Sarah CollinsUnited States
Very personable and dedicated and professional. Made sure we got great photos. Marco is the man! This is maybe my 5th tour with him over the years!
TOUR GUIDE RESPONSE: Thank you so much for your words, and we hope see you again very soon!!!
Our guide, Marco, was attentive and well informed. We thoroughly enjoyed our kayaking and snorkelling tour.
TOUR GUIDE RESPONSE: THANKS BECKY !! MARCO
Bill WareUnited States
Marco and Sergio did a great job throughout the tour.
TOUR GUIDE RESPONSE: thanks for your comments, marco
Scott WadeUnited States
Our trip was outstanding. Excellent guide. 5 out of 5. Scott Wade
Jeanne HillegasFairhope, PA, United States
I wouldn't exactly call this a tour of the baja. We were taken to Fox Canyon and then lunch. The guide provided very little information about the area. I've booked other tours through this company and this by far was one that I wasn't pleased with both the tour and the guide.
Betti SternbergUnited States
Robert GreenbergThe Villages, FL, United States
I am very confused. We met Marco as planned, but he said he works for High Tide tours. He never heard of Tours by Locals! Further, he said that all my correspondence went to his boss! He apparently never saw the itinerary we "agreed" to until I showed him a copy on the pier. Very strange. He was nice enough and his van was quite comfortable. Unfortunately, Cabo San Lucas was wiped out by a hurricane in September, 2014 and there was not much to see other than construction workers rebuilding the damage.
TOUR GUIDE RESPONSE: I believe this was some sort of miscommunication. My colleague Sabina helps with the majority of my email communication when I am delivering tours as I´m very busy, but I go through them daily and of course I know and I´m happy to work with Toursbylocals. I ask all customers in person about their expectations for the tour at the beginning of each tour. That day we were able to cover everything but Castus park, that unfortunately was destroyed by the hurricane Odile.
TOURSBYLOCALS RESPONSE: This is not acceptable and a refund was provided to the traveler. We have analyzed our partnership with the guide, as we understand that someone may help him to reply some emails, but this should be clear for the traveler to avoid confusions.
Kathryn HoagUnited States
Marco was great. You could tell he really likes his work. One of our party was a novice snorkeled and he was with her all the time. He was a great instructor. I would highly recommend him.
Stephen MillerUnited States
TOUR GUIDE RESPONSE: Thank you very much for your rating, I hope to see you next time you come to Cabo. Best regards Marco
Joseph GelbwaksUnited States
Marco was ontime and very knowledgeable. Pleasant tour to San Marco and surrounding area. Pleasant relaxing informative trip. Tours by locals is very professional. Have used them severvsl times and highly recommend them
Michelle GaronBrick, NJ, United States
Excellent tour with Marco hit all the hot spots in Cabo. Great guide and very knowledgeable. Would highly recommend.
Marco Polo was at the dock as arranged when our tender arrived from the cruise ship. He is a fun loving young man with an obvious passion for what he does. His knowledge of the area was evident as he was able to answer all our questions about wildlife and even had a book detailing all the local fish which we had viewed while snorkelling. This is a fun tour and Marco was very patient with our slow progress on the kayak as we are a couple in our 60s
Annette GallardPoint Clare, NSW, Australia
Sorry Marco for not lodging this rating earlier. Thank you so much for our lovely time spent with ybou in Cabo San Lucas. We thoroughly enjoyed our time & loved our glass bottom boat ride with the wonderful wildlife and birds. I would recommend anyone travelling to Cabo to book Marco who is a lovely, friendly & knowledgeable young man who will go out of his way to satisfy you & do anything you would like to do. Sadly we couldn't go too far afield as there was a marathon. Thank you Annette & Geoff
Sandee ScottUnited States
Marco gave us a great time kayaking into the sea. He was a little concerned about our ability and gave us an easier option but believed us when we said we could do it! He had another guide with him to help with the kids and also a driver. The kayak trip from Santa Maria to Chelano was one of the highlights of our trip. Would have liked to have a little more time snorkeling. It would be nice to have had information on the website about the time difference between the ship and local time.
James HeffernanUnited States
Marco and his sidekick Gabriele treated us very well. They were right at the pier when we arrived and promptly took us to the beach,where they unloaded four tandem kayaks (no glass bottoms)--one for them and one of each of us three couples. They furnished everything we needed for kayaking and snorkelling, plus plenty of water, and did all the work of carrying the kayaks and gear to the beach. After paddling out to the arch, we stopped on the way back for some great snorkelling. A great time altogether!
Lorena JarrinUnited States
We had a great time in Los Cabos, this tour in particular made our stay a very pleasant one. Marco Polo was a great guide, very knowledgable in the history around the area, explained us the formation of such fascinating rocks, and took us in an spectacular kayaking and diving experience. We greatly recommend his services.
Jerry MoranUnited States
Che was fantastic! Very knowledgeable and friendly. Truly a great day. Esther & Jerry Moran
Barbara EisenbergUnited States
On the day of our tour, Marco was unavailable and sent his associate. We had a wonderful time. He was prompt, courteous, and his English was very good. He arranged for us to have a private boat ride out to the famous arch at the last minute, which was the highlight of our day. We had a great tour of the area.
TOUR GUIDE RESPONSE: Hi, I'm glad you have a great time, thank you so much for your preference. Marco.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour and is aware of it in advance, the traveler is notified immediately and given the opportunity to either cancel the tour or accept the substitute.
Bryan ChristieUnited States
Tour was great. Really enjoyed it. Marco was a great person to guide us.
TOUR GUIDE RESPONSE: I had a great time with you guys as well and I hope to see you again on your next trip to Los Cabos