or any other places.
Jamie GoodwinUnited States
Osama is a great guide. He had to pick me up from the airport and my flight was delayed. He helped me adjust our tour so I could still do everything I wanted to do. He also was willing to answer my hundreds of questions about middle east relations. Osama is a fantastic guide with a nice personal touch.
TOUR GUIDE RESPONSE: Thank you Mr. Jamie and you are always welcome.
My tour was excellent, exactly what I had wanted. Jordan is a wonderful place to visit and Osama is a great, friendly, man to help you explore it.
TOUR GUIDE RESPONSE: Thanks a lot Trevor; You are a great man too, I really enjoy your company and always you are welcome.
Andrew HaynesUnited Kingdom
I had a wonderful time on this tour - Osama went out of his way to meet my every need. I was extremely happy with the service I received and will use him again if ever I come back to Jordan.
TOUR GUIDE RESPONSE: Dear Mr. Andrew, I am so happy to hear from you, That for you are always welcome.
Donald WalkerUnited States
We were very pleased with our visit to Jordan guided by Osama. Osama is very knowledgeable about Jordan, and he ensured that our trip was comfortable, convenient, and enjoyable. We would highly recommend his services to anyone visiting Jordan.
TOUR GUIDE RESPONSE: Dears Jennifer And Donald, I really happy and appreciate to hear from you, And really I enjoyed your company, I wish all the best for you, And I hope to see you again in your second home Jordan.
TOUR GUIDE RESPONSE: I pleased to got this response from you Mr. Eric, And really I enjoyed the company of your family and you, Wish all the best for all of you in your life and more success at all.
Katherine AdamsUnited States
Our Amman 5 hour tour was a great tour. Osama was actually quite ill that day but met us at the airport to introduce us to his substitute guide, Ehad, before Osama returned home to recuperate. Ehad was a superb driver and took us all around Amman to see the city's main sights. He had such a pleasant, welcoming personality that the time just flew by. Ehad delivered us to our hotel in Madaba where we picked up our rental car for the rest of Jordan. We were delighted with this Amman city tour.
TOUR GUIDE RESPONSE: Wish all the best Katherine and your husband and I hope to hear from you again; You are always welcome to Jordan.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.
Jaime LeeUnited Kingdom
I thoroughly enjoyed Osama's hospitality and enthusiasm about his city and country. My only regret is that my tour only lasted 4 hours as I had another flight to catch. Will definitely contact Osama for my next tour of Jordan.
TOUR GUIDE RESPONSE: Thank you a lot for the nice words and for your time Mrs. Jaime Lee, And I think you have to know; You are always welcome.
Osama was wonderful. He collected us on time and cared for us including my elderly father throughout the day. He was informative and spoke excellent English. Being a tour guide myself I was very impressed by his manner. I have no hesitation to recommend him to any one visiting Jordan for a day trip or longer.
TOUR GUIDE RESPONSE: I am really more than happy to hear that and a Million thanks for you.